I have had Radio Times on subscription for several years, with only the occasional missing copy (when an extra week would be added to my account). But since November 2025, I have missed 3 issues. La... See more
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Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com
Contact info
Vineyard House, 44 Brook Green, W6 7BT, London, United Kingdom
- 0207 150 5800
- feedback@radiotimes.com
- www.radiotimes.com
Asks customers to review
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Replied to 44% of negative reviews
Typically replies within 2 weeks
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Rubbish
Rubbish! There was nothing wrong with the old one! The new one is SO slow and not at all user friendly. Come on RT, revert to normality!!
I give up!
I give up!! I’ve always used the Radio Times website but won’t be using it anymore. It’s slow and nowhere near user friendly as it used to be. Why try to ‘fix’ something which isn’t broken.
Absolutely dreadful update
Absolutely dreadful update. It just doesn’t work. What was wrong wirh the old version I do not know.
A Poor Effort - A Decent Website Ruined
Who was responsible for changing the Radiotimes.com website? Used it for the first time and can't understand why it's been made more inconvenient to use. I now need to click on a programme to get more information, instead of just hovering over the programme title. Then I can't go back to the view of programmes without having to click a back or forward arrow.
The website is so clunky and is very amateurish with numerous faults.
A poor effort, why wasn't it tested before release?
Completely ruined a good app but of…
Completely ruined a good app but of course they won't listen to anyone because they are the BBC and they know best. I use TV Guide now.
New Lives in the Wild
If you want pure escapism from this modern material world,then watch New Lives in the Wild!!!I look forward to this every week to do just that,and to hear why people decide to do this.They say "Everyone has a story"and this is is so true!Ben Fogle shows real empathy and enthusiasm to these wondrous souls.I find watching these people inspiring and thought provoking....to think outside the box and to follow a dream.It sets me up up for the week and I have recommended it to many friends and family.I say "Go for it!!!"
I've always found this app to be really…
I've always found this app to be really useful, until the recent changes. I say changes because it's definitely not an upgrade. It's total Sh*te!!!!!
I have been very patient
I have been very patient
I hoped the online Radio Times would eventually see sense and re-vert to the old version which was well laid out and had what I wanted in a TV guide, I was wrong.
They still have not sorted this so called up-grade out and I will wait no more for them to see the error of their ways.
I have now got my listings from TV guide and am very pleased.
Many, many people are doing the same
Upgrade is AWFUL!
The new upgrade to the listings page is dreadful. To name a few things: 1) Each time you open the page your channel selections have gone back to ALL and you have to click 'reset'. What is the point! 2) The previous version allowed you to hover over a programme and a pop-up gave you brief details with the option of more. 3) The font/colour/general image of the page is bland and unattractive... Not a fan! Please change it back.
Radio times what have you done!!
Radio times what have you done!!! Bloody awful upgrade. Stopped using it now 😡
Absolute rubbish I have always used radio times and now find it the worst one to find a film.. no no's . won't use again
Absolute rubbish I have always used radio
Problem with non delivery of Radio Times
I take the Radio Times on subscription. The magazine for week beginning 19th March 2022 has not been received by myself nor my neighbour in WA15 postcode area. Copies are on the supermarket shelves though. It is now Wednesday 23rd and the post has been delivered but the copy for wb 26th March not been received yet either although there are x2 days to go this week. Subscription extended by 1 week so far after complaint. The service is not good enough!
One expects a period of adjustment to…
One expects a period of adjustment to an upgrade but this one appears to be quite astonishingly ill thought out in all respects - even without the frequent server errors. Hope it will be revised in the near future. Otherwise no-one will see those annoying adverts.
Terrible "upgrade"
Terrible "upgrade" removing most of the useful information - like digital channel number - and making a personal selection of channels very difficult to maintain. Hovering over a programme has also disappeared, now you have to click onto the transmission, and then it is not so easy to move onto another.
Terrible
Terrible. Cannot save prefrences for the next day. No channel numbers. This is hopeless. Please revert to the old system.
Out of times
God, what a mess! Overlapping programmes - click on this try to get rid of that! Is there another tv programme website? Times up radio times!!!!!!
Absolutely awful
Absolutely awful, dreadful to use certainly not user friendly for me. Apparently I am not alone, other reviews are not so good. I will certainly be finding a better alternative.
Absolutely dire!
Absolutely dire!! Who on earth decided to mess with this site is an idiot! Cannot be bothered to use this dreadful site now. Only one question, WHY???
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