Raymour & Flanigan - Carle Place Reviews 

219
TrustScore 4.5 out of 5

4.6

275 Glen Cove Road, 11514 Carle Place, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I actually dealt with online rep Michael Diaz. Very professional and very helpful. He was able to put together all the items I needed.

Rated 5 out of 5 stars

The salesperson was very professional, knowledgeable and patient. We actually visited the store three times before we made a purchase. Each time we visited , Shakeela was very helpful and patient with... See more

Company replied

Rated 5 out of 5 stars

I ordered a love seat to match a previously purchased sofa. It came with a flaw in the seating material. Rather than repair, they ordered a completely new sofa , with same made to order fabric. Arrive... See more

Rated 5 out of 5 stars

From the moment we were greeted by salesperson named Frederick Hall who courteously accompanied us as we browsed leather sofas, to his assistance in trying to find the sofa we wanted and finally makin... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 275 Glen Cove Road, 11514, Carle Place, NY, United States

  • 5167393494

4.6

Excellent

TrustScore 4.5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(219)

4,190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So helpful in finding answers and a wheel chair too.

So helpful in finding answers. Emily was always kind to us. Thank you.
Helped to get a wheel chair and I could see the displays.
Two other staff were very responsive...I felt comfortable. The new store is full of light and the displays are placed to be seen. Thank you again. Waiting for furniture to arrive Thurday, same week.

20 April 2026
Rated 5 out of 5 stars

Raymour & Flanigan- around since 1947 (75 years),still family owned, and made in the USA

I bought a mattress two days ago and was helped by Jessie Lebhar. She was extremely knowledgable and was able to help me with ease. I bought an Estate Ultra Firm again. The first time my husband and I came to Raymour and Flanigan was about 11 years ago and we purchased the same mattress. The mattress was so good that we bought another one. Jessie was able a very good saleswoman that was very friendly and listened to what I had to say about Raymour and Flanigan. I highly recommend asking for Jesse or for that matter any salesperson if she is not there. They are all good.
My husband and I went to many other mattress stores in our area and decided that this store is the most helpful and knowledgeable about mattresses. Many other stores try to push their stock or their opinions that are not accurate. Not Raymour and Flanigan. They are genuinely in the business of knowing their products and do not try to convince you otherwise.
I highly recommend them. One more thing. The delivery was the next day! The men were also extremely quick and professional. My experience was excellent.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

The Carle Place location was definitely…

The Carle Place location was definitely the right place to order my furniture. Our saleswoman Jessie Lebhar was very patient and helpful in helping me decide on which furniture would look better in my purchase. I feel confident that I made the right decision and can not wait for my upcoming delivery. I highly recommend any future shopper to ask for Jessie to guide you through this important buying experience. Thank you again Jessie!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Performance

The salesperson, Jessie Lebhar, was the best! She took her time with me and was very helpful with the tons of questions I asked her. I cannot say enough about how informed she was. Of course I purchased feeling absolutely satisfied about dealing with her. I won’t hesitate to come in this location and have her help me again. Thank you Raymour and Flanagan from Carle Place for having the best work for you.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

The customer service is so horrible

The customer service is so horrible! No one calls back! You the customer have to constantly call them! I have been buying from them for years but with this last episode with them l will not be buying from them again! Can you imagine I spent almost $22,000 on a bedroom set since October here it is April and they didn’t rectify the problem with my dresser! Horrible customer service! If you can buy from someone else! Don’t waste your time or your money on Raymour $ Flanigan! The sale people are quick to help but after they get your money they drop you like a hot potato namely Mr. Maldonado from the store on Glen Cove Road Carl Place

6 April 2026
Rated 5 out of 5 stars

We were greeted when we walked in the…

We were greeted when we walked in the door but never felt pressure as we shopped. Our salesman, Shak, was comfortable to talk with and knowledgeable of the products and understood our need. We left and went to Lazy Boy but returned in under 10 minutes. Raymour and Flanigan had a better recliner option at a much better price.

28 March 2026
Rated 5 out of 5 stars

Thank you

Thank you, Jesse for all your help. You help me put together beautiful furniture for my new apartment.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

MD Mannan

Mr. MD Mannan assisted me with my purchase, he was professional, knowledgeable, and intuitive to a customer’s needs. I would recommend this furniture store.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Fremont

We were very happy with the professional and knowledgeable assistance from the sales associate Michael Diaz.

19 February 2026
Rated 5 out of 5 stars

Thank you Jessie Lebhar!!!…

My husband and I came to this store after getting lied by Bob’s furniture store that they’ll deliver 4,000$ worth of furniture on time. Turns out that they had nothing in stock (even though we put a huge deposit) and everything would have taken 2 months to get delivered.

Luckily, this location in Carle Place, had the most amazing salesperson, Jessie Lebhar. She understood exactly what we were looking for and ensured that we found everything within our budget.

The entire process felt very easy and quick. We are so grateful!! Moving forward, this is the ONLY place we’ll be shopping for furniture.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Am in the process in moving into a new room. Learned a lot about what mattress and bed I needed. My mom and I had a great experience. Excellent service from Jessie.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend Raymour and Flanigan…

I would recommend Raymour and Flanigan in carle place, staff was helpful and friendly. They were not pushy very pleasant to deal with. Rochelle made our experience stress free. The manager was very accommodating as well. Thank you Rochelle for all our help.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Removal did not happen

Salesman told us the old matress and box spring would be removed when new one was delivered. However the delivery person would not take it. We were very disappointed by that. We were never told our OLD matress had to be in pristine condition because it was being recycled apparently and given to someone else. What? Not sure how many people's matress after 10 or so years of use is in pristine condition. Part of us buying it at this store was for the removal service. Now I have to call for pick up drag both to curb etc. We are an older couple and didn't bargain for that. I didn't mind spending 5,000 dollars but thought the matress removal was a definite. Frustrating and disappointed to say the least.

14 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look