Delivered speedily, and product was good. Additionally, I was after some information from the manufacturers of the product. I had tried to contact them twice, but received no reply after a fortn... See more
Company replied
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Review summary
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Some paint went missing I want aware of it first Rawlins contacted me as they couldn’t understand why dpd had not delivered it. I checked home it wasn’t missing. I contacted them and next day replacem... See more
Company replied
Customer service were so on point! They answered all of my questions regarding the resin I was buying and they were very professional and knowledgable. Delivery service was great, each order showed up... See more
Company replied
Ordering can be a bit confusing at times where item description is vague. Good quick despatch . Good quality paint ,but type 14 thinners and marine paint is getting expensive every time i order new... See more
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Company details
- Paint Store
- Decoration and Interior Design Store
- Fire Protection System Supplier
- Industrial Supermarket
- Paint Manufacturer
- Tool Store
Information provided by various external sources
Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.
rawlinspaints.com Details
Written by the company
Contact info
Northspeed House, LS11 9NF, Leeds
- 01132455450
- sales@rawlinspaints.com
- www.rawlinspaints.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
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Your paint is excellent and it will be…
Your paint is excellent and it will be the paint I buy in future for outdoor work. Many thanks.
5 May 2026
Reply from Rawlins Paints
Really pleased to read this, Sandra. Thanks for the kind feedback, and glad the product impressed.
Reply from Rawlins Paints
Really pleased to hear this, Richard. Thanks for the kind feedback, and we’d be happy to help again.
Good price and arrived promptly
20 April 2026
Reply from Rawlins Paints
Really pleased to hear this, Carol. Thanks for choosing Rawlins Paints.
Colour as shown!!
East ordering, fast delivery, used a collection point which worked well.
Paint - excellent product and exactly as the colour looked on the website
4 May 2026
Reply from Rawlins Paints
Appreciate the review, Laura. The team will be glad to hear everything worked well for you.
Excellent and efficient service.
4 May 2026
Reply from Rawlins Paints
Appreciate the kind feedback, Heinz. Glad the team could help quickly and smoothly.
The paint colour match was perfect,
The paint colour match was perfect,
The paint was easy to apply with a long pile roller and brush.
It looks great and I have great hopes that it will cure my long standing damp problem
19 April 2026
Reply from Rawlins Paints
Really pleased the finish looks great, Richard. It’s good to know the colour matching and application both went smoothly. Thanks for sharing your feedback.
The items arrived in time
The items arrived in time, were as advertised, well packaged with NO damage.
18 April 2026
Reply from Rawlins Paints
Appreciate you taking the time to leave this feedback, Lucian. It's good to know the order arrived as expected and that the packaging helped ensure everything arrived without any damage.
Reply from Rawlins Paints
Really pleased to hear this, David. Thanks for choosing Rawlins Paints.
Unpleasant Customer Service Experience – Talked Over Rather Than Helped
I contacted customer services at early enquiry stage seeking advice about coatings for a warehouse roller door and explained I was looking to understand broad options before investigating specification details. Unfortunately I found the interaction difficult and not particularly collaborative. I felt interrupted and talked over, and the conversation became highly technical very quickly without much attempt to understand the problem I was trying to solve. I appreciate technical information is important, but I came away feeling unsupported rather than advised. A more consultative approach would have been appreciated.
29 May 2026
Unprompted review
Reply from Rawlins Paints
Hello Rachelle,
Thank you for taking the time to explain your experience. We’re sorry to read that the conversation felt more technical than helpful, and that you came away feeling talked over rather than properly advised.
That isn’t how we want early-stage coating advice to feel. Nick, our Technical Manager, would welcome the chance to speak with you directly, understand what happened, and help with your warehouse roller door enquiry in a more consultative way.
Please call and ask for Nick on 0113 2455450 and choose option 2, or email nick@rawlinspaints.com, and we’ll do our best to help.
Yours sincerely,
Rawlins Paints
Reply from Rawlins Paints
Really pleased to hear this, Ron. Thanks for choosing Rawlins Paints.
Very good experience from start to finish.
Very good experience. The team helped me to get the correct paint I needed and certificate for building control. Thank you guys for making the experience easy and smooth.
16 April 2026
Reply from Rawlins Paints
Appreciate the review, Romina. Getting the right paint and paperwork matters, so it’s good to hear the team could help from start to finish.
Had a problem with my order phoned…
Had a problem with my order phoned customer service and received a duplicate order the next day by 10am, very impressed.
Would definitely recommend.
29 April 2026
Reply from Rawlins Paints
Great to hear the team resolved the order problem so promptly. Thanks for taking the time to leave this feedback, it’s much appreciated.
Small area resin bound DIY
Great service, product was spot on, my only quibble would be that the aggregate size is bigger than I expected- maybe read the product description more than I did!!!! Worked well and looks really good
15 April 2026
Reply from Rawlins Paints
Appreciate the review, Dave. Glad the resin bound DIY job worked well and gave a good finish, the team will be pleased to hear the product performed well.
Reply from Rawlins Paints
Appreciate the kind words, Malcolm. Quick, useful support makes all the difference when choosing the right product.
Extremely helpful
Fabulous product knowledge. Extremely helpful over the phone. Delivery on time. Competitive pricing. Would certainly use them again
28 April 2026
Reply from Rawlins Paints
Appreciate the feedback, Dean. Glad the product knowledge and phone support helped you find what you needed, and even better to hear the delivery arrived as expected.
First rate service…as always
As always, Rawlins supplied the specific paint I needed, quickly and very efficiently. They have never let me down. Many thanks.
27 April 2026
Reply from Rawlins Paints
Really appreciate the kind words, Steve. Consistently reliable service and fast delivery are exactly what the team aims for, so this feedback means a lot. Thanks again for choosing Rawlins Paints.
Reply from Rawlins Paints
Glad to hear the phone support helped, Peter. Thanks for taking the time to leave this for Rawlins Paints.
The product was easy to order and…
The product was easy to order and dispatched promptly
23 April 2026
Reply from Rawlins Paints
Really pleased the process was smooth, Les. Easy ordering and quick dispatch are always good to hear about, so thank you for sharing this.
Excellent informative website
Excellent informative website.
Easy to use and navigate, with a great choice of products.
The product I ordered was as described and just what I wanted. Also packaged well and delivered on-time.
Brilliant Service
Thank You
15 April 2026
Reply from Rawlins Paints
Thank you for sharing such kind feedback, Margaret. Clear product information and reliable delivery make a big difference, so it’s great to know everything worked well for your order.
Floor paint.
Good delivery.
Paint was water based white concrete Coovar for the edge of steps leading to a public building. It coverd easily. The finish was very bright. So far, it is wearing well. Plenty in the tin for 2 more coats in the future.
23 April 2026
Reply from Rawlins Paints
Glad to hear delivery went smoothly and the paint was easy to apply, Paul. Step edges need a clear, durable finish, so it’s encouraging to hear the Coo-Var coating is wearing well.
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