Absolutely brilliant from start to finish. When planning our move to the island, Ben and his team helped furnish our home from top to bottom. Excellent service on teams, as we were based in the... See more
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Company details
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Regency offer a large range of beautiful, high quality beds, upholstery and home furnishings, with free delivery and others services available. Visit Regency today.
Contact info
Philip Swan House, Church Road , GY2 4LW, St Sampsons, Guernsey
- 01481249544
- sales@regency.gg
- www.regency.gg
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ordered on Wednesday afternoon and bed…
Ordered on Wednesday afternoon and bed delivered on Thursday morning. Excellent service
How service should be
Easy and they were very helpful. Delivered when they said they would.
Excellent service
We weren't hurried in making our choice in store. The salesman was very helpful and knew his stuff.
Delivery was quick and straight to where we needed it to be.
All done as expected couldn’t ask for…
All done as expected couldn’t ask for anything more
Outstanding Service.
Friendly and helpful. Appreciated Regency holding onto bed until our room ready. Great delivery and set up service.
Very quick turnaround arrived within 6…
Very quick turnaround arrived within 6 weeks and friendly staff
Usual good service
Team arrived on time and nearly removed…
Team arrived on time and nearly removed the old and delivered the new despite builders scaffolding. Impressive.
Amazing service and delivery 😃🌟
The shop floor manager
The reception, and knowledge from Ben, your manager, who greeted me, was outstanding !
Courtesy, and a smile go a long way !
Willing to listen, and demonstrate, the capabilities of the reclining settee, I eventually purchased.
The staff are very helpful and…
The staff are very helpful and knowledgeable about their products.
There was a great service on delivery.
We were pleased to receive a new…
We were pleased to receive a new mattress. Unfortunately, the company had said that the mattress would arrive between 8.00 a.m. and 9 0 a.m. but the men did not come until gone 10.00 a.m. However, we were pleased with the service we got.
Couldn’t fault service
Quick reply, great product, fast delivery once sofa arrived.
Sweet dreams on a Regency bed…ahhhhhhh
Regency were very helpful with our storage. We had ordered our beds and bases and a new building . The programme was delayed. Very obliging and understanding. Thank you
Great service with very speedy…
Great service with very speedy delivery.
A very nice new bed and mattress.
Super kind .
The gentleman on the phone was very helpful and couldn’t have done more to help . We had been in the shop as it was an emergency. He was very kind and sorted us out with a double mattress and a waterproof cover . Not only that he also sorted a quick delivery as my aunt was coming out of hospital .
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