Raymour & Flanigan - Deptford Reviews 

282
TrustScore 5 out of 5

4.8

1450 Clements Bridge Road, 8096 Deptford, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Mary Ellen Hooper was just as pleasant as she was professional. She guided us through many decisions and choices where we ended up choosing 7 pieces for our new home. We were greeted at the door witho... See more

Rated 5 out of 5 stars

Starr greeted us at the door and told us where to look for dining room tables. She gave us some space for us to browse on our own, which we did appreciate as sometimes you do want to take a look on yo... See more

Rated 5 out of 5 stars

We had the best experience with Todd Sharofsky when we stopped in the store to shop for our family room furniture. He was very patient with us, he even sat with me while my husband ran home to get... See more

Rated 1 out of 5 stars

The delivery guys were great, they were very considerate and careful when taking the old furniture out the new furniture in. They noticed the hutch was bowed and took pictures to show their managemen... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1450 Clements Bridge Road, 8096, Deptford, NJ, United States

  • 8568539400

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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4.8

All reviews

(282)

3,956 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to Barbara & Kia👍👍💝🌹

Returning to the Cherry Hill Store 12/02/23, meeting Kia after asking for Barbara whom I previously met on my first visit to this store approximately a year prior, who no longer works there. Moving forward; Kia led me to the “Enbright Collection”, which I was sure was going to be my 3rd and final living room set. After having difficulty finding a set that I was able to sit on and enjoy without experiencing pain and stiffness the next morning due to suffering with lower lumbar issues. I knew I needed something that was attractive but also firm, providing me with the support but also the comfort I required after a long days work.
I previously studied and did through research on the set and was convinced this was what I was looking for.
Kia showed me the way, took the time I needed, answered my questions, understanding I was also looking for an accent chair Kia gently and respectfully made suggestions with nothing but exceptional professional. Seeing the Enbright Set up close, trying it out for the firmness and the style, I was more than convinced this was finally the set for me! Unfortunately; it was still a couple questions I needed answered, as well as to make a choice on an accent chair. Once going on line I realized the Deptford Store was where I needed to go to complete my inquiry and finalize my decision, but I also found that the terrific young lady I first met a year prior who was one of the most gracious, friendliest yet knowledgeable as well as patient and professional sales individuals I have met was now working at this particular store in Deptford. Things were systematically falling in place for me!! I was closer to the long awaited transformation of my new living room but the young lady., Barbara, who I felt deserved to get the credit for the sale that never took place when we first met was finally going to get it now!!! Upon meeting again, she was as warm, kind and pleasant as I remembered from our prior meeting in Cherry Hill! She wasn’t anxious, in making the sale but she allowed me to explain my situation, what I needed and to my surprise it was what I received!!! We were led to their floor display, It wasn’t the gray that I decided to get but it was fine, because what I really needed was to see the console which was one additional piece I wanted to add to the 3 piece set I had selected from the Enbright Sectional. She requested and assisted a co-worker to rearrange their entire floor display to accommodate me so I could see first hand the set up with the console added to the 3 piece set I had already decided to purchase along with her assistance and recommendations on my accent chair that I am so loving! Every piece matches even better than what I imagined! It’s very stylish, very firm and most of all, it’s just the lumbar support I required!!! My Enbright 3 piece set in “Brook Dove” arrived 3 days ago along w/ my “Loft Ivory Accent Swivel Chair” and I am in just awe of the comfort and pleasure I am finally experiencing🤗🥰👍👍
I have been off work and relaxing on each piece throughout the entire 3 days. To my amazement I have yet to experience any lower back pain or any stiffness at all when getting up from either piece nor when getting up the following day!!

God Bless You,
Ms.Kia and Mrs.Barbara Rosenfeld
Please continue doing what you do, you’re doing a fantastic job! I will be back👍👍🌹💝

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Cat was so helpful

Cat was so helpful. She listened to what we were looking for and showed us several options. We are looking forward to our delivery and will consider Raymour and Flanigan again in the future! Thank you.

15 October 2023
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Thank you so much for your review, Jennifer! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

I found the perfect item available in…

I found the perfect item available in the perfect color. My son purchased a similar item from Raymour & Flanigan and it was beautifully made and very comfortable. The website is easy to navigate. Plus the financing approval was a quick process. I am excited for the arrival of my sofa. I also appreciate that I was contacted via text from an associate that offered their help.

28 October 2023
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Reply from Raymour & Flanigan - Deptford

Hello Lisa Fleming! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Immediate service given

I was met at the door by Bonnie, with whom I had an appointment, and we were able to sit down and go over my needs and ideas immediately. She was able to discern what would go best in my space and guide me to the “try-it-outs” that I liked.

21 October 2023
Rated 1 out of 5 stars

No furniture iwhen is it coming

I don’t no when my furniture is coming so see if you can help me with this
My phone number is +16098680391 not off to a good start

14 October 2023
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Reply from Raymour & Flanigan - Deptford

Hi Richard. We are very sorry to hear about this experience you had with us! We would love the opportunity to speak further with you about your concerns. Please email your details, including the phone number associated with your account and a brief description of the issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our Customer Care team. Thank you!

Rated 5 out of 5 stars

Randy Block was right there with a…

Randy Block was right there with a friendly smile & from there on he did his job professionally, with expertise, & knowledge of ALL the products he showed me. Couldn’t have had a better experience !!!

14 October 2023
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Reply from Raymour & Flanigan - Deptford

Thank you so much for your review, Michael! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Carlos was very helpful and very…

Carlos was very helpful and very pleasant to deal with

19 September 2023
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Frederick Vangeldren! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

No pressure sales

The Salesman named Randy who helped me was friendly, very helpful and knowledgeable and most importantly didn't pressure me.very happy with our purchase

3 September 2023
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Reply from Raymour & Flanigan - Deptford

Thank you for your review, Brian. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

The sales person was very nice and took…

The sales person was very nice and took time to show me several options however I thought I was purchasing a mattress and box spring, Not until delivery did I find out I did not get a box spring which I have now ordered. Unfortunately I now don’t have a complete bed for my special needs son who this will cause troubles for him to accept. I even attempted to pick up the box spring but was told that delivery was the fastest option.

1 September 2023
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Reply from Raymour & Flanigan - Deptford

Hi Marc. We're very sorry to read that you are having a bad experience with your order. Could you please send us an email, to rfcare@raymourflanigan.com, with your order information (including your name, contact information, and your current issue. We would be glad to have someone from our Customer Care team get in touch with you regarding this issue. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Sandy Burt! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great information

Great information, helpful suggestions. Super personality and of course beautiful furniture!!

15 August 2023
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Bonnie Diaz! Thank you for your feedback. We're glad you had a great experience with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Great salesperson

Veronica was very helpful in assisting my wife and I in making the decision on what to buy. She was very patient, personable, accommodating and understanding. Couldn't have been easier working with her.

1 August 2023
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Thank you Walter for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Rated 5 out of 5 stars

Customer service was great

Customer service was great. Kat Morris was awesome. She was patient, new what she was talking about, and made my experience worth the purchase. I will go back and ask fir Kat again.

10 July 2023

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