Great!!!! Lovely and wonderful! Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices! And the ring!!! Absolutely drop dead stunning! I was looking i... See more
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We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond. I... See more
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Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the... See more
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I was able to talk to the owner of the company, work with him on pricing, edit the prongs of the ring, and he was just so helpful. It truly is significantly cheaper and feels less like I’m getting sca... See more
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Company details
About Rare Carat
Written by the company
What is Rare Carat?
Rare Carat is one of the leading diamond jewelry retailers in the United States, and best rated jeweler on Trustpilot since 2024. In 2021, Rare Carat pivoted away from its initial "search engine" business model and started accepting payments. This allowed the company to become merchant of record on all transactions and take end-to-end responsibility for customer service and satisfaction. Behind the scenes, like in traditional retail, Rare Carat aggregates many vetted wholesalers with whom the customers never interact. All products sold on Rare Carat come in a Rare Carat branded box, the company no longer selling products from third party brands. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat
Over a million of happy customers used Rare Carat so far.
TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.
Rare Carat offers more than 1,500,000 natural and lab-grown diamonds, using sophisticated AI to rate diamond deals and help you find the best value.
Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.
Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.
Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.
We don’t care where you buy diamonds - just that you buy smart.
What is Rare Carat?
Written by the company
- "The Secret to Buying the Perfect Diamond" - The New York Times
- Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.
Should I buy my engagement ring on Rare Carat?
Yes! All of our products are covered by our 100% Money-Back Guarantee
We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.
Contact info
20W 47th Street Suite 601A, 10036, New York, United States
- help@rarecarat.com
- www.rarecarat.com
5.0
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Simple and Easy
Picking the ring was simple and easy to understand. I really did love the skin tone feature which really helped in picking her ring. Shipping was also a plus i really like the next day shipping once the ring is ready.
4 August 2026
Reply from Rare Carat
Hi Ron!
We’re thrilled to hear you found the ring selection process simple and easy to navigate!
It’s so great to know the skin tone feature helped you visualize the ring and choose the perfect one with confidence.
It's awesome knowing the shipping was speedy and the ring arrived right on time.
Thank you for choosing Rare Carat!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Samuel!
We’re thrilled to hear the ring was exactly what your fiancée wanted and that it turned out so beautifully.
Congratulations to you both, and thank you for choosing Rare Carat!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Super easy to navigate!
The site was easy to navigate. I was able to find the perfect diamond, although I will say I had a jeweler help me pick it out because otherwise im clueless lol the diamond was discreetly delivered in 2 days!
7 July 2026
Reply from Rare Carat
Hi Chris!
Thank you so much for your wonderful review!
We’re thrilled to hear you found our website easy to navigate and were able to find the perfect diamond.
We’re also happy to hear your diamond arrived quickly and discreetly as well.
Thank you for choosing Rare Carat!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Everything was great
Everything was great! They were very patient with me over several days while making an anniversary ring choice for my wife.
4 August 2026
Reply from Rare Carat
Hi Jackie!
We’re thrilled to hear you had a great experience and that we were able to help you find the perfect anniversary ring for your wife!
We’re honored to have been part of such a meaningful occasion.
Thank you for choosing Rare Carat!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Amaizing quality
Amaizing quality, great prices, outstanding communication and lightning fast delivery.
4 August 2026
Reply from Rare Carat
Hi Gerald!
Thank you so much for your wonderful review!
We’re thrilled to hear you were impressed with the quality of your purchase, our competitive pricing, outstanding communication, and lightning-fast delivery.
We truly appreciate your support!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Jamie!
We’re thrilled to hear your fiancée loved her engagement ring!
Congratulations to you both, and thank you for choosing Rare Carat!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Franklin!
We’re thrilled to hear you had a great experience and that Diane was able to help you find exactly what you were looking for. We’ll be sure to share your kind words with her!
Thank you for choosing Rare Carat.
Best wishes,
Jean R.
Diamond Expert, Rare Carat
The transaction was smooth
The transaction was smooth. From the gemologist to the delivery was flawless.
Now I have to a wedding band to go
Along with the other the engagement ring.
2 August 2026
Reply from Rare Carat
Hi Pablo!
Thank you so much for your wonderful review!
We’re thrilled to hear your experience was smooth from start to finish!
Congratulations on your engagement!
We hope you enjoy choosing the perfect wedding band to complement your beautiful engagement ring, and we look forward to being part of your journey.
Thank you for choosing Rare Carat!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
I am so happy with my purchase as well…
I am so happy with my purchase as well and my fiancé who absolutely loved the ring!!!! Quality was perfect! Customer service to which the delivery location so she wouldn’t see it was exceptional.
2 August 2026
Reply from Rare Carat
Hi Brady!
A huge congrats on your engagement!
We’re thrilled to hear you and your fiancée are so happy with the ring and that it was everything you hoped for.
