Rapid Fuel Rescue Reviews 

140
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely knowledgeable, polite, and efficient when resolving accidental fuel mix-ups at the roadside. Consumers also highlight the transparent and reasonable pricing structure alongside the remarkably prompt response times during unexpected travel emergencies. Though some customers experienced slightly longer wait times reaching up to two hours depending on their specific location, they still appreciated the swift resolution once help arrived. Reviewers consistently recommend this reliable and professional emergency assistance to anyone needing urgent support to get safely back on the road.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, praising the prompt response times and timely arrivals... See more

Staff

Customers consistently note positive experiences with staff, describing them as exceptionally helpful,... See more

Price

Users describe positive interactions with price, frequently highlighting very reasonable costs that are... See more

Response time

Reviewers highlight high satisfaction regarding response time, expressing great appreciation for the... See more

Customer service

Clients share positive opinions on customer service, highlighting polite, supportive, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick response, clear explanation of the process and costs (very reasonable). Arrived at time he predicted, speedy work enabled me to be back on the road only an hour and a quarter after making my sil... See more

Company replied

Rated 5 out of 5 stars

Adam from Rapid Fuel was fantastic today. Arrived when he said he would. Quoted the cost before he came. Updated his eta before arriving. He was very courteous to the fuel station staff. Friendly and... See more

Company replied

Rated 5 out of 5 stars

Great service. Gave an accurate prediction of wait time and kept me up to date (spot on). Courteous, helpful and kept me informed of actions, progress and any precautions. All done remarkably qui... See more

Company replied

Rated 5 out of 5 stars

Accidentally put a little AdBlue in my diesel tank . Luckily did not switch on engine . Called a few different options including RAC who would not touch it. Tried a few different local garages lik... See more

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

24/7 wrong fuel recovery, draining cars, bikes, boats, Lorries and pretty much everything in between. Operating across the whole of the south west at very competitive rates with outstanding levels of service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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No recent history of asking for reviews

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4.9

All reviews

(140)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely faultless

Absolutely faultless. Competitive price, prompt and efficient when arrived coupled with a very personable nature. Well done Adam.

26 January 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Sam, it was my pleasure!
All the best
Adam
RFR

Rated 5 out of 5 stars

Great experience after a bad day!!

Adam was great! He communicated with me when he would arrive he was polite and helpful and put me at ease! Thoroughly recommended!

23 January 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Ginny! It was my pleasure, I’m pleased I could be of assistance!
All the best
Adam
RFR

Rated 5 out of 5 stars

Adam is a top man

Adam is a top man, he saved me after my fuel mishap.
It took him 2 hours to get to me, it was sorted very quickly and efficiently. He reassured me that my van would be ok, he filled the tank for me and it’s driving better than it has for ages.
I recommend always putting the right fuel in 🤣🤣 but if you get it wrong, call Adam, he made a bad evening a little bit less tragic.
I enjoyed his knowledge and he is a bit handsome too 😂

21 January 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Haha great review Vanessa thank you! 😂 I’m glad the van is running better now. Thank you for the personal compliment too! 😂
All the best
A bit handsome Adam
RFR

Rated 5 out of 5 stars

Great service, fully recommend.

After misfueling my new to me car , the garage u was at had Adam's card which was most fortunate I called Adam and after a quick chat he provided me with precise instructions as what to do and a time which he would be able to attend. Adam arrived exactly when he said he would and immediately reassured me all would be fine , in a short time with no fuss my fuel was drained , refilled and I was on my way
I enjoyed his professional, knowledgeable and friendly attitude along with a very reasonably priced service , fully recommend..
Thanks Adam .

18 January 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you John for taking the time to leave a detailed review. It really helps to carry on providing the service you have received. I'm glad you were pleased.
All the best
Adam
RFR

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service. Efficient and great customer service!

18 January 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Chelsi, I’m glad you were pleased!
All the best
Adam
RFR

Rated 5 out of 5 stars

Excellent service by Adam

Excellent service by Adam. I had to have my fuel drained as following surgery l had not driven the car for over 6 months. Adam offered sound advice attended in 1 hour and drained the tank, flushed all the fuel lines and put some new petrol in. Very efficient and reliable with competitive rates.

16 January 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Andrew! I’m glad I could help, it was truly my pleasure. I wish you a speedy recovery.
All the best
Adam
RFR

Rated 5 out of 5 stars

What a great company.!!

What a great company.!!
Adam came out to me after I put the wrong fuel in my car.
He explained everything he was doing and went above and beyond to make sure there was no damage to my motor.
I’m so glad I didn’t just accept the price given by the breakdown company I’m with as he was by far cheaper.
He even put up with my two kids asking a million questions .

30 December 2025
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Aaron for the 5 star review! It was my pleasure, thank you for choosing Rapid Fuel Rescue!
All the best
Adam

Rated 5 out of 5 stars

Adam offered a splendid service

Adam provided a splendid service. Great telephone manner, succinct and knowledgeable about mixing fuels. Do NOT start your engine. He kept me informed the whole time. Adam travels significant distances between jobs. Circumstances allowed him to put me first in the queue. He arrived on time 40 to 45 mins from first call, let me know by text when he was 10 mins from arrival time, took 15 mins more to extract mixed fuels, cost was exactly as advertised plus vat, and the van and kit were in superb condition and looking like new. Has many years experience in this particular trade so lifted my spirits immediately with the words "no problem". A third party suggested I could dilute the mixture by adding diesel on top of 14 litres of petrol. Both Adam and Sainsbury's staff at Winterstoke Road, Bristol said otherwise. Do not start your engine. Next appointments were in North Bristol, then Bude so take this into account when deciding value for money.

