Redragonshop Reviews 

Had a problem with keyboard not being recognized by software. Tech support resolved it quickly. Great support.

The order arrived a lot faster than i tought it would. It arrived from the overseas under 4 days includin the day of the order. I got the Wyvern K761 Pro and Im more than satisfied with the product itself and the presentation. I didnt even know it has 2 height settings on the feet of the board, it was a pleasent surprise. I had a question and contacted customer support and i got a very quick reply and it was very helpful.
I had an older keyboard i got about 6 years ago frok them and its been working without any issues so far but i wanted an upgrade. Im seriously thinking about ordering a headset from them when i have the money. I would recommend everybody to buy from them.

Very prompt responses on their end, and they were very quick to solve my issue! (Wrong item was delivered)

I love this company not only for their products but also the customer service is excellent! I had one small issue out of 7ish years using the same mouse and they sent me a new one right away!

I ordered a keyboard, a mouse and headphones from this website. Everything looks just as described and is affordable. When my mouse broke customer service really stepped in to fix my problem. First through sending pictures to try and solve it at home, and when that did not work they sent me a new mouse. Great service, great products. You earned a new loyal customer!

I had a very positive experience with Redragon. My Redragon M656 Gainer Wireless Gaming Mouse that i bought from amazon developed a double clicking issue after several months of normal use while still under warranty. I contacted support and Mike responded quickly and professionally. After confirming my address and serial number they immediately arranged a brand new replacement and did not require me to return the defective mouse. The whole process was smooth and straightforward. It is great to see a company stand behind its products and take care of customers properly. I would definitely recommend them.

I needed a new dongle for my Mirage M690-Pro mouse. And when I sent an email I got a response within minutes. They were very fast to help me get a new dongle with it shipping put the next day. Redragon is the most underrated brand in my opinion. I have several of their products and have been 100% happy with them for years. The fact that they helped me so fast just adds to the reason I will continue supporting the Redragon Brand.

Great customer service, they truly stand behind their products. I had an issue with my keyboard, which I love. It was dealt with in very good time. Love the way it feels and looks.

Redragon support is for the most part timely and easy to understand. My agent was very helpful and understanding, but my only complaint is that he acted without asking me first. I wanted a refund and to return a keyboard I received, but instead he had opened up an order for a free replacement without asking me first. I quickly let him know that I didn't want a replacement and he was very understanding and went ahead with the refund.

The support team worked quickly and on point with my case of not working keyboard. They sent out a tool that solved the issue instantly. Great experience

I purchased a REDRAGON UCAL PRO wire less keyboard from Amazon, products is very niceand works flawlessly. I did have a charging issue And I approaached to support team and they sent me brand new Keyboard.
I am very happy with their support and my purchase.
thank you very much.

I sent multiple inquiries to customer support when I needed help after accidentally selecting the wrong address. The AI customer support assures me that my message will be sent to a human. Two days pass and my item proceeds with the delivery. Im gonna get my money back, one way or another.

My keyboard had a glitch with a cable included with her in the box, redragonshop immediately answered me about this issue and sent me exactly the same new keyboard under the warranty, thanks to them.

Awesome customer service. Helped me with my one year warranty replacement. First replacement shipped out but got lost dyring transit and they didnt hesitate to send another replacement. They really value customer needs and service. Thank you.

First I get a mail from them telling me that they don't deliver to my country (Belgium) and and that they don't have any in stock ask if I want a refund so I say yes. Then I don't hear from them for a day of 2 and suddenly I get a message that they do have some in stock and they are sending one. After waiting for 9 days ( they did say 7-14 workdays) I get my keyboard. The keyboard itself is very beautiful and nice, everything is in the box, inside the box, the keyboard safely prepacked, instructions, reserve keys, in 2 things for taking out keys. I'm now very happy with it.

Took a bit to arrive and then my package was stolen by the person who was supposed to deliver it.
They offered me my money back or another keyboard without any problems which arrived safely. That is some good service. Thank you.

My son loves his new mouse. The shipping was delayed, but they were able to offer me a $5 gift card and circled back around to make sure it arrived in working order. Great experience.

High quality products for a beyond reasonable price.

Needed a cheap keyboard to use at work and came across a budget wireless keyboard and decided to give it a shot.

Expected delivery was 7-10 days yet I received mine in under 24hrs.

I paid roughly 40 dollars for my keyboard and did not expect much out of it other than the ability to type but have been pleasantly surprised by the quality and tactile feel of this keyboard.

It's no high end self built keyboard but is more than serviceable and far beyond any expectations of a keyboard in its price point

I had an issue with the software for the new keyboard. Support was very responsive and able to walk me through updating firmware within a few hours. Will definitely purchase from them again.

Good product...
Great customer support...