My order was processed very quickly and despatched the next day, my only gripe was that as I chose the cheapest shipping option it took 2 weeks to arrive in the UK, however I chose the least expensiv... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes. Their customer service and c... See more
Company replied
i was looking to replace a broken remote ID8 all remotes on internet were to expensive and was not worth replacing (ceiling unit to old) found remote control world by accident on the internet to... See more
Company replied
I ordered a programmed TV remote. It took about a week for the programming until it was shipped out, which was a bit longer than I expected, but the result was worth the wait. When I had a small is... See more
Company replied
Company details
Written by the company
We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.
Contact info
Korejska 724/15, 70200, Ostrava, Czech Republic
- +420774778797
- orders@remote-control-world.eu
- www.remote-control-world.eu
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
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Perfect service from Remote World.
15 January 2026
Unprompted review
Reply from Remote Control World
Dear customer,
thank you very much for your positive review. We are pleased to hear that you were satisfied with our service.
We truly appreciate your feedback and your trust in us.
Best regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Was looking for a remote for a…
Was looking for a remote control for a Westinghouse ceiling fan and light, didn’t think I could get one until I found this company after it was recommended to me by a friend.
Great choice, easy to order online, secure payment and fast delivery to UK. Excellent service from VAT remote control world!
6 January 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind feedback! We are delighted to hear that you found the remote control you needed and that your experience with ordering and delivery was smooth and satisfactory.
We greatly appreciate your trust and recommendation, and we look forward to assisting you again in the future.
Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Remote for a samsung TV
The remote came wuickly and it was easy to find a suitable one.
The remote itself doesn’t work as well as the previous ones. Some of the buttons feel weird and spongy.
This is a second time I ordered from here.
10 December 2025
Unprompted review
Aiwa NSX 330 Remote
Very quick delivery,which is good considering they are on the opp side of the world. Remotes work well,and well priced.
2 January 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you for your great review!
We’re glad to hear that the delivery was very quick despite the distance, and that the Aiwa NSX 330 remotes work well and are well priced. Thank you for your trust and for choosing us!
Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
Trustworthy
Philips TV remote control was exactly as presented on a website. It is compatible with my Philips TV.
The only reason not to give 5 stars is the fact that delivery time to Sweden is a bit longer in comparison with my other orders within the EU.
7 January 2026
Unprompted review
Reply from Remote Control World
Thank you very much for your feedback! We are delighted to hear that your Philips TV remote control is fully compatible and met your expectations.
We appreciate your note regarding the delivery time and will continue to work on ensuring timely shipments across all regions.
Thank you again for your trust, and we look forward to serving you in the future.
Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Great products and really good experience
both remote controls connected instantly to the 2 TVs, no issues at all. Working both great still.
17 November 2025
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your feedback! We are delighted to hear that both remote controls connected instantly and are still working perfectly with your TVs.
We greatly appreciate your trust and are glad that your experience with us has been positive. We look forward to serving you again in the future.
Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Illuminated Sony Remote
Best price and excellent service from RCW. Remote was dispatched promptly and arrived quickly and well-packed. I'm very pleased with it - smart-looking, metal-finished and illuminated - much better than the old plastic one and works perfectly.
24 December 2025
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind feedback! We are delighted to hear that you are pleased with your illuminated Sony remote and that it arrived promptly and well-packaged.
We greatly appreciate your trust and are glad that the remote meets your expectations. We look forward to assisting you again in the future.
Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Quick support and the remote works great
I ordered a programmed TV remote. It took about a week for the programming until it was shipped out, which was a bit longer than I expected, but the result was worth the wait.
When I had a small issue getting it started, Ondřej from customer care provided quick and clear troubleshooting steps that solved it immediately. I’m happy with the service and the product.
3 January 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind feedback! We are delighted to hear that your programmed TV remote is working perfectly and that Ondřej was able to assist you quickly and clearly with troubleshooting.
We greatly appreciate your patience and understanding during the programming process and look forward to serving you again in the future.
Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Just a fantastic experience
fantastic from start to the remote arriving with me. I thought my old Cambridge Audio Amp was heading to the recycle centre, the remote was playing up and made using the amp very difficult. a replacement was not available from Cambridge audio then I spotted this on a google search, It was easy to select the remote I needed from the website, with a picture of the original unit to compare. I selected the UPS for delivery and didn't expect it to arrive on time at Christmas. It was actually due the day before! but a serious road traffic accident blocked access to my house for over three hours. Thinking my delivery would be left till after Christmas but the next day at 08:30 the remote was delivered. Works far better than the original, so I am very happy.
19 December 2025
Unprompted review
Reply from Remote Control World
Dear Dean,
Thank you so much for your wonderful review!
