Red Stag Materials Reviews 84

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient delivery service, often noting that products arrived much faster than anticipated. Many people also appreciate the quality of the products received and the helpful advice provided by the sales team. The ease of ordering and excellent communication throughout the process are frequently highlighted as positive aspects of their experience. However, some customers experienced issues with damaged items upon arrival or incomplete orders, leading to delays. A few people also mentioned difficulties with delivery logistics, such as drivers being unable to access their location or being left with unwanted pallets.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Product

People report positive experiences with the product, often highlighting its good quality and competitive... See more

Service

Consumers consistently report positive experiences with the service, describing it as excellent, efficient,... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow!!! I’m so impressed with this company. Customer service was very responsive and resolved a minor issue quickly and without hassle. The pricing was very competitive. Delivery was much quicker than... See more

Company replied

Rated 5 out of 5 stars

The service was outstanding, with delivery arriving the very next day. Truly, nothing more could be desired—great job!

Company replied

Rated 5 out of 5 stars

Excellent product. Good price.i was buying for garden diy project The delivery was well handled and I got good useful advice from the sales team.

Company replied

Rated 5 out of 5 stars

The granite chippings look excellent and the speed of delivery was very good too and quite a lot cheaper than the same product on Amazon! Thanks!

Company replied


Company details

  1. Asphalt Mixing Plant
  2. Aggregate Supplier
  3. Building Materials Store
  4. Building Materials Supplier
  5. Construction Equipment Supplier
  6. Industrial Equipment Supplier

Written by the company

Red Stag Materials supply a wide range of products to the Highway maintenance and utilities sectors across the UK. Red Stag Materials are the exclusive UK & Republic Of Ireland manufacturers of EZ Street Asphalt, a cold mix, performance proven pothole and surface repair product.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

84 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

price was competitive

price was competitive
quality of product was better than what was expected

1 April 2025
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your feedback Darren, We're pleased you were happy with the quality of our product.

Rated 5 out of 5 stars

VERY HELPFUL

VERY HELPFUL, GOOD STOCK OF PRODUCTS AND VERY PROMPT DELIVERY.

10 April 2025
Unprompted review
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Reply from Red Stag Materials

Thank you for taking the time to review us John, we're pleased you are happy with our service.

Rated 5 out of 5 stars

Excellent communication from when…

Excellent communication from when ordered to the delivery driver contacting myself just before delivery was about to arrived

2 April 2025
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Reply from Red Stag Materials

Thank you for leaving us a review Paul! We look forward to assisting you again in future.

Rated 5 out of 5 stars

Very happy with my purchase...

Very happy with my purchase from Red Stag.
Ordered x3 bulk bags of Scottish pebbles on Tuesday morning and they were delivered to me in London on Thursday morning! Delivery guy was super and went above and beyond to ensure drivers could pass by where he parked. Pebbles are great quality and look amazing in my new courtyard garden.

3 April 2025
Unprompted review
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Reply from Red Stag Materials

Thank you for taking the time to leave us a review, we're delighted to hear that you are pleased with your Scottish pebbles order!

Rated 5 out of 5 stars

Good customer service

Good customer service. Well packaged. Arrived as described.

11 March 2025
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Reply from Red Stag Materials

Thank you for your review Liz!

Rated 4 out of 5 stars

Great product, and fast service

Great product
Rapid delivery, just needed to make me aware the delivery was coming. Luckily someone was home to take it.

14 March 2025
Unprompted review
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Reply from Red Stag Materials

Thank you for the feedback Paul, We will pass this on to the team.

Rated 5 out of 5 stars

Excellent service and great prices

Excellent service and great prices.
Palletline delivery was great, very helpful delivery guys.

4 March 2025
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Reply from Red Stag Materials

Thank you for your review and feedback about our delivery partners!

Rated 5 out of 5 stars

Good price

Good price, Great service, fast delivery, would 100%
use again.

6 March 2025
Unprompted review
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Reply from Red Stag Materials

Thank you for your review Daniel! We look forward to assisting you in future.

Rated 5 out of 5 stars

Good products

Good products, timely delivery. Thanks

26 February 2025
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Reply from Red Stag Materials

Thank you for leaving us a review, we look forward to assisting you again in future!

Rated 1 out of 5 stars

The disc cutter that I got was perfect

The disc cutter that I got was perfect, but the delivery company that you used is an absolute shambles, for that reason I wouldn’t get anything else from you

25 February 2025
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Reply from Red Stag Materials

Hello Christopher, We’re delighted to hear that you are pleased with the disc cutter we provided. Thank you for sharing your feedback regarding our delivery partner, FedEx.

Upon reviewing the delivery details, we can see that FedEx attempted to deliver on two separate occasions but was unfortunately unable to complete the delivery as no one was available to accept the order. However, we’re pleased that the delivery was successfully completed on Friday, the 28th, just four days after your order was placed. Our customer service team is on hand and always happy to advise in the case of delivery issues should you have wished to contact us prior to you receiving the order.

We truly value your business and hope to serve you again in the future. Please don’t hesitate to reach out if there’s anything else we can assist you with.

Best wishes,
The Red Stag Team

Rated 5 out of 5 stars

Good product

Good product, good delivery.

29 January 2025
Unprompted review
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Reply from Red Stag Materials

Thank you for your review Adam!

Rated 5 out of 5 stars

I had a good experience from the team…

I had a good experience from the team as I had issues with the delivery company that wasn’t down to them at all but they went above and beyond to ensure I got my equipment as quick as possible

10 January 2025
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Reply from Red Stag Materials

Hi Paul, We're pleased to hear you had a good experience with Red Stag and our team looks forward to assisting you again in future.

Rated 5 out of 5 stars

Excellent service.

An excellent service from Red Stag.
Professional and friendly Danny is an asset to the company. Perfect transaction with fast delivery. With a potential delay in receiving the goods once alerted Danny and Jake responded immediately and resolved the issue resulting in a successful delivery on the appointed day.
High quality product at a competitive price.
I would highly recommend.
Many thanks Guys. Much appreciated.

3 December 2024
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you so much for your review, Wendy! I will pass it on to Danny and Jake who will be delighted to hear from you.

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