Raymour & Flanigan - Natick Reviews 

The sales agent Aubrey.

I had reached out to Jennifer DeGennaro and Mark Plante about a gift certificate I had received at your grand opening. They were both very kind and very helpful. Mark reached out to Kevin Gievara in the store to contact me to place the order. Kevin was awesome and very helpful. Thank you all for such a nice experience!

Aubrey Smith was extremely helpful, patient and kind. He spent a lot of time with us, answering our questions, showing us different options and offering suggestions and ideas. We received such wonderful personalized service. In addition the communication on delivery and the delivery itself was terrific.

Sales person was attentive, nervy and available but did not pester us, giving us space to browse. When we made our decision, she was very helpful, professional and efficient.

I had a wonderful experience shopping at Raymour & Flanigan, and I especially want to recognize Kevin for his outstanding customer service. He were friendly, knowledgeable, patient, and never made me feel pressured. He took the time to understand what I was looking for and helped me find exactly what I needed. The entire experience was smooth and enjoyable from start to finish. I truly appreciate his professionalism and would definitely recommend asking for Kevin if you visit Raymour & Flanigan!

I was impressed by the one to one experience with your sales people, I was also impressed by the fast expedience of your finalizing the purchase, and also by the quality of your furniture. Will recommend to my friends. Thankful for the experience. Gary D'Arcangelo

The sales person and the nice large space and various options

Good selection sleepers. Good customer service.

We came in shopping for a mattress, had a number of brands/models we wanted to look at that the website indicated were on the floor. We were not necessarily going to purchasing that day. John M. made the experience pleasurable, help us find the models we were interested in, answered our questions and let us do our thing, no hovering or pressure. We found we did not like the items we came to see and bought a mattress from another manufacturer. John offered us the option of putting down a fully refundable deposit to hold the sales price should we want to look at mattresses elsewhere. John must have spent two hour or more with us, including time after the sale with idle conversation. Good guy.

The sales associate was very knowledgeable and took his time understanding our need and helping us find the right options.

Andy N. was very patient and knowledgeable. He took the time to really listen to our needs and what we were looking for in a dining set. It is our first set purchased on our own. Andy understood that this is a big undertaking for us, and paid attention to our budget needs. We are so excited for our new table, chairs and sideboard to arrive. We will definitely be back to see Andy next year when we start to look for family room furniture. This was our first time shopping here and we are so glad you opened in Natick!

I admire the product, but I was even more delighted with the speed and dispatch with which I could get the details I need and then, once home and remeasuring the space, place the order. Would that all businesses could conduct their operations with such efficiency, and also, might I say, good cheer.

The sales person Matt G. was really a big help. We were looking for a recliner and he showed us a lot of inventory and was very patient as we tested each chair. He exceeded our expectations with outstanding service. I love my new chair. I will shop here again.

Salesman was knowledgeable, polite and very helpful. The gentleman at the service desk was well trained, helpful and very polite. I would recommend that you have him train new hires as he gets a 10 in my book.

Helpful salespeople and staff in a low pressure environment! Everyone was knowledgable, friendly and easy to work with. Excited for the item we ordered which felt like good quality at a great price!

The staff is incredibly friendly, attentive without being pushy, and effecient. We were very happy with the product selection and will definitely use them again in the future!

Dimitri was fantastic. I was looking for a sectional for my apartment and his knowledge of your products was a great help and also helped me to find a matching chair. It was a very pleasant experience all around.

great personal service my sale associate wasnt pushy you have a great selection

The young man, Omari, who helped us was wonderful. He was kind, knowledgeable and patient!

Growing up in Western NY, we purchased our furniture from Raymour & Flanigan. When I moved here, I had bought my furniture from the local places. I always felt something was missing, I never had connection with the funiture, felt like a number with the local stores. When I walked into R&F, I felt I was back home. The staff who are local people have the charisma and the training of the R&F way so watch this place memorize you, you won't be disappointed.