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Rainbow ShopsReviews 

73,473
•
TrustScore 4.5 out of 5

4.4

Women's Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 4,805 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the great prices, quality, and wide variety of products available, making it a go-to for many. The online ordering process is frequently highlighted as easy and convenient, with many appreciating the option for in-store pickup to save on shipping costs. Reviewers also commend the fast delivery and the accuracy of items matching their online descriptions and photos. However, some people mentioned issues with sizing, noting that items might run smaller than expected, and a few experienced problems with product quality, such as poor stitching or thin material. There were also occasional reports of orders not being completed or difficulties with package location during in-store pickup.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the quality, comfort, and affordable prices... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the items... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and timely deliveries, with... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of online ordering, fast shipping,... See more

Price

Customers had positive experiences with price, consistently finding great products at reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices, easy online ordering, fast shipment and wonderful quality! I will be ordering again & again! I had never heard of Rainbow Shops until I visited a friend in Mobile, Alabama and we sho... See more

Rated 5 out of 5 stars

Nice clothing and price, sizes may run smaller than usual size so go up one size to fit comfortably. Delivery was professional and the store clerk was also while I did a return item: overall good expe... See more

Rated 5 out of 5 stars

I've placed several online orders at Rainbow for shipping to my home but this was my first time shipping to a retail store. Although shipping is free to a store, it seems to take longer than usual for... See more

Rated 5 out of 5 stars

I received my order and I was over the moon with what I received. I was so excited with that delivery. Everything was perfect and the size was right so I had no issues whatsoever. Greatest experien... See more

Company details

  1. Women's Clothing Store
  2. Children's Clothing Store
  3. Lingerie Store
  4. Plus Size Clothing Store
  5. Shoe Store

About Rainbow Shops

Written by the company

Rainbow Shops is a fashion retailer which sells affordable clothing, shoes and accessories for Women, Juniors, Plus Sizes and Kids. You can shop at over 1,000 locations in the United States, Puerto Rico, US Virgin Islands and online at RainbowShops.com.

We offer everyday low prices - no need to wait for a sale.

Everyday Free Shipping on orders over $50 - no coupon code needed.

Free Returns to our 1000+ Stores.

Visit us daily - 100s of new affordable clothing styles are added to our website every day.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73K reviews

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4.4

All reviews

(73,473)

4,502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Reputation for customer service

I received my order and I was over the moon with what I received. I was so excited with that delivery. Everything was perfect and the size was right so I had no issues whatsoever. Greatest experience ever and I will be keeping my eye out for more buys because I love the service I received❤️.

24 June 2026
Rated 3 out of 5 stars

Shopping experience was great but…..

The shopping experience was great but the sizes tend to run smaller than the normal plus sizes.

23 June 2026
Rainbow Shops logo

Reply from Rainbow Shops

We're glad you enjoyed your shopping experience. We appreciate your feedback regarding our sizing and will review it with our team.

Rated 5 out of 5 stars

Modern convenience

Very convenient to be able to now order online and have it shipped to the store. Shipping is quick and pickup of your order at your local store is seamless. Great way to save on shipping costs for smaller orders. Love that Rainbow Shops is keeping up with the times.

17 June 2026
Rated 1 out of 5 stars

Both items I purchased were extremely…

Both items I purchased were extremely small for the size they claimed to be

17 June 2026
Rainbow Shops logo

Reply from Rainbow Shops

We appreciate you sharing this feedback. We are concerned to hear about the sizing issue with your recent purchase. We are looking into this to prevent future occurrences.

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