30 December 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you very much for taking the time to leave such a detailed and thoughtful review — it’s genuinely appreciated.

I’m really pleased I was able to get to you quickly and put your mind at ease. Mis-fuelling situations are stressful, so hearing that the clear advice, communication, and reassurance helped makes the job worthwhile. You absolutely did the right thing by not starting the engine, and I’m glad we were able to resolve it efficiently and exactly as advertised.

Thank you also for recognising the experience behind the service and the care taken with the equipment and van — reliability and transparency are things I take a lot of pride in. I appreciate you mentioning the travel distances too; every job is scheduled carefully to ensure customers still receive prompt and dependable help.

Thanks again for choosing us, and for the recommendation.

All the best
Adam
RFR

Rated 5 out of 5 stars

Rapid Service

Adam, Hi Can’t fault you from Start to Finish excellent response and helpfulness
Would willing recommend
Regards
Andrew/ Portishead

29 December 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Hi Andrew, thank you for the kind words — it’s much appreciated.

I’m really glad I could help and that you were happy with the service from start to finish. Thank you for taking the time to leave a review and for the recommendation.

All the best
Adam
RFR

Rated 5 out of 5 stars

Fantastic service

Fantastic service: Adam was very prompt & efficient and kept us informed of his ETA. He drained our tank when we accidentally put petrol instead of diesel in it on the Sunday between Christmas & New Year. He was a pleasure to deal with, and had us back on the road again before too long.

28 December 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Lis and Alan, the pleasure was all mine! Thank you for using Rapid Fuel Rescue.
Have a wonderful new year!
All the best
Adam
RFR

Rated 5 out of 5 stars

Thank you Adam

Thank you Adam, you were my Knight in a Shiny sliver van today, after I stupidly put petrol in my diesel car. Not just a little bit but 30lts. On what has to be one of the coldest morning you kindly let me sit in your warm van while you sorted out my mistake and I was back on the road very quickly and off on my way to work.
Happy New Year to you and your family.
Sharon. Devon

26 December 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Sharon for taking the time to leave a review! It was my pleasure coming to help you. I’m glad I could get you back running nice and quickly.
Happy new year to you too!
All the best
Adam
RFR

Rated 5 out of 5 stars

Diesel in our petrol car…

Our son put diesel in our petrol car the night before Christmas. Adam came and meet us roadside despite it being 1.30am. He was friendly, knowledgeable and very efficient. Full drain of the tank and up and running within 30 minutes. Hopefully I will never see him again but if in the same situation again, would certainly use him. Highly recommended

24 December 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Richard, it was my pleasure!
Have a wonderful Christmas and a happy new year!
All the best
Adam
RFR

Rated 5 out of 5 stars

very helpful

very helpful, quick response, would be happy to promote their work.👍

11 December 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you so much for the 5 star review! I’m glad I could get you back up and running smoothly.
All the best
Adam
RFR

Rated 5 out of 5 stars

Adam is friendly, cheerful and professional.

Adam is friendly, professional and cheerful, even at midnight. Arrived when he said he would and fixed within an hour.

4 December 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Jane for taking the time to leave a 5 star review. It was my pleasure helping you!
All the best
Adam
RFR

Rated 5 out of 5 stars

Accidentally put a little AdBlue in my…

Accidentally put a little AdBlue in my diesel tank . Luckily did not switch on engine . Called a few different options including RAC who would not touch it. Tried a few different local garages likewise . Found Adam at Rapid Fuel rescue and found him very knowledgable and efficient . Immediate response and had all the right kit and knowledge to fix the issue : Highly recommended . . Even a small amount of AdBlue in your fuel tank can ruin the engine .

1 December 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you for taking the time to leave such a detailed review, I’m glad that we could impress! Thank you for choosing Rapid Fuel Rescue.
All the best
Adam
RFR

Rated 5 out of 5 stars

Highly Recommend

Adam was professional, polite and helpful, no pressure either. I thought I had mixed the fuel but it turned out the booster pipe had come off 2 miles after fuelling. Adam could have emptied the tank anyway but he tested it and he realised it was something else. He plugged in the code reader and it pointed to the booster pipe - took a look and it had come loose so he reattached it and explained how it worked and why that had probably happened (now booked into the garage). Charged me a reasonable call out fee, which I didn't mind at all. Cheaper, faster and better than fuel fixer, who I had previously used. 100% recommended.

25 November 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Lou for the detailed review, I really appreciate it. I'm glad I could find the issue for you and get you back up and running. Thank you also for the pasty! 😁
All the best
Adam
RFR

Rated 5 out of 5 stars

Prompt friendly response from Adam…

Prompt friendly response from Adam .Would definitely recommend to anyone in this unfortunate situation.

25 November 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Pete, it was my pleasure!
Thank you for using Rapid Fuel Rescue.
All the best
Adam
RFR

Rated 5 out of 5 stars

Really helpful fast service

Really helpful fast service. Came within an hour so I could move my car from the petrol station. Competitive price. Would use again if I needed to

18 November 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

thank you for taking the time to leave a review, I’m glad I could help.
All the best
Adam
RFR

Rated 5 out of 5 stars

Wrong fuel used

Putting the wrong fuel into our car could have meant a number of appointments missed - one of them medical. But the company responded very quickly and the issue was sorted within a very short period of time. Highly recommended.

4 November 2025
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you for taking the time to leave a review, it’s much appreciated.
All the best
Adam
RFR

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