Raising Cane's Reviews 

184
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were unhappy with their experience overall. Many customers found the food quality disappointing, frequently describing the chicken as bland, lacking seasoning, or having small portions. Fries were often reported as old, undercooked, or not hot, and other items like coleslaw or bread were also criticized for being plain or poor quality. People also noted issues with staff, mentioning rude or distracted employees and managers who were unhelpful when problems arose. Furthermore, several consumers received incorrect or incomplete orders, with missing items like chicken fingers, bread, or coleslaw. However, some customers also noted positive aspects of the food, with some describing the chicken as delicious or flavorful, and many praising the sauce.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising the chicken, sauce, and bread, describing it as... See more

Quality

Reviewers mention negative feedback about quality, with many expressing disappointment regarding the taste... See more

Staff

Clients share negative opinions on staff, with many reviewers expressing dissatisfaction with employee... See more

Location

Customers had ambiguous experiences with location, with some visiting new locations for the first time and... See more

Order

People report ambiguous experiences with their orders, with some customers expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Completely underwhelming chicken. Lacked basic seasoning. One word to describe would be bland. Lackluster fries. Something you can get in the frozen section of the market. Poor excuse for "texas toast... See more

Rated 2 out of 5 stars

Every time I order something from Cane's on St. Charles Rock Road, in Bridgeton MO, it never fails. The fries are old and the chicken taste like it is cooked in old grease. I try to give them a chanc... See more

Rated 2 out of 5 stars

Took my son for his birthday, he hyped it up and sadly it was disappointing. The coleslaw was tart, the chicken was soggy. Just not what I was excepting. My son was even disappointed which made it wor... See more

Rated 2 out of 5 stars

Used to be good. Last two times the fries undercooked the chicken strips are small. Just not worth the money anymore. Today the girl at the counter wouldn't stop touching her face and then the food... See more


Company details

  1. Restaurant
  2. Food Products Supplier

Information provided by various external sources

Founded in 1996 in Baton Rouge, Louisiana, Because Raising Cane’s focuses on only one thing – chicken fingers – we are able to do it better than anyone else. It’s what we call ONE LOVE. Todd Graves, the founder of Raising Cane’s, path to success wa...


Contact info

2.5

Poor

TrustScore 2.5 out of 5

184 reviews

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1-star

No history of asking for reviews

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2.5

All reviews

(184)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

A Cash Grab

Honestly, Raising Cane's chicken nuggets are always soggy. To me it's just a cash grab. The workers seem to be trying there best but in reality they aren't really trying hard. If they were, then why is their food poorly made! If you want to try it, you can but I don't recommend it.

19 January 2024
Unprompted review
Rated 1 out of 5 stars

Go Somewhere Else

I have been eating chicken for over 67 years and I have had sauces that if put on a brick, I would eat that brick. Number 1: the chicken was overcooked and not special in any way. Number 2: Even if the sauces were great, and I tasted nothing special about them, I would have preferred the brick. Number 3: The staff were not helpful or empathetic to my “first time” customer status. ChicFillet, KFC and Popeyes are superior in every way that matters.

23 January 2024
Unprompted review
Rated 5 out of 5 stars

"Raising Cane's: A Symphony of Supreme Excellence"

Today marked an awe-inspiring return to Raising Cane's at 1120 E Flamingo Rd in Las Vegas, NV, and what unfolded transcends mere satisfaction. It's an experience of true excellence. This establishment has undergone a jaw-dropping transformation, and my gratitude extends beyond words.

The entire staff, under the exceptional leadership of manager Jesus, displayed an unprecedented commitment rarely seen in the customer service realm, especially within the fast food industry. Jesus, you've cultivated a team that embodies supreme excellence.

Yet, in this constellation of exceptional individuals, there are two stars that radiated the brightest, Louis and Jasmine.
Their dedication was not just service; it was an art form. They meticulously curated the dining room and the exterior, setting a standard that defies ordinary expectations. Louis and Jasmine, you are not just employees; you are virtuosos in the symphony of customer service.

To anyone in the area, I implore you to visit Raising Cane at 1120 E Flamingo Road in Las Vegas. While the entire team deserves commendation, while there shine a special spotlight on Louis and Jasmine, the maestros of exceptional service. Because of them, the Restaurant Manager Jesus and the entire team, your visit will be more than a meal; it will be a masterclass in customer satisfaction.

This isn't a review; it's an anthem of excellence, Louis and Jasmine, you're not just praised, you're celebrated. Your names should echo in the minds of those seeking an extraordinary dining experience.. Bravo! Bravo! Bravo! 🌟🌟

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Don’t understand the 3 star reviews this place is outstanding! Made to order best chicken out there

4 January 2024
Unprompted review
Rated 2 out of 5 stars

We're a family of 9

We're a family of 9, 7 children, 8-19 and ourselves, note to Cane's Corporate, that's not an unusual size here in Cache Valley.
So not sure if this is one review or 9 reviews.
We live in Logan Ut and our local unit has been open for couple of months.
Okay, the positive first.
Our 9 year old said he loved it! Little dude eats everything!! But he counts also!!
No issues in his world.
The rest of the family came up with the UNANIMOUS, review that Raising Canes is not worth the money unless your looking for generic, tasteless, fries, toast, and Costco quality chicken fingers.
Zaxby's is by far the best restaurant in this category.
Now Logan is a college town and epicurean tastes include highlights of endless Top Ramen Flavors so this Canes will make bank here.
Our consensus as a family was that it absolutely completely BLAND!!!.
No real flavors, EVERYTHING was like it came out of a FROZEN CARDBOARD BOX just no signature tastes like Zaxby's or even our town's local haunt, Angie's.
WE always stop at Zack's when we go to Ogden, Ut to see grandma!
And we're sorry, but we all agree this place
,while not offensive, was just a waste of money, (in our large family's case $100+)
Good luck to you consumer.

