I made an order that after a week I got told they could not fulfill (coronavirus caused warehouse problems so understandable) I got a full refund within 3 days. If the coronavirus wasn't effectin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Answered queries promptly via my preferred method (e-mail) Re-funded me promptly for an RC car that was on a long lead time. D Slack
Awful communication, had an order processed email, then 3 days later a "ready for dispatch" email(bear in mind that delivery is 3-4 days). 9 days later and 2 unanswered emails still nothing has arri... See more
Company replied
Great company, easy to order and kept me informed of the progress throughout. Cannot ask for a better service, especially in the current COVID-19 climate. Could not rate this company high enough, a... See more
Company replied
Company details
Information provided by various external sources
RCToyWorld is now permanently closed.
Contact info
United Kingdom
- www.rctoyworld.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service.
Great communication from the team, and excellent service even though there was a problem with my order they delt with it efficiently. Very satisfied with the service I received and would recommend RC Toy World.
Top kit stock & essential spares with fast turn around,my one stop shop.
I have been looking for some time now to find a reliable retailer for aeroplane kits,RC Toy World fulfills this need admirably,I have no hesitation in recommending them for your radio control needs,I look forward to dealing with them in the near future in the knowledge that they can be relied upon to come up with the stock with a fast and friendly service as it should be in this competitive world.
Thank you RC Toy World.
very good website. and fast delivery that keeps you up todate throught out.
Very good only thing i would say is they should include paper instructions too for people without a p.c.
Other than that. Bloody great they are...
A truly incredible service
I ordered a car for my son and unfortunately I ordered the wrong car , I spoke to Barrie and explained what I had done and his reply was " No problem , send it back and let me know which car you should have ordered and I'll send you that one in its place " The courier I used to return the car took an age to return it for me and again RC Toyworld kept me updated by text on a daily basis right up until the day it was finally delivered back to them.
The new car was delivered to me swiftly and my son is now happy that he has the correct car.
The customer service I received was second to none and I would not hesitate to recommend them to anyone.
Thanks again RC Toyworld.
great efficient service and excellent products
RC yachts have a wonderful range of RC yachts - they really know what they are talking about and are extremely friendly and helpful. We have now purchased three RC yachts from RC Toy World. Their products are excellent to start and the after sales service has also be great.
well pleased with the service
I would recommend rctoyworld. Very gd ti deal with and anything you need they have there for you or they will order it if they don't have it in stock
Excellent selection service and value
Fast efficient delivery and excellent easy to negotiate web site.
really good service
it was my first purchase in this website and i was little afraid to buy on it as i am in france and not england, but i have do it and i have really no regret!
we can also speak with an operator of the site for all our question and we had always a quick reply and action.
i will do another purchase on this website in future for sure!
Quick and simple
Quick and simple dose what it says on the tin.
Yes I would buy from them again.
it is so fast
this is a very fast buggy its not the biggest but it packs a punch. so fast for what u paying for !!!!!
The best service ever
I originally bought two boats from RC Toy World which arrived almost before the ink dried. After a problem with one of the boats they sorted things out without any fuss and they did it immediately. This organisation has integrity and honour their obligation to the customer and not only that their products are not only brilliant but real value for money. I will definitely do business again with such a reliable service.
Tiger Delivery
After initial Wait of a couple of months due to no stock in the country, my Taigen Tiger tank arrived. I purchased this through RC Toy World who kept me up to date when they would be due in.
Nearly all contacts was completed through email, which to my surprise and confidence in them, was answered promptly. (Thanks Barry) I say promptly, within 5 mins not a day or so like some other companies. Everything from ordering to delivery went smoothly.
In the near future I hope to be adding to my Hubsan 4 copter family and will certainly be contacting RC Toy World for help.
Oh yes and the Tiger Tank is brilliant.

Reply from RCToyWorld
As of todays date the ordered product has not yet been recieved.
Their message to me on the 11th sept was as follows: -
Dear John,
We want to let you know that your order 572/050913/88 status has been updated to...
WAITING FOR DELIVERY
UPDATE ON DELIVERY: WE HAVE BEEN TOLD BY OUR WHOLESALER THAT DUE A DELAY IN ROTTERDAM, THE SHIPMENT HAS BEEN PUT BACK UNTIL THE 14TH SEPTEMBER. SORRY FOR THE DELAY BUT YOUR ORDER WILL BE DESPATCHED AS SOON AS THEY ARRIVE IN STOCK.
Some items on your order are currently out of stock and they will be sent to you when we receive new stock. If you prefer to have a refund of those items, rather than wait, please let us know.
If you have any questions about your order, send an email to accounts@rctoyworld.co.uk or simply reply to this message.
RC Toy World
I have heard nothing since.
As of todays date the ordered product has not yet been recieved. It's a toy helicopter, what could the problem be?

Reply from RCToyWorld
bril and on time
would like to thank evre one at RC Toy World for sending my ship out so qick.
Easy to order and quick delivery
Whilst I have no complaints about ordering and service I do find the postage and packaging expensive and would be reluctant to reorder, I have previously placed an order direct to the factory in China and the P&P was a third of your costs.

Reply from RCToyWorld
Really helpful and my grandson was very pleased with the car.
The car arrived just in perfect time for the birthday party.
Very good but unfortunatly you dont train the pilots 1hr to build 30secs to break need a trainer first I think!!!
Great looking plane whish I took pics before I tried flying it as I crashed because the left aileron was stuck and the plane is now dead £130 gone. good idea to get a knife and clear away any bits that might stick and also just because the servers come complete does not mean that they are set up to fly. spent a lot of time getting my bits sorted and straight but unfortunately I should have checked what the builder of the plane had done before I killed my plane.
No fuss just a straight delivery
I purchased just a bag of HTX connectors which is a small order. It came in a couple of days! It looked exactly as it did on the web-site which is important as I wasn't sure if they were what I needed but because the picture was clear I knew exactly what I was getting. Great!
After sales experience poor
I bought the cessna plane, the charger didn't work and there were bits missing, got told to speak to Skyartec, spoke to skyartec who told me to chase retailer, sent back to skyartec. Skyartec referred me back to retailer after saying I could BUY another charger from them!- I got bored- £120 odd lesson learned; lesson was not to purchase a skyartec product again and not to use your outlet again.
Sorry, but you did ask!!!!

Reply from RCToyWorld
Nice easy transactions, No hazzle.
Buy off them with no worries, goods are what they say they are, you will use them again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







