Redbrik Reviews 

Throughout my house sale, Katie, my Sales Managerer at Redbrik Chesterfield has been great. She's kept in touch and offered her advice. She's been innovative and responsive to my requests and suggestions. She made me feel as though I was her only client!!! I've been quite anxious throughout the sale as I was taking a major step on my own. Katie has reassured me and has always explained things thoroughly. Thanks Katie for all your help. I do also want to mention the fact that Redbrik staff have attended all the viewings so I didnt have to. It's been Joanna and Carmel in the main. Their personal input and continued care in their role has been excellent. The staff in the office have always been helpful too, answering my questions and passing on my messages etc.. To conclude I feel I certainly made the right decision when I chose to sell my home through Redbrik, Chesterfield.

Redbrick have been supportive throughout, keeping me informed as well as giving good advice. Thank you.

Redbrik sales team have been fantastic throughout the whole process of selling my house. The team gave fantastic advice and were constantly keeping me updated on every step of the process. Tammy has been fantastic throughout.
Extra thanks to Emily who agreed my sale and went above and beyond.

Kept it regular contact. Gave good advice . House now sold subject to contract

What can I say apart from how thankful I am that myself and my husband chose Redbrik to help us sell our property. They have been absolutely faultless. Chloe and Katie specifically are absolutely fantastic at what they do and as an anxious person myself they made this experience stress free and smooth running. They were always there to lend a hand when I had any worries or doubts, they are both worth their weight in gold! They are an absolute credit to Redbrik. Chloe has been there for us right from the first step of having our house evaluated and between herself and Katie they have both reassured us every step of the way. The work and time they have put into us as sellers has been nothing short of amazing. They always kept me up to date with anything happening and was always just a phone call away, even out of hours. Thankyou Redbrik but mainly thankyou Chloe and Katie, you are both amazing beautiful souls ❤️

Solo first time buyer and I have been dealing with Katie.
From day one she has been very friendly, helpful and genuinely caring. She has kept me updated all through the process and has responded very promptly. Throughout the process it has really felt like she has had my best interests at heart, which I also believe is reflective of the sellers. She has offered her continued support as the sale now progresses. She had helped make a very daunting experience much smoother and I have felt very reassured along the way.
Thank you Katie 😊

I've been renting through Redbrik for just over a year now, and my experience with them has been great so far! They've been very responsive any time I've had an problem, and are always friendly while remaining professional. I feel comfortable talking to them about both big and small issues, which is important to me. In particular, I want to thank my asset managers Sophie and Olivia for all their work!

Hi Alishba,

I’m happy to provide feedback. When we had the no water issue, you acted quickly and efficiently, arranging the technician immediately and ensuring the problem was resolved as a priority. Your prompt communication and support made a stressful situation much easier for us, especially with young children at home.
Thank you again for your help.

I really appreciate it.

Katie has kept us up-to-date throughout the whole sale process and has gone above and beyond to help

I have been a customer of Redbrik for many years and overall I am happy with the service received. Their phone line is alway busy and you have to leave a message; hence the 4 star. However, when I got through to Alishba today she was very helpful and professional with her advice and answered all my queries. It's especially nice when you get to speak to the same staff a year on. Thank you.

I was a tenant, and they provided a management service. They were professional, friendly, and responsive. It was a pleasure to have them during my tenancy.

Holly has been proactive and very helpful as have all the staff we have spoken to at Redbrik. We would highly recommend Redbrik sales team.

Worst staff retention I've ever known, leading to awful service for both landlords and tenants, all the staff I do speak to are miserable and stressed - they allow properties to fall behind in repairs etc. because the staff aren't there long enough to deal with the issues whenever you try get help you have to start again with each new member of staff they bring in.. I've had a leak for 3 +years, it's my landlords house that is being damaged.

Professional and approachable. Provided advise and practical help making letting so much easier.

Excellent service from Tammy, Beth and Tom. Very professional, helpful and knowledgeable. This led to a quick sale (STC) after only a week, and an offer was accepted for what we hope will be our new home very soon! Thank you, guys; your hard work and dedication are truly appreciated.
Best wishes, Darryl and Stephen

Redbrik have been very supportive from start to finish of the process of selling our property keeping us well informed and giving us good advice when we needed it.

Jen was our first point of call. She was so friendly and kind and was a lot the reason we choose Rebrik. We were very happy with the photos and advert of our house. We sold the house quickly (partly because Redbrik already had people on their books who were a good match for our house) and the whole process went smoothly on the whole. We had kind and patient help with all the IT necessary in filling out the forms. Basically we felt Redbrik had our back. It would have been nice to have continued support from Jen. It was a very emotional and difficult decision selling. We would also like to make a call out for Taylor and Emmet (Their recommended solicitors) They have been excellent.
Thanks to you all

Helpful staff, easily accessible

Absolutely disgusting customer service!

Put and offer in on a commercial property through bothams (Redbrik’s commercial). Fobbed off for 10 weeks to then receive an apologetic call from Andrew the director promising the following Monday I would get an answer. 7 weeks later after chasing him every week not one returned phone call! Utter waste of time!