30 December 2023
Unprompted review
Rated 1 out of 5 stars

Why are you all allowing your…

Why are you all allowing your manufacturer (at your permission) to cheat the consumer by giving these bits of fries and small pieces of chicken the you cut in half, and the price has gone up. I am highly disappointed and wish I could rate you a zero.You need to go out of business since you have to SCAM consumers with these mini portions and higher prices. You have no integrity, just a greedy money hungry company. Chick Fila is the best. Why don’t you follow their level of integrity? SMH. RIPOFF. No one else does that!!!!

17 December 2023
Unprompted review
Rated 1 out of 5 stars

They didn't give Sauce

Went to Raising Cane's Chicken Fingers yesterday in Methuen Massachusetts. Ordered a 6 piece Chicken fingers. Not the first time and got sauce every time. Got home and seen there was no sauce. $14.06 for 6 chicken fingers and they don't give sauce. The only reason I even went there. Now I'll never go back. Still mad. Ruined my meal.
Chick-fil-A all day

9 December 2023
Unprompted review
Rated 5 out of 5 stars

I would enjoy free canes for life…

I would enjoy free canesd for life since i never sprung for it when we first open. But now im asking fo rmy one love for life card. And i know you have one. Florida Blvd. location #65 just remodeled and it looks great and i hope the customers enjoy it hopefully i can eat there more just as much as they do for free.

Torry Tircuit
Thanks
OnE LoVE

13 November 2023
Unprompted review
Rated 1 out of 5 stars

they don't care abt customers

they don't care abt customers, their crew, anything. as a past crew member i can say with certainty, hair has been found in food and ignored by management, there is mold in every corner of the place on the chairs everything the places that hold food everywhere 🤢 they're fine with overextending every crew member they have, and then flip when said crew member is burnt out. they take advantage of every single person there. sexual harrasment has been proven in this location, and IGNORED. do not work here, do not eat here. you will regret it. food isn't even that good anyways. you want good chicken? go to chick-fil-a.

1 November 2023
Unprompted review
Rated 1 out of 5 stars

By far the worst

I love raising canes but today I had a horrible experience.the lady at the counter was by far the rudest to us .the food was cold in the middle the tea was sour tasting.when I went to the restroom it was disgusting.nvr have seen this location like this before ..need some new management in there or something

27 September 2023
Unprompted review
Rated 3 out of 5 stars

Could be better

Fries could be better if there were a little crispy instead of soggy good chicken but pricey.

21 September 2023
Unprompted review
Rated 2 out of 5 stars

Decidedly very average chicken strips…

Decidedly very average chicken strips you could make at home yourself with minimal cooking skills. The ketchup/mayo like sauce makes them easier to swallow, but can't say it added any flavor. Go get yourself some Rocky chicken strips from CostCo and throw them in the air fryer for 10 minutes and find some interesting sauces from your fridge door (perhaps some chick-fil-a sauce). I just saved you $20+ and 1+ hour of your life.

28 August 2023
Unprompted review
Rated 1 out of 5 stars

First time there and last

First time there. Got there early to beat the crowd. Ordered the chicken strips, fries, and Cole slaw. Came with some kind of dipping sauce that was totally awful. They don't offer any other sauce so that killed it there. Need to offer more sauce choices. Next the fries tasted like they weren't done and a bit soggy...bad. Next the Cole slaw was bitter. Cole slaw should have a sweetness to it. 3 strikes and your out. The chicken was like they put pieces together to make a strip cause as soon as I picked it up, it fell apart. I'm not fond of Chick Fil La, but if I had to choose between chick and Canes, I would go one block more and go to Chick Fil La. At least they offer more sauces and other sides. Only good thing was the Sweet tea was good.

27 August 2023
Unprompted review
Rated 1 out of 5 stars

If you Make chicken use seasoning

New Raising Cane's in St. Lucie West. Just tried them for the first time. Nothing was wrong with order per say.However the price for amount of food is outrageous. Crinkle cut fries are no better than winn Dixie brand frozen. Chicken fingers are bland, you definitely need the sauce to add any flavor. I get that they're from California but we are in the south. You have to add seasoning. Not self respecting fried chicken eating person doesn't season the batter or the chicken. Not to mention fries not salted that I could tell. As far as I'm concerned never going back. Research the area you move to, just because a bunch of people move here doesn't mean you can thrive by selling to them.

25 August 2023
Unprompted review

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