Remmotorcycle Reviews 82

Excellent customer service. Remi was extremely responsive and provided very informative and detailed answers to my questions about my shocks after arrival. Helped me through my sag and rebound questions very thoroughly. The product also arrived in reasonable time considering it is International transit. Very happy with my service and product!

Surprised by the build quality of this aluminum fender. The metal is actually thick and feels sturdy, not that flimsy stuff you usually get. Fitted it to my R80 to get that classic look and it worked perfectly. Solid part.

Finally replaced the stock brick. This seat for the Triumph Scrambler 1200 is a huge upgrade, especially if you actually spend hours in the saddle. Super comfy, looks quality, and clicked right into place.

They are terrible and I will not recommend and will post on how crappy they are to anyone I know and don't know. Communication was shitty

put the polished master cylinder on my softail last weekend. fitment was spot on. finish looks clean and the lever feel is way better now compared to stock. definitely an upgrade.

The responses from Remi were fabulous. Even after my purchase he provided very timely advice on the products that I had purchased for my Triumph 400x (rear shock, short side stand & rear rack).
I would definitely recommend REMMOTORCYCLES.

BUYER BEWARE: no phone number on website, communication is abysmally bad, and orders do not come from the US. I ordered a $400 seat about a month ago, they told me it had shipped, and it has not. "Remi" will not answer your questions, just takes your money and ghosts you. This is scam company and should be reported as such. I wish I would've read the reviews before ordering since others have had the same experience. Fortunately, I can dispute the charge and get my money back. DO NOT order anything from this awful place.

Is ordered a custom seat for a project I'm working on and it came out great. Remi was very quick to respond despite the time difference and had an immense amount of patience with me. The finished product came out better than expected and fit like a glove despite my ignorance on some necessary specifics.

Overall a great experience and I will be ordering from them again.

I got this passenger seat for my Triumph Bobber and I love it. It's so easy to pop on and off, and it has a great slim look, not bulky like other seats.

Customer service attitude is a problem. Made a mistake with auto fill on my order. Caught the problem and made the changes on their web site. They had already sent the items to the wrong address. I'm in the US. contacted then with an inquiry about the shipping. Received links for me to hunt down my own package. From the links was notified items returned to sender. Had to put a stop on my CC charge to get any real cooperation. Resolved CC dispute. Had them paid. Requested a installation guide. Refused until I sent them some info THEY could of requested. No biggie. Lot's of comments to my bike here in the states. I ride a bunch of organized rides. When people compliment my bike. I send them to REM competitors. Economic sanctions to cure bad service is my method. True colors came out when customer service was requested. Stay away for sanity sake. Their installation guides for my scrambler are incorrect anyway. Probably did me a favor not sending it. Left a few savory comments to express my feelings. Hope I can do everything I can to discourage anybody from using this establishment. 400 mile round trip to recover my delivery. Keep up the bad work.

They produce great and perfect product. Also have nice shipping system & CS.

I've been doing a lot of homework on ordering parts around the world, for my vintage bike. These people did the best anywhere. Went out of their way to make sure I was treated well and didn't treat me like an idiot. Eat your heart out Amazon and Ebay, you could learn a lot from theses people. Thank you from the bottom of my heart "Rem"

Great communication with Jordy, he is very supportive and helps you to choose the right part. Fast shipping and item as described.

I am happy , Thank you Jordy for helping to choose suitable parts for my motorcycle

We bought a product (needs transport to Belgium) paid the whole thing, expired delivery dates and the only response was that it will cost more to deliver than the product itself, after payment? Why? Why wouldn't you cover that cost within the price of the product? This company truly will fail if it keeps on doing these mistakes, there is no excuse for that

I've had a great experience working with Rémi. He's quick to respond, courteous, and very thorough. He always responds within a day, despite being on the opposite side of the globe from me. I have now ordered several parts from REM Motorcycle (custom cafe racer seat, muffler, rear LED light strip, and custom side plates) and I will not hesitate to do so again in the future!

They answer really quick if you have any questions and provide really good customer service :)

I ordered a gas tank for my bike. Everything went smoothly and the product looked like what was in the pictures.
Unfortunately the tank needs some work to make it usable. The paint is stripping off, so it won't withstand any contact with gasoline (non-issue if you gonna paint it or order it raw). Too bad some of the paint is inside the filler neck and petcock joint. Bad paint inside petcock joint made mine leak. Gas cap doensn't have an o-ring, so gas spills out when riding. There's also no air hole in the cap, so you cannot close it all the way. Petcock, hoses and filter that came with it are also poor quality.

If you can work on this stuff, go for it. It's still worth the money.

Thank you for the exceptional quality and service.
All the way from Malaysia. 🤩

After receiving an incorrect dropshipped item, the correct item as ordered was shipped from the shop. Friendly communication and good after-sales service. 👍