Great customer service - very helpful and friendly. Only issue would be out of stock item that took a long time to be delivered. Would order again though.
Company replied
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Review summary
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INNO-DERMA Skin Repair & INNO-DERMA Soft Cleanser, being using these products for years now and still really happy. Quick and easy to reorder products from Reliable Medicare ltd. Excellent comms and... See more
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Although I am nowadays a retired Professional Healthcare Practitioner, I still use these products (for myself), and find the quality and the service from R.M Ltd still the best. I would not go to any... See more
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Buying from "Reliable Medicare" for a few years. Quick delivery, good products; I will continue to buy from them. Thanks
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Company details
About Reliable Medicare LTD
Written by the company
Welcome to Reliable Medicare✨
Our rapid growth and success are built on our ability to deliver exceptional products to our clients with exemplary speed and competitive prices. We are distinguished by our commitment to core values: quality, reliability, and transparency.
We source exclusively from reputable and approved suppliers and manufacturers who meet the highest industry standards, ensuring the safety and reliability of our products.
At Reliable Medicare, our customers are at the heart of everything we do. Our reputation is built on the importance we place on the quality of our relationships with them because their satisfaction is our top priority. ❤️
Free Shipping!
All UK orders enjoy free shipping if you order over £100!
Get reliable and fast shipping after order confirmed
Contact info
Suite B, 1st Floor, 85-87 Cornwall Street, B3 3BY, Birmingham, United Kingdom
- 01216222212
- info@reliablemedicare.co.uk
- www.reliablemedicare.co.uk
Up to 80% sales!
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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you guys are the best!
you guys are the best!
Thanks for sending these gifts from England ! 😄😉
22 July 2026
Reply from Reliable Medicare LTD
Thank you so much for your amazing review!
Your kind words have made our day! 😊 We're so pleased you had a great experience.
Thank you for your support, and we can't wait to serve you again soon!
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your kind review!
We're delighted to hear that you were happy with our communication. Keeping our customers informed and providing the best possible service is always our priority.
We truly appreciate your support and look forward to helping you again soon! 😊
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your wonderful review!
We're so pleased to hear you were happy with the simplicity and speed of our service. We always aim to make the ordering process as smooth and efficient as possible.
Thank you for your support, and we look forward to serving you again soon! 😊
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you so much for your fantastic review!
We're truly honoured by your kind words. Knowing you consider us "the most reliable ever" means a great deal to our team, as providing dependable service is at the heart of everything we do.
Thank you for your continued support, and we look forward to serving you again soon! 😊
- Reliable Medicare Team
Second time I received not a full…
Second time I received not a full order. This time I’ve took a video and only after I’ve got refund.
Very rude customer service
19 July 2026
Reply from Reliable Medicare LTD
Dear Alfiya,
Thank you for taking the time to share your feedback.
We are sincerely sorry that your order was incomplete and understand how disappointing this was, particularly as you had experienced a similar issue previously.
After reviewing the correspondence, we believe our team remained polite and professional throughout the process, investigating your report, apologising for the inconvenience, and arranging a full refund for the missing item once the matter had been confirmed.
While we appreciate that the outcome did not meet your expectations, we do not recognise the suggestion that our customer service was rude. We always aim to communicate respectfully and resolve issues as quickly as possible.
Your feedback has nevertheless been shared with our management team as we are continually reviewing our processes to improve both our service and our customers' experience.
- Reliable Medicare Team
Very user-friendly website
Very user-friendly website, easy to order from, and the delivery is fast.
11 July 2026
Reply from Reliable Medicare LTD
Thank you so much for your wonderful review!
We're delighted to hear that you found our website easy to use and that ordering was a smooth experience. It's also great to know your delivery arrived quickly.
We truly appreciate your support and look forward to serving you again soon! 😊
- Reliable Medicare Team
I'm satisfied with the products as well…
I'm satisfied with the products as well as the service. Professional, delivery was fast. I recommend them as I had a good experience.
14 July 2026
Reply from Reliable Medicare LTD
Thank you so much for your fantastic 5-star review! We're delighted to hear that you were satisfied with both our products and the service you received. It's wonderful to know you found our team professional and our delivery fast. We truly appreciate your recommendation and are grateful for your support. We look forward to serving you again soon! 😊
- Reliable Medicare Team
This was second order for the same…
This was second order for the same product, I am pleased with the prompt delivery.
