My purchase - a Panasonic DMR/TV remote control - was exactly as described and expected. Although not in stock with Remote Controls Shop, (website advised it may have to be ordered direct from Panason... See more
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Review summary
Created with AI, based on recent reviews
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You did what you said you’d do and your process to accuracy when ordering was spot on and delivered when you said it would be.. So thank you and we’ll be back should we need to and we’ll make family... See more
They replied by email to query very quickly and efficiently. I then ordered what they suggested. It arrived very promptly and works wonderfully. A very efficient service. Would thoroughly recommend t... See more
I bought a "GENUINE PANASONIC ORIGINAL REMOTE" at about 2pm yesterday and RECEIVED it today about 9.30 am!! Why can't all companies achieve this? (Well done Royal Mail also). Yes, I paid more than t... See more
Company details
Written by the company
Contact info
Beacon House, Winchester Road, Burghclere, RG20 9JZ, Newbury , United Kingdom
- 01635 278 678
- www.remote-controls-shop.co.uk
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Ordered the wrong remote for my you…
Ordered the wrong remote for my you view box, when i realised i rang the company and spoke to a really helpful and very nice lady, she talked me through finding the right model number and she said that the one i ordered was wrong and it had already been dispatched, she then said not to worry she will post the right one out to me with a pre paid envelope to return the one i ordered back to them. What fantastic service, to be trusted to send the first controller back to them. When the correct one arrived it worked straight out of the box. Cannot recommend enough. 😊
11 April 2024
Unprompted review
Excellent service
Excellent service, even excellent remote, no others did work apart from this one.
5 March 2024
Replacement remote for Humax Freesat box
Delivery of a replacement remote control for my Humax Freesat box was very quick and it worked out of the box without having to pair. Looks identical to the original, very pleased with it.
14 March 2024
Unprompted review
First Choice
This is the second purchase I have made from the Remote Controls Shop and on each occasion I was well satisfied with the service. The products were well displayed and the ordering was straightforward with good paperwork. The items were delivered very promptly and worked straight out of the box. Notes were attached where necessary. Guarantees were supplied for faulty or incorrect items and a helpline was available but was unnecessary in my case as they both worked correctly. This business is very professional and would definitely be my first choice for any future purchases of remote controls.
3 February 2024
The new key was ready in the time…
The new key was ready in the time promised. . I thought it was very expensive but it was quoted and agreed to it.
2 February 2024
What more could you want?
What more could you want?
Ordered on the weekend, arrived on the Tuesday.
The genuine article (Sony TV remote) in its wrapper in my hand within two working days.
27 February 2024
Unprompted review
Fast delivery!
Looking for a replacement remote for my Panasonic soundbar I found the RC-Shop website easily navigable and placed an order. Pleasantly surprised to receive the item via Royal Mail less than 24 hours after the purchase was made.
Five Stars!
8 February 2024
Unprompted review
Prompt delivery in excellent condition
The item ordered, arrived promptly and in excellent condition
5 January 2024
Very pleased with product
Very pleased with product, quick delivery - everything very satisfactory.
4 January 2024
The remote works well my advice if you…
The remote works well my advice if you need a remote- control get one from here
4 January 2024
Wish all companies were like this one
Wish all companies were like this one. Had problems with remote. Offered full refund or replacement with refund as same not sold. Got replacement and refund within a couple of days.
Will use again
Thank you
5 December 2023
Very satisfied
I am very satisfied with my purchase. The remote for my humax box arrived quickly and works perfectly. I would definitely use Remote Controls Shop again.
5 December 2023
Fast delivery
Fast delivery. 3asy to find the remote I needed. Remote worked perfectly, despite being an older model TV.
6 December 2023
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