It’s great to know the quality met your expectations and that our team was able to help coordinate the delivery to keep your proposal a surprise.
Thank you for choosing Rare Carat to be part of such a special moment!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Richard!
Thank you so much for your review!
We’re thrilled to hear you had a great overall experience shopping with us.
Thank you for choosing Rare Carat.
Best wishes,
Jean R.
Diamond Expert, Rare Carat
I love my ring
I love my ring! It’s absolutely perfect. I appreciate the helpful advice and spectacular customer service that I received every step of the way. I’m so glad that I went with Rare Carat!
8 July 2026
Reply from Rare Carat
Hi Pamela!
We’re thrilled to hear you love your ring and that it’s absolutely perfect!
It is so wonderful to know our team was able to provide helpful advice and spectacular customer service throughout every step of your journey.
Thank you for trusting Rare Carat with such a special purchase.
Best wishes,
Jean R.
Diamond Expert, Rare Carat
It was a great pleasure working with…
It was a great pleasure working with the employees att rarecarat meet my needs for my wedding ring.
1 August 2026
Reply from Rare Carat
Hi Erik!
Thank you so much for your wonderful review!
We’re thrilled to hear you had such a great experience working with our team and that we were able to help you find your forever ring.
Thank you for choosing Rare Carat.
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Quality was great
Quality was great. Communication during the process was consistent and fast. I couldn’t be happier with the experience.
1 August 2026
Reply from Rare Carat
Hi Rickie!
Thank you so much for your wonderful review!
We’re thrilled to hear you were happy with the quality of your purchase and appreciated the consistent, timely communication throughout the process.
Thank you for choosing Rare Carat. We truly appreciate your support!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Not only do my Fiancee and I love her…
Not only do my Fiancee and I love her Wedding band and Engagement ring, we love the price, the looks, quality and every interaction we've had with customer service on the phone. There's no long wait times. They're open late. You actually speak to a human being from the US. Additionally, my recent conversation with Amina about getting the rings re-sized was so pleasant. She had energy, she was knowledge and provided detailed advice. Thank you Rare Carat.
30 July 2026
Unprompted review
Reply from Rare Carat
Hi Anthony!
Thank you so much for your thoughtful and detailed review!
We’re thrilled to hear that both you and your fiancée love her engagement ring and wedding band.
It’s wonderful to know you were happy with the quality, value, and every interaction you’ve had with our customer service team.
We’re especially glad Amina was able to make your resizing experience such a positive one with her knowledge, enthusiasm, and helpful guidance. We’ll be sure to share your kind words with her.
Thank you for trusting Rare Carat with such an important purchase!
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Jacob!
Thank you for sharing your experience!
We’re happy the process was simple, smooth, and ultimately gave you complete confidence in your purchase. It’s great to hear the final result was exactly what you hoped for.
Thank you for trusting Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Amazing ring, amazing experience!
The ring is beautiful & the customer service was incredibly helpful!
30 July 2026
Reply from Rare Carat
Hi Spence!
Thank you for your kind review! We’re so glad you love your beautiful ring and that our team was helpful throughout your experience.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Kind knowledge people
Great info on selecting the proper size and metal to hold the diamond. Proper size recommendation, stops the ring from floating on the finger.
30 July 2026
Reply from Rare Carat
Hi Don!
Thank you for your kind review! We’re glad our guidance helped you choose the right size and metal for a secure, comfortable fit.
We truly appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great customer service
The overall experience working with this company was exceptional, and seeing the genuine smile on my fiancée's face said it all. Their team provided top-notch customer service from start to finish, and their work was outstanding. I highly recommend them."
29 July 2026
Reply from Rare Carat
Hi Delmar!
Thank you for such a meaningful review!
We’re glad our team provided exceptional service throughout your experience and that your fiancée loved the finished piece.
Her smile truly says it all, and we truly appreciate your recommendation.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Very beautifully set stone
Very beautifully set stone, easy to work the website, although I wish the setting could be previewed with another cut other than round, as I got an oval stone.
29 July 2026
Reply from Rare Carat
Hi Jackson!
Thank you for sharing your experience! It’s great to hear you loved how the stone was set and enjoyed an easy shopping experience.
Appreciate your feedback, we'll share this with our team.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
I bought a ring for my wife to…
I bought a ring for my wife to celebrate our 10th wedding anniversary, and the experience was excellent. The website was easy to navigate, the selection of rings was beautiful, and the pricing was good (though it could have been slightly lower). The delivery arrived on time, and the entire process was smooth and hassle-free.
Overall, I had a great experience and would definitely recommend it.
29 July 2026
Reply from Rare Carat
Hi Mikhail!
Thank you for choosing Rare Carat for such a special anniversary gift!
It’s great to hear you enjoyed the selection, found the process easy, and received everything on time. We appreciate your feedback on pricing and are grateful for your recommendation.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
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