Radiatorhut Reviews 

My radiator’s paint developed a bubbling issue after a couple of months. Was told they can not do anything to resolve this.
In their favour prices are cheaper. So I ended up collecting my radiator.

DO NOT PURCHASE anything from this company. I ordered 6 radiators. Only electronic automated responses were received confirming the order. Tried to contact them multiple times over telephone and email. No response for weeks on end.

Ultimately, ended up claiming the money back through my credit card company.

My advice would be to never use this company.

Shame I didn’t read other awful reviews before ordering radiators with this company. Same experience ..ordered 5 radiators, expecting delivery within 2 days as stated on their site. Never had any confirmation of my order directly from them nor delivery details which was worrying. Paid via PayPal & invoice showed a company called Strictly LEDs. Phoned numerous times but gets cut off with no answer facility! .. their customer service is non existent. NEVER RECEIVED RADIATORS.Raised dispute with PayPal & am still awaiting result from them. Dismal experience. Will never use them again. Buyers beware as refund process takes 30 days to resolve with PayPal & credit card chargeback with a lot of hassle in the process.

If i could give ZERO I would. Shoddy service, website full of lies like 'Order by 2pm for same day despatch' - I ordered Monday and the account still says 'Processing'. It also states 1-2 day delivery, which is why i used them in the first place, and of course 3 days later I don't have my item as they are still processing my order!!! I have asked PayPal for a refund as cannot wait any longer. I am demanding a refund. Appalling service, appalling communication - called them 62 times this morning, no one picks up, have emailed and filled in an online form, no response. AWFUL.

Ordered via next day delivery but no dispatch notification and when someone finally replied to our numerous emails, the radiators were actually unavailable! Why sell something that you don't have? Dreadful service.

They don't deserve one star but there isn't an option for 0 stars.
Ordered 3 radiators (which were shown as in stock) and requested 1-2 days delivery. You can track your order on line... but mine is still showing as pending 7 days later. The company won't answer the phone. I've e-mailed them several times but no joy. They can't say when I'll get the radiators and, despite requests for a refund, I haven't yet received any money back. Having already gone through a similar experience with Radiator Outlet - it appears that both companies have the same people - and same shockingly poor service. Why show radiators in stock when they aren't? Why say 1-2 days delivery when they can't deliver on that? Why take people's money and refuse to refund it?

After reading the horror stories and getting no response after continually ringing, I emailed to cancel my order. The order arrived the same day, three working days after placing.

Cheap, radiators as ordered, delivered on time...appalling communication!

Absolutely useless. I have order a radiator on Monday, expecting it to be delivered by Wednesday (according to their 2 days delivery policy), arrange to be at home that day. As I checked the order on their website it was still marked as pending. so I tried to call them up to non-avail, eventually emailed them, to find out and be told that they "struggled to source that model", however never thought it was a good idea to tell me they couldn't deliver. 22 emails later ( I m not even kidding), we somehow manage to agree to a re-delivery of the same model (even though somewhere in the 22 emails they told me to pick up a different model/colour). Today is Saturday, I have checked the website, my new order is still marked as pending.
Bottom line is:
*Promised not kept
*order not delivered
*No follow up with customer or very poorly (they don't answer questions and give virtually no details)
* I have yet to see a radiator coming from their shop
* There are companies out there they are charging about £20 extra for the same product and with ratings way higher than this company, and I would suggest to go with them because the stress and time wasted is not worth the cheaper price (again, I still haven't received ANY radiator).

Ordered & paid for radiator & valves on basis of same day despatch if ordered before 2pm. Chose 1-2 day delivery. Confirmation received but no update with despatch or tracking number. No response to multiple phone call attempts over two days, one email reply saying goods with UPS - checked with UPS, no goods in transit for me.
Payment goes to StrictlyLEDZ Ltd - a sister company.
Avoid at all costs.

Ordered 11 radiators, only 9 turned up. Emailed 3 times with no reply, rand the number provided more than a dozen times over several days and it was never answered. It goes into a message stating that you cannot leave a message so please try again later.
No communication, no refund of missing radiators....now with PayPal .....avoid at all costs!

took the money for a product that was in stock but didn't deliver. Tried to call them. no answer. emailed them and was offered a refund as they didn't have stock.

Not even answering their phone. Can't even contact the company.