My experience @ Raymour & Flanigan in Paramus was exceptional. My salesperson, Giuseppe, was personable and professional. He took his time during my visit and strived to find the pieces that fit my n... See more
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Your sales representative , Michael Cohen was very helpful. He was knowledgeable about the matress products and was very patient , He is personable and makes you feel welcome . Nancy and I lenjoye... See more
John was my salesman at the route 17 Paramus store. He was excellent, very knowledgeable, friendly and so helpful. He made my shopping such a great experience!
The sales representative was rude and condescending. I could not wait to get out of the store. I ended up coming home and ordering what I wanted online. I have purchase furniture before from your comp... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
200 Route 17, 7652, Paramus, NJ, United States
- 2016499941
4.6
Excellent
319 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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My salesman
My salesman, Wilson, was not pushy and let me browse. When I needed him, he responded immediately. Wilson was informed, professional and friendly.
2 August 2023
Reply from Raymour & Flanigan - Paramus
Thank you for taking the time to leave a review! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture.
Kevin was absolutely exceptional with…
Kevin was absolutely exceptional with his assistance. The experience was great start to finish and the quality of service was class.
13 July 2023
Reply from Raymour & Flanigan - Paramus
Thank you Bernabe for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
i rather do my research and testing and…
i rather do my research and testing and then get the sales person involved with questions. After making sure we would follow that rule, i had a great time with the sales person and i bought what i came to buy!
4 July 2023
Reply from Raymour & Flanigan - Paramus
Thank you for your review, Siamak! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.
Mr. P
Sales person , polite and helpful, great 👍 selection....All Good. Price was in range....
25 June 2023
Reply from Raymour & Flanigan - Paramus
Thank you so much, Edward, for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sales person was great
Sales person was great, Patty Rizzo. Furniture delivered as promised and undamaged.
11 June 2023
Reply from Raymour & Flanigan - Paramus
Thank you for your review! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.
Christine was a pleasure to work with…
Christine was a pleasure to work with and she wasn’t pushy at all. I would definitely ask for her to assist me when I need to purchase more furniture.
23 May 2023
Patty is amazing and caring.
7 May 2023
Reply from Raymour & Flanigan - Paramus
Thank you David Pitshone for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Order not processed correctly
Order not processed correctly, Charged for delivery, charged for rebate, delivery not delivered for two straight days and now still waiting for our cancellation confirmation email. Worse than buying a car.
30 April 2023
Reply from Raymour & Flanigan - Paramus
Hello William. We are very sorry to hear you had this experience and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to discuss this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information, including phone number associated with your sale. Thank you!
Great customer service and I got just…
Great customer service and I got just what I needed.
30 April 2023
Irina was a great salesperson
Irina was a great salesperson! The furniture here is great quality and beautiful!
28 April 2023
Our salesman was very knowledgeable and…
Our salesman was very knowledgeable and friendly.I felt very comfortable with him
27 April 2023
Rich Alvarez was efficient
Rich Alvarez was efficient, explained everything patiently, and pleasant!
21 April 2023
The salesman was knowledgeable and and…
The salesman was knowledgeable and and very experienced with the products.
15 April 2023
Horrible customer service
Horrible customer service. Would never buy anything from this store again.
13 September 2022
Unprompted review
Reply from Raymour & Flanigan - Paramus
Hi Lorraine. We apologize for the experience you had with our customer service. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com and someone should reach out to you soon. -Jeff V.
Placed an order on 4/6/23 and have…
Placed an order on 4/6/23 and have email confirmation to pick chair up on 4/10/23, which was an important factor in buying decision, and am told today (4/10) that chair isn’t at the store and don’t have information on when it will arrive. Customer service apologizes but offers no resolution. Have bought many pieces from R&F, but future purchase decisions will come with a 2nd thought.
7 April 2023
Reply from Raymour & Flanigan - Paramus
Hi George. We are sorry to hear about the experience you had with your order pick up. We would like to get you in touch with someone on our team to resolve this. Please email us at rfcare@raymourflanigan.com with your order # and our customer care team will get back to you as soon as they can. Thank you. -Jeff V.
great service
9 April 2023
Reply from Raymour & Flanigan - Paramus
Thank you Janice Gregorzek for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
A very nice & knowledgeable salesgirl
9 April 2023
Our wonderful salesperson!
Our salesperson, Christine Shahin, knew absolutely everything about mattresses and beds, and she helped us so much to choose what was best for us. She was also patient and very kind to us.
1 April 2023
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