12 July 2026
Reply from Reliable Medicare LTD
Thank you for your wonderful 5-star review! We're delighted to hear you've returned to order the same product and that you're pleased with our prompt delivery. Your continued trust and support mean a great deal to us. We look forward to serving you again soon. Thank you for choosing Reliable Medicare! 😊
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your 5-star review! We're so pleased to hear everything was all good. We really appreciate your support and look forward to serving you again soon. Thanks for choosing Reliable Medicare! 😊
- Reliable Medicare Team
INNO-DERMA Skin Repair & INNO-DERMA…
INNO-DERMA Skin Repair & INNO-DERMA Soft Cleanser, being using these products for years now and still really happy. Quick and easy to reorder products from Reliable Medicare ltd. Excellent comms and quick delivery.
6 July 2026
Reply from Reliable Medicare LTD
Thank you for your wonderful 5-star review! We're delighted to hear you've been enjoying the INNO-DERMA Skin Repair and Soft Cleanser for years and that they continue to meet your expectations. It's also great to know you found reordering with us quick and easy, and that our communication and delivery service lived up to your expectations. We truly appreciate your continued support and look forward to serving you again soon! 😊
- Reliable Medicare Team
Reliable supplier
Buying from "Reliable Medicare" for a few years. Quick delivery, good products; I will continue to buy from them. Thanks
21 May 2026
Reply from Reliable Medicare LTD
Thank you so much for your wonderful review and for your continued loyalty over the years. It means a great deal to us to know you can rely on our products and service. We're delighted to hear you've been happy with our quick delivery and product quality. We truly appreciate your support and look forward to serving you for many more years to come. Thank you for choosing Reliable Medicare! 😊
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you so much for your fantastic 5-star review! We're delighted to hear your order arrived safely and that you had a great experience with us. We really appreciate your support and look forward to serving you again soon! 😊
- Reliable Medicare Team
Great customer experience
Customer service will very helpful in accommodating my requests for delivery and delivery was prompt.
4 July 2026
Reply from Reliable Medicare LTD
Thank you for your fantastic review! We are thrilled that you found our team accommodating - we are always open to any requests you may have. Your feedback is appreciated and we hope you enjoy your products.
- Reliable Medicare Team
Always a great experience
2 July 2026
Reply from Reliable Medicare LTD
Thank you for your wonderful review! We are pleased to hear that you continuously have positive experiences with us. Your support and trust is always valued by our team, we look forward to your next order with us.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for you kind review! We are thrilled that you found our service efficient and you order arrived in a timely fashion. Your feedback is always valued by us.
- Reliable Medicare Team
Reply from Reliable Medicare LTD
Thank you for your great review! We are truly glad to hear that our service lived up to our name. You trust in us and support means a lot. Our team looks forward to supporting you in the future.
- Reliable Medicare Team
Highly recommend the product
Highly recommend the product! Customer service is great. Never had an issue with the order.
1 July 2026
Reply from Reliable Medicare LTD
Thank you for taking the time to share you experience. We are happy to hear that you highly recommend our products and that you've had such a positive experience with our customer service. It's especially rewarding to know that your orders have always gone smoothly.
Your recommendation and continued support mean a great deal to us. We look forward to serving you again soon.
– Reliable Medicare Team
Incorrect product arrived.
7 July 2026
Reply from Reliable Medicare LTD
We're very sorry to hear this.
Having reviewed your order, we cannot see that you contacted us to let us know you had received the wrong item. Had we been made aware, we would have been more than happy to investigate the issue and arrange the appropriate resolution for you.
Please contact our Customer Service team with your order number and a photo of the item you received, and we'll be happy to look into this for you as quickly as possible.
- Reliable Medicare Team
Very quick and great prices
30 June 2026
Reply from Reliable Medicare LTD
Thank you for your fantastic review! We're thrilled to hear that you were impressed by our quick service and competitive prices.
Providing fast delivery and great value is something we work hard to achieve, so it's wonderful to know you had a positive experience. We look forward to your next order with us.
- Reliable Medicare Team
Great customer service
Great customer service - very helpful and friendly. Only issue would be out of stock item that took a long time to be delivered. Would order again though.
27 June 2026
Reply from Reliable Medicare LTD
Thank you for taking the time to leave us a review! We're delighted to hear that you found our customer service helpful and friendly.
We also appreciate your understanding regarding the delay with your out-of-stock item. Our teams understands that waiting longer than expected can be frustrating, and we apologise for the inconvenience.
Thank you for your patience and for choosing to order with us again. We truly appreciate your support and look forward to providing you with an even better experience next time.
- Reliable Medicare Team
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