We’re truly happy to hear that everything worked out so well and that the replacement remote brought your Cambridge Audio amp back to life. It’s great to know our website made it easy to find the right remote and that the delivery exceeded your expectations—especially during the busy Christmas period and despite the unexpected circumstances.
We’re delighted that the remote works even better than the original and that you’re very happy with it. Thank you for sharing your experience and for choosing us!
Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
Arrived quickly (2-3 days to the UK)…
Arrived quickly (2-3 days to the UK) and although it looks absolutely nothing like my original Denon remote (buttons in a completely different configuration) everything works!
10 December 2025
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your feedback! We are glad to hear that your remote control arrived quickly and that it works perfectly, even if the appearance differs from the original.
We greatly appreciate your trust and hope to assist you again in the future.
VAT ELECTRONIC - REMOTE CONTROL WORLD
5 stars without doubts (Tv remote spare part)
Ordered a spare part for my Smart Tv remote, in a few days the article has been delivered to Italy.
I have had a problem with the correct part of the remote, but has been solved very fast and with great professionalism. 5 stars without any doubt.
29 December 2025
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind feedback! We are delighted to hear that your spare part was delivered quickly and that the issue was resolved promptly and professionally.
We greatly appreciate your trust and your five-star rating, and we look forward to serving you again in the future.
VAT ELECTRONIC - REMOTE CONTROL WORLD
Several times I requested for a manual…
Several times I requested for a manual for my ordered remote control. Without that I can't use it.
The received overview with buttons is NOT a manual. It is not complete.
What a bad buy.
8 December 2025
Unprompted review
Reply from Remote Control World
Dear Customer,
We are sorry to hear about your difficulties using the remote control. Please note that the manual for your remote control was sent to you several times.
Regarding any other manual, as we previously explained: there is no separate manual available. Replacement remote controls are generally considered parts for the devices they operate, and additional manuals are not typically provided. The manual you may be looking for is included with the original device for which the remote was purchased.
We hope this clarifies the situation and appreciate your understanding.
Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Finally found and bought an obscure…
Finally found and bought an obscure Optoma remote from this crew. Nervous that it might be a scam, they're definitely not. Shipping was quick, price was reasonable. Remote works. Five stars.
17 December 2025
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind feedback! We are delighted to hear that you were able to find the Optoma remote you needed and that it works perfectly.
We greatly appreciate your trust and your five-star rating, and we look forward to assisting you again in the future.
VAT ELECTRONIC - REMOTE CONTROL WORLD
Good remotes
Very happy with the products I received, they contacted me after placing the order to make sure they would send me the correct remote control for our tv. Great service, but only thing was that it took a couple of weeks between ordering it, to it being sent, so give yourself plenty of time if you are getting one as a present for someone.
I would use this company again.
23 December 2025
Unprompted review
Exactly what I asked for
The remote control was the perfect match for the one which got broken.
11 December 2025
Unprompted review
They had exactly what I needed
They had exactly what I needed, a remote control for a rare Yamaha mini-sound system.
I was helped by Ondřej Krejčí from this company.
10 December 2025
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your feedback! We are delighted to hear that you found the remote control you needed for your Yamaha mini-sound system and that Ondřej Krejčí was able to assist you.
We greatly appreciate your trust and look forward to serving you again in the future.
VAT ELECTRONIC - REMOTE CONTROL WORLD
Efficient
Efficient, prompt, and the repaired remote is now working.
23 December 2025
Unprompted review
Reply from Remote Control World
Dear Peter,
thank you for your feedback!
We’re pleased to hear that everything was handled efficiently and promptly, and that the repaired remote is now working properly. If you need any further assistance, we’re here to help.
Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
Remote for Audio Research Pre
Ordered a remote for Audio Research Preamplifier and the remote works very well and the delivery was quick. Very satisfied with the purchase.
1 November 2025
Unprompted review
Good all around.
After receiving helpful information over their website and email, I sent in my 30-year-old broken remote control.
I perceived VAT Remote Control World as well versed, multilingual, with quick response times, a wide range of services, reasonable offerings, and professional order processing. Finally, I got back my old remote control, working fine again.
30 November 2025
Unprompted review
Reply from Remote Control World
Thank you very much for your detailed and kind review. We’re glad we could help bring your remote control back to life, and we truly appreciate your trust in our services.
Jan Klus
Vat Electronic
Am very pleased
Am very pleased. Item came quickly and is very accurate. Thank you
12 December 2025
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind feedback! We’re delighted to hear that you’re pleased with your purchase and that the item arrived quickly and works accurately. Your satisfaction means a lot to us.
Thank you again for choosing us — we’re always here if you need any assistance!
Warm regards,
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
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