Redcorn Ltd Reviews 

1,008
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the quick and efficient vehicle collection process, highlighting that drivers are extremely polite, helpful, and provide timely updates before arriving at the location. Many people find the paperwork and general procedures simple to navigate, making the entire service experience feel completely straightforward and hassle-free. However, some customers also noted frustrating experiences regarding missed appointments and a total lack of communication from the office staff. Reviewers frequently mentioned waiting around all day for scheduled collections only to discover that nobody would show up or answer urgent phone calls.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a sharp divide in customer experiences.... See more

Staff

People report ambiguous experiences with staff, as numerous reviewers enthusiastically praised polite and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising the efficient and... See more

Customer service

Clients share negative opinions on customer service, highlighting widespread frustration over missed... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing frustration when calls go unanswered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From The moment I contacted Redcorn to obtain a quote for my old Jaguar x type to the moment payment hit my account was around 72 hours. IMO, the service from start to finish was excellent and they di... See more

Rated 5 out of 5 stars

Really Quick and easy to get a quote, lady in the phone was really polite and professional, Damaro rang ahead said what time he was going to be there and arrived on time, again really polite and pro... See more

Rated 5 out of 5 stars

Much loved mini My daughter had to get rid of her much loved Mini convertible as the cost of repair was high and it was 18 yrs old but only had 44000 miles on the clock so a good engine. We looked... See more

Rated 5 out of 5 stars

I had a great experience with Red Pen Ltd Scrap Car Specialist. Ati was absolutely brilliant from start to finish – friendly, professional, and very helpful throughout the whole process. Everything wa... See more



Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.1

All reviews

(1,008)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Facebook page is a scam

Facebook page is a scam. Do not send money to them.

5 October 2025
Unprompted review
Redcorn Ltd logo

Reply from Redcorn Ltd

It's not our official Facebook page, we don't actually have one. please report it on Facebook as they won't take it down even though we have complained...

Rated 1 out of 5 stars

Waited in all day and nobody showed up

Waited in all day and nobody showed up. I called and was told its not cancelled but she will speak to dispatch, put me on hold and the went to answer phone. I would have given 0 stars if i could. Awful customer service.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience

Positive experience with Redcorn, offered a competitive price, turned up on time to collect, good communication, payment by next morning. The driver Azz/Aaron was very good and a credit to the company.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

From 1st Contact to Payment being made, 72 hours. What a Fab Service.

From The moment I contacted Redcorn to obtain a quote for my old Jaguar x type to the moment payment hit my account was around 72 hours. IMO, the service from start to finish was excellent and they did exactly what it said on the tin. Additionally, the driver that arrived to collect my car having contacted me when he was 30 minutes out was super efficient and loaded the Jag onto the double decker car transporter with no fuss at all. This firm are a top outfit and I would definitely use them again in the future. 10/10 Guys. Thank you.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Don't give them your phone number

I have 40 missed calls from them in four days.

They are absolutely spamming me after I submitted an enquiry. I even asked them to stop but the calls keep coming.

Go away.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Going The Extra Mile

Damario made this an efficient, easy and friendly service. Because of low trees in the cars location we had to push the car up a slope on to the road where the transporter was. I imagine there are those that would have said..'Sorry, cant do this'. Damario just got straight on it. Thank you

11 September 2025
Unprompted review
Rated 1 out of 5 stars

Order 5295

Order 5295. Ordered on the 25/08/2025. Now 09/09/2025. Still waiting. Nissan Note space saver tyre and parcel shelf. Told to come in 3 days after 28/08. Nothing. Instead they had a tyre that was not MOT worthy. Came in from Hounslow twice, this time for a refund. We’ll see. Pathetic service. Can understand why their Trust Pilot rating is so low. Nobody cares. Making too much money to be considerate to the little guys is what I think.

