Abby is just the best to work with. She’s a very knowledgeable takes the time to help you find exactly what it is that you need. Well go above and beyond with helping you try to find the perfect piece... See more
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Abby was very helpful, knowledgeable, informative and went the extra mile to see that we got what we wanted and also got us a great deal in the process. We couldn’t be more satisfied with our purcha... See more
Company replied
Made a purchase online. Was pleasantly surprised at the response and the proposed quick delivery time. Received a number of emails this morning all telling me to expect a delivery window any moment bu... See more
Company replied
Great choices. Quick delivery. Exceptional customer service to find the item we needed, as always! Only concern was that furniture delivery personnel were not allowed to wear shoe covers (we provide... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
756 Vassar Road, 12603, Poughkeepsie, NY, United States
- 8452961111
4.7
Excellent
275 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Mike took the time to show us several…
Mike took the time to show us several options. No pressure to buy. He was able to answer all of our questions.
29 January 2023
Reply from Raymour & Flanigan - Poughkeepsie
Thank you for taking the time to leave a review, Dianne! We're happy to hear that your sales associate was helpful and you didn't feel pressured!! Enjoy your new furniture. -Jeff V.
Abby was very knowledgeable
Abby was very helpful, knowledgeable, informative and went the extra mile to see that we got what we wanted and also got us a great deal in the process. We couldn’t be more satisfied with our purchase.
We received our order 2 days later. The delivery people were great. Altogether it was a great experience from purchase to delivery.
28 January 2023
Reply from Raymour & Flanigan - Poughkeepsie
Thank you for your excellent review T. Novicki. We're glad to hear you had a great experience from start to finish! Enjoy your new furniture. -Jeff V.
I shopped for a couch at the store in…
I shopped for a couch at the store in Poughkeepsie NY where they have a showroom right next door to an outlet. Ivan Fernandez was our sales rep and he was just a pleasure to deal with. So nice, knew his stuff, has tons of experience in furniture sales and interior design. Showed us all the colors, fabrics, configurations and sizes that the couch came in and we found one that would fit in our space in a color we wanted. He showed us all the swatches that would go with our color scheme/living room walls for the 2 throw pillows that come with it. We are very happy with our purchase. Even though it was a custom order, he gave it to us for the same price as the floor model and saved us over 300 dollars. He was such a nice guy and helped us out a bunch. I will definitely be using him for future furniture purchases. They have such nice stuff in their showroom, its laid out beautifully, and it's very reasonably priced, quality furniture.
7 January 2023
Unprompted review
Reply from Raymour & Flanigan - Poughkeepsie
Thank you for taking the time to share your experience with us, we are thrilled to hear that you had a great experience shopping for a couch at our Poughkeepsie store. We are happy to acknowledge the hard work and excellent customer service provided by our staff. We appreciate your business and we look forward to providing you with our high-quality furniture in the future! -Jeff V.
Sales person A++++++ parking for…
Sales person A++++++ parking for handicap F----- need to be by entrance
28 December 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Robert Cuchel for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Great customer service
26 December 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Ved Shravah for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Reply from Raymour & Flanigan - Poughkeepsie
Thank you for taking the time to leave a review, Shelly! We're happy to hear that your sales associate was helpful and accommodating!! Enjoy your new furniture. -Jeff V.
Helpful staff
Anthony was friendly, helpful and supportive. He made a stressful experience easy. Great work!
18 December 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Davefor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Friendly
Friendly, pleasant and knowledgeable sale person. Not pushy. Love the quality and style of the daybed I purchased.
1 November 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Luz for your kind words. We're happy to hear that your sales person was so great to work with!! Enjoy your new day bed!! -Jeff V.
Everything went smoothly so far.
30 October 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Felix Pagan for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
I thought my experience was very nice my sales person I actually got her as soon as I walked in the store and she was knowledgeable she was light and airy and gave me the information on everything tha
My sales person was knowledgeable she’s a credit to your establishment I purchase my furniture
18 October 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Laura Buring for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Steve was very nice and explain…
Steve was very nice and explain everything too me. The lady in front desk was terrible, very rood
13 October 2022
Reply from Raymour & Flanigan - Poughkeepsie
Hello Altin. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.
My experience was the greatest Abby…
My experience was the greatest Abby Orlando is a terrific lady she went over everything with me she showed me every living room set that I might be interested in to she didn’t rush us she has lots of patience for questions she’s a sweetest woman ever
16 September 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Kathleen Moyer for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Satisfied with the professionalism of all the staff...
I was exceptionally pleased to be greeted and asked gently if I needed any assistance. Nothing pushy. Upstairs I was greeted by Mr. Tesan who directed me to the area I was interested in. Again, polite, helpful, not pushy. After receiving information he gave me time to wonder and look on my own. I left feeling no pressure. He did catch up with me and gave me his card. Later I emailed him for additional information and was again pleased that his response was helpful. I went back the following day and we reviewed my decision, discussed options and I'm happily waiting delivery.
6 September 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Melissa for sharing your experience!! We're happy to hear that your salesman was helpful and allowed you to shop at your own pace. We hope you are enjoying your new furniture. -Jeff V.
I was greeted promptly with a welcoming…
I was greeted promptly with a welcoming attitude. Ivan, was a pleasure to work with, he answered all my questions and wasted no time.
28 August 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you for sharing your experience Mike. We're glad to hear that your salesman was a pleasure to work with and you got all of your questions answered!! -Jeff V.
Reply from Raymour & Flanigan - Poughkeepsie
Thank you for taking the time to leave a review, Elizabeth! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
The gentleman that was helping my wife…
The gentleman that was helping my wife and I he guided us on everything we needed for our new home!!! Thank you !!!! I hope to come again to see the same sale person again.
10 August 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you George Galindo for your review. We love hearing that you had a good experience with us!! We look forward to seeing you again. -Jeff V.
Anthony was very helpful and we picked…
Anthony was very helpful and we picked the correct living room furniture with his advice.
5 August 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you for taking the time to leave a review, David! We're happy to hear your sales associate was so helpful with picking out your new living room furniture!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Beth Laub for your great review. We are thrilled to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
Anthony in Poughkeepsie was so helpful…
Anthony in Poughkeepsie was so helpful and so nice. It made shopping there a pleasure
28 June 2022
Reply from Raymour & Flanigan - Poughkeepsie
Thank you Colleen UNITED STATES for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
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