False Advertising
AirNav/Radarbox claims to allow people to access data in 'about 15 minutes', but that is not the case. I was looking to pull a small amount of data (I estimate about 1k records) over about a year, but after subscribing at over $100/month — including 10k ‘credits’, one credit for each record — I found the SDK lacking and needing work and not being able to make inquiries over the period of interest. After raising the issue to support, I was told that their system could not support data queries over a long period and that I should go in 24 hours segments. None of this was disclosed in their docs. The support group suggested having a specific query quoted by sales. I asked for that and they agreed that the data set would be small (again, I estimate about 1k records — much smaller than the 1 month subscription allowance) but they would charge $2000 for the query. I asked for an explanation of their advertising vs the quote and got no reply. I canceled the subscription and, barring any update from them, do NOT recommend them at all.








