RealTruck.com Reviews 

Cody was very helpful. Got my bug deflector delivered today. It is exactly what Cody described to me. Thanks Cody!!

both salesman helped me alot & both could relate to me as old dude w dogs

Don was great to speak to ,I gave him my Type of truck.
One most important Question he should of asked How many lug nuts do you have. Every sales person should ask that. Theres a difference of 2 wheel drive and 4 wheel drive . 5 or 6 lugs!!! I almost went out to count them!!That question would save sending wrong rims! Don was great to talk to very nice guy.

I've learned my lesson (it was a difficult one) so I will NEVER purchase from your company again. I placed an order through your company and you chose to hire a company for delivery, which I paid for shipping costs. They failed to deliver or follow the delivery instructions that I placed on the order with that company, which caused me not to receive the item for which I paid in full. Since I did NOT hire FEDEX and you did, they are YOUR agent representing your company. Your company is responsible for my loss. And since you failed to take responsibility for the company you hired, I will never give your company an acceptable rating or business.
As you can see by the other reviews, their customer service isn't the best... 28% are 1 star compared to 62% are 5 stars...2,3 and 4 stars are very seldom. Find another business, not this one!

Love the cover, my second one. However did not come with instructions had to download from a barcode,could not get it to download. Had to figure it out on our own.

I spoke with a Nicholas in customer service discussing a superlift lift kit. After a few comments I told him I would just go to skyjacker and purchase a lift. He informed me they sold skyjacker also. I told him I live in West Monroe and will go to office and purchase myself. He then began to get and attitude and told me he knows I was lying because skyjacker doesn’t allow that. I informed him I’ve done it before. He kept saying I was wrong and lying again. I ended up hanging up phone. I will avoid buying anything from them. Superlift was so much better before being purchased by real truck.

Very helpful and knowledgeable. They had exactly what I needed.

Great support and service

first salesman blew me off, second one ordered wrong part and now I'm out the money. I officially have a 3000.00 truck bed cover that is useless now but you were able to take 20.00 from me, hope that keeps you out of bankruptcy... will never do buisness with you again.

people were great, very knowledgeable, easy to deal with

Had a on line chat with one of there representatives on a replacement parts for a Gator EFX hard fold cover. The rep. Said he would get with the manufacturer to see if the part is still available when they open. Don't see why they wouldn't be they still make the cover with the same parts. Never heard back no more buying from this company

Shipper (FedEx) failed to deliver the product. Been waiting (and wasting) 3 days for delivery as the shipper has promised and has never arrived only to be postponed to the next day. I was promised the delivery on 02/25/2026, I was then promised delivery on 02/26/2026, and again on 02/27/2026. I can no longer sacrifice my time and earnings to accommodate FedEx which are the worse shipping service I could imagine.

Had to talk to two different reps to get them to understand what I was needing. The first rep said that the only option was to buy a new cover.

The second rep was able to help me place an order for a kit that you sell to replace the weather-striping for the truck cover.

Actually a partnering company AMP Research was able to help me with a previously installed running board on a used truck I bought. Techs were able to talk me thru issue and determine a cure. Thanks AMP and Real Truck!!!

Horrible product. Broken during delivery. Noone will call or email you back. Never buy again.

The representative on chat was extremely helpful and also went and helped me place my order. Item is aleady on its way to me. Very impressive! Very short wait for rep to engage chat too!

Excellent service! They found me the exact part that I need for my Tundra TRD Pros running boards. The motor on my running boards failed and I am happy to have found a replacement. The service although via “chat” was really good

Salesman very helpful

Fitment expertise. Speedy shipment.

Fast and most attentive customer service reps!!’ Quick issue responses and quality service!!