2nd occasion I used this company, great range of remotes and swift delivery which is impressive given there sent from France. Highly recommended.
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Review summary
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Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... See more
Lost garage remote. Previously paid £££ for someone to supply/program new ones. Saved a lot of money doing it myself and it was so easy
Our garage door had not worked for quite a while. Renewed the remote controls and was able to use front door again. Who knew it was so simple to fix. A company had asked for £100 call out fee. After w... See more
Company details
Information provided by various external sources
Remote Control Express is the leading company in online sales of remotes for garage doors and gates.
Contact info
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great price and very easy to clone will…
Great price and very easy to clone will use Remote Express again brilliant service as well
21 July 2025
All very good up and running now
2 July 2025
it arrived when it was supposed to
9 June 2025
Easy and comprehensive website and…
Easy and comprehensive website and delivered quickly
25 June 2025
Unprompted review
Very prompt delivery and pleased with…
Very prompt delivery and pleased with the replacement remote control.
18 July 2025
Unprompted review
Product was exactly as I wanted with…
Product was exactly as I wanted with good instructions. Took a long time to arrive though (but that was noted when I ordered)
9 July 2025
Unprompted review
Quick responsive delivery of the…
Quick responsive delivery of the correct product at very reasonable price.
14 June 2025
Unprompted review
Dreadful and still out of pocket.
I have only given this company 1 star as I can't give them none. Ordered a gate fob on 26/05/2025. Still not received. No-one answers emails and no-one ever picks up the phone. Avoid this company. I should have read trust pilot before ordering.
4 July 2025
Unprompted review
Reply from Remote Control Express
Hello,
Thank you for your feedback. We would like to clarify a few points.
We sent you several emails to inform you about the status of your order, but we never received a response from you.
We were therefore forced to cancel and refund your order, as the item you ordered is no longer manufactured by the BFT brand.
We understand your frustration and sincerely apologize for this inconvenience.
Best regards,
The Télécommande Express Team
The remote controller was not easy to…
The remote controller was not easy to set up to activate the door mechanism but now works well.
31 May 2025
I ordered 3 and only 2 were correct
I ordered 3 and only 2 were correct. The 2 that were correct are perfect.
1 May 2025
Reply from Remote Control Express
Hello,
Thank you for your feedback.
We invite you to submit a complaint by email to: contact@remotecontrol-express.co.uk.
Our team will be happy to handle your request promptly.
Best regards,
The Télécommande Express Team
Professionalism personified
Cheapest online, swiftest delivery, perfect product. It even included a spare button-cell battery. Excellent!
17 April 2025
Unprompted review
Sold a product guaranteed to work that doesnt
Sold a product guaranteed to work that doesn’t, can’t help over the phone as they promise. Email address they provide doesn’t work to get help that way. Won’t accept a return as the product has been opened. Unacceptable, avoid at all costs.
16 April 2025
Unprompted review
Reply from Remote Control Express
Hello,
Thank you for your message. We are sorry to hear that you are experiencing difficulties with the product. In order to better understand your situation and assist you, we kindly ask you to provide the following information regarding your order:
Order number
Purchase date
Name or email used for the purchase
This will allow us to locate your file and find the best possible solution. We apologize for any inconvenience caused and remain at your disposal for any further questions.
Best regards,
Customer Service - Remote Control Express
great price and delivered on time
24 March 2025
The initial order went smoothly
The initial order went smoothly, unfortunately it was the wrong one. Sending it back and getting a replacement was a rather tortuos process
28 February 2025
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