So far rental experience has gone very well. The only minor glitch was trying to Wire Transfer payment in Euros. My bank, Chase, tried several times, but the system always wanted to pay in Canadian Do... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jeremie at Rental Escapes was so helpful and patient in finding a villa that suited our needs. They have villas all over the world and when we chose the Caribbean he sent us several suitable selectio... See more
Company replied
Laura at Rental Escapes was a pleasure to work with. She was super responsive and knowledgeable; an expert in the Casa De Campo area. Once the booking was made, the rest of the RE team including conci... See more
Company replied
Alexandra Steinberg and Erin O;Neill were great. Their follow-up was very timely and they were pleasant throughout. They answered all of my questions and when our contract required a couple of tweak... See more
Company replied
Company details
Written by the company
Escape with one of our luxury vacations and villa rentals, and retreat into your personal haven. Allow Rental Escapes to provide your tailor-made luxury experience.
Contact info
416 Boul. de Maisonneuve Ouest suite 500, H3A 1L2, Montreal, Canada
- 1-514-360-2529
- info@rentalescapes.com
- www.rentalescapes.com
Excited & Scared
From my first contact with Rental Escape I have never felt so important. All questions (and there were many) were replied to even in the late hours at night. This is a Celebration of Life trip. Here is where I can Celebrate Rental Escape.
Laura, you work too much. I don’t exactly know how to say this. You dealt with my questions, concerns, more questions and finally some questions. I am so glad and maybe was even guided to finding your company. I actually look forward to your phone calls to make you laugh. You found us a vacation like none of us have ever experienced. A little Excited & A little Scared.
I have never taken the time to write out a review like this one. But I have never dealt with a company that was so courteous, helpful, professional! This is my first booking.
Laura listened to our needs and gave us suggestions to help us find the perfect location that hit every single thing we were looking for. There are not enough stars to give you for your help. I will guarantee one thing… This will not be the last booking with you!! This booking is due to you!! Only You and your hard work. Believe me when I say because of you we now have the perfect location for an our Celebration of Life trip. Thank You, Laura
Your new bestie
Rick
Your Bestie
11 April 2026
Unprompted review
To date communication for our rental…
To date communication for our rental has been excellent. Laura has been very responsive to all inquiries and provided some good advice.
2 April 2026
Unprompted review
Always love working with Randee
Always love working with Randee! She is so thorough and CARES. Seamless, professional and makes clients feel like VIPS
2 April 2026
Keith was very helpful
Keith was very helpful! Great villa options with some local/ island info. And was able to pivot, when my clients came back with feedback and wanted new suggestions.
1 April 2026
I love your product
I love your product. However, the process of having my client make their deposit payment was less than easy or self-explanatory. A link online would be incredibly helpful.
1 April 2026
Prompt, Efficient, Helpful
Kristy was wonderful to work with. Knowledgeable, and efficient. Any question asked was answered promptly.
Marie our Guest Experience Specialist also provided us with a list of things she assists with during our visit.
Truly a pleasure to work with these wonderful people
1 April 2026
Amanda Singer was a delight to work…
Amanda Singer was a delight to work with: responsive, knowledgeable, empathetic
She a star at guiding a clients choice
27 March 2026
Keith and Marina are excellent
Keith and Marina are excellent, both with communication and making sure everything is top class. Could not recommend them highly enough.
25 March 2026
Exceptionnal experience!
This is the second time we work with Deane and he is very professional, available and offers an exceptionnal service.
20 March 2026
As a travel agent the booking process…
As a travel agent the booking process was very simple and Alex was great to work with.
13 March 2026
Navigating a large group with lots of questions …
We started looking at properties about 1 month ago. I received a call, email and text immediately from Steph. We would talk several times a day, a few times each week because of all the questions our group had. She was absolutely the best to work with. She was very patient. My experience was exceptional. She went above and beyond. Our process with her has been easy. Thank you Steph for doing what you do because you’re the best.
20 March 2026
Great agent, ease of booking.
Laura was quick to respond, gave me a lot of information on the villas I was considering and made it very easy to book with Rental Escapes.
13 March 2026
My Specialist Deanne Saunders
My Specialist, Deanne Saunders, was of great help in making me feel comfortable with the process and my selection of a great villa. I am very excited about the upcoming trip and really liked the inclusion of all of the amenities that I otherwise would have to book separately.
5 March 2026
Quick service great attention to detail…
Quick service great attention to detail thank you so much.
4 March 2026
Working with Jeremie was a pleasure!
Working with Jeremie was a pleasure. He was very patient with all of my requests and changes. We secured a beautiful Villa in Barbados with his help. He was very communicative and informative about the properties we were inquiring about. We can't wait for our vacation and would highly recommend Jeremie and Rental Escapes to our friends and family!
11 March 2026
Randee at Rental Escapes ... Delightful
Randee has been an absolute pleasure in helping organize our girls trip. She's answered a ton of questions, and always provided helpful answers and options for us to consider. Look forward to working together again!
25 February 2026
Rental Escapes
Rental Escapes, especially my rep, Keith Diebel, who was super responsive and helpful. His efforts helped me lock in my clients' booking.
19 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.