9 September 2025
Unprompted review
Rated 4 out of 5 stars

Positive collection experience but room for improvement in communications

Aaron (Azz), Redcorn's collection driver, was polite and efficient. He represented the company well, as did the person who first called me to book a collection slot. There is however room for improvement in communications with the call centre. The lady I spoke to in the call centre was only able to tell me that my message that the car would need jump starting and an afternoon pick up (due to parking restrictions) had been passed on, but was unable to reassure me that the person picking up would take these things into account. As a customer it felt as though the call centre took no responsibility for what the collection team did which didn't leave a good impression. As a result I spent the morning wondering if the Redcorn collection driver would turn up before receiving a lunchtime call telling me that the lovely Aaron (who kindly jump started my car and used my V5C form to inform the DVLA immediately that I had sold on the car) was half an hour away! I need not have worried as my experience of Redcorn from thereon was great, but I agree with other reviewers that communication between back office and collection teams needs improvement. I would have given a 5* review for Aaron (and his boss Stuart) in the collection team, but have deducted 1* for communication issues. On balance I would use this company again. I hope the promised payment for my car comes through on time.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

AZZ (Aaron) provided a great service, communication was great about his time of arrival, polite and friendly.

Great employee and hard worker, well done AZZ (Aaron)

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Aaron at Redcorn. Great Service!

Car was picked up by Aaron. Gentleman was very helpful, called when in advance to help myself get organised. Once here hand over of documents, car removal was made very smoothly. Thanks for his support

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not use Redcorn Ltd Facebook chat.

1 star rating isn’t reflection of redcorn ltd. No issues with the company the customer service member I spoke to today was brilliant.

WARNING!
If anyone is looking for a canopy and they come across there Facebook business page do not send any money it isn’t this company it’s a scam. Unfortunately I fell for the first bit of the scam just not the second part where they asked for insurance money for the courier.

The scammer will even go to the efforts of making invoices up but it’s NOT Redcorn Ltd as I’ve spoke to them today and they confirmed it’s not them.

One of the details they may use is Farai makore. Do not sent money through.

However they will probably use different details now they know.

Be careful people 👍

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

This is the second time I have used Redcorn, brilliant service from start to finish, the driver was extremely helpful

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Was recommend by a friend to use…

Was recommend by a friend to use Redcorn.
From the first phone call I had arranged for my car to be picked up the next day
I received a text the next morning confirming times and the driver who was collecting my car as I was at work was great with communicating what was going on (Amit) would highly recommend.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Very straightforward, efficient service.

I was given a time slot from 7am-5pm. I was promised a phone call 30 minutes prior to arrival. He called at 8.30 and arrived at 9am promptly. All very simple, I showed my ID , gave him the key and car was gone. Very polite and efficient. Highly recommend.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Ghenadii collecting the vehicle was…

Ghenadii collecting the vehicle was amazing. Service was smooth from online quote to payment. Called on Thursday, £229 quoted for my old 08 golf. Vehicle collected Friday, £229 received monday. Great service would recommend

4 August 2025
Unprompted review
Rated 1 out of 5 stars

This company has absolutely no safety…

This company has absolutely no safety awareness. Their driver loaded a vehicle onto the truck in such a careless way that the windscreen shattered completely — glass was all over the ground. Thankfully, no one was injured.

When I asked the driver to clear the broken glass, he refused and claimed it was “not an environmental hazard.” I explained that this posed a real risk to residents, especially children and pets in the area.

Instead of taking responsibility, the driver became aggressive and even threatened me, saying things like “go ahead and complain if you dare.” He took photos of me and my car, saying he now knows where I live.

Completely unacceptable behaviour. I do not feel safe having this company operate in my neighbourhood.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Original response from Redcorn good

Original response from Redcorn good, phoned within 30 mins of accepting quote. Car pickup arranged for 2 day later & phone message confirming this, plus another message on the day. I waited in all day for collection, phoned company twice & reassured it would be collected. Both times I was put through to”dispatch “ but this just went to voicemail, left message but did not call back,so had to phone back & speak to admin team again. Eventually at 18.10 I got a call from the driver saying was out of hour so could not collect. Told them not to bother as had found another company as had waited all day. Surely he would have known earlier that he would not get to me? Wish I’d taken notice of previous reviews & gone elsewhere, saving wasting a day.

1 August 2025
Unprompted review

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