RAC Tyres Reviews 

609
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices and the very user-friendly website that makes scheduling convenient. Consumers highlight the professional staff and prompt fitting services provided by local garages ensuring smooth experiences. Many buyers appreciate the extensive choice of products and flexibility to arrange timely appointments. Some reviewers were not happy with missed appointments, disorganized scheduling, and delayed tyre deliveries from providers. People also expressed frustration regarding poor communication from central support and unexpected extra charges. A few customers noted difficulties resolving issues through hotlines or missing order email confirmations.

What people talk about most

Service

Users describe positive interactions with service, highlighting easy booking and a wide choice of local... See more

Price

Customers had positive experiences with price, consistently finding the costs to be competitive and offers to... See more

Staff

Clients share positive opinions on staff, noting that fitters and reception teams are consistently helpful,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the process as very easy... See more

Product

Reviewers mention ambiguous feedback about product options, with many consumers highlighting competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had 2 Uniroyal rain sport tyres fitted at JCS tyres in Burniston near Scarborough, purchased through the RAC. The tyres were good value at roughly £95 each, then got £10 off as part of a current pro... See more

Rated 5 out of 5 stars

Booked a mobile fitting through RAC Tyres, who passed it on to a local fitting centre. They were helpful and attended on the date booked, arriving well within stated time, and called before hand.... See more

Rated 5 out of 5 stars

Experienced a small blow out reported to the RAC had to leave my car in a lay-by overnight Manchester tyres were contacted rang to arrange a time to meet at the car fitted a new tyre in minutes pol... See more

Rated 5 out of 5 stars

Genuinely good. It was as Easy to order. Only negative side for me that due to my not very well understanding language I have to pay £30 additional charge for something what already was included in a... See more


Company details

  1. Tire Shop

Written by the company

Tyres fitted locally or delivered across the UK At RAC Tyres. We have mobile fitting options or local garage options to accomodate your needs. From Premium to Budget brands, we have a huge selection of quality and affordable tyres.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

609 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(609)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

This is the first time I’ve ever had to get new tyres because I have not been driving for too long. The man who came to my house to do them for me was extremely friendly and got the job done quickly. I would definitely recommend the mobile home fitting if you don’t have much free time on your hands.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

I had 2 Uniroyal rain sport tyres…

I had 2 Uniroyal rain sport tyres fitted at JCS tyres in Burniston near Scarborough, purchased through the RAC. The tyres were good value at roughly £95 each, then got £10 off as part of a current promotion. JCS tyres did a great job of the installation, even refitting all 4 wheels, after noticing one of my rear tyres was still good, but one of the fronts was getting worn, when I was planning on changing both rear tyres. They went above and beyond and I would highly recommend.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I arrived and was seen to immediately.
While the tyre was being fitted I went next door to Gregg's for a coffee.
The fitter from ETB Caerphilly took the initiative and came into Gregg's to let me know that my car was ready.
Excellent service. Highly recommended.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Happy with the service

I needed my rear tyres replaced. I was able to book my appointment at a fitter who was only a mile or so away from me. The price also seemed competitive.
The fitter was polite and experienced. The job was completed promptly and satisfactorily. He even topped up my front tyres.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I was looking for a next day slot, which I got, and the tyres were reasonably priced. I was messaged with an ETA, the fitter was on time, friendly, and did the job quickly and efficiently so no issues.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

I have waited full day in the weekend…

I have waited full day in the weekend and no one turned up after giving appointment for mobile tyre fitting. The mobile fitter never picked up phone.
If any sensible RAC executive sees this message, please respond, as you can see a support message created through your online chat, where order reference was provided.

6 December 2025
Unprompted review
Rated 3 out of 5 stars

Ordered a tyre to fit next day…

Ordered a tyre to fit next day (Saturday) at local Formula One Autocentre, attended 3.30pm as planned but tyre not arrived. Garage was very busy and re-arranged for Monday. I also never received the order email despite ringing to ask them to resend, luckily I’d screen shot the order number (I think this happened on previous use as well). May use again as tyre cheaper than elsewhere, so long as delivered/fitted ok on Monday.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Poor communication and attitude

​I booked a "Same Day" fitting service for a 17:00 slot, but the experience was stressful due to RAC's logistics. The local fitting centre (Angel Recovery Center) called me to let me know the tyre hadn't been delivered on time.
​When I contacted RAC Customer Service directly to find out what was happening, they were completely unhelpful. Even though it was already my appointment time, they couldn't give me an answer and were disrespectful over both the phone and chat.
​Thankfully, Angel Recovery Center saved the day. They called me back once the tyre finally arrived and offered to fit me in late at 18:45. The staff at the centre were professional and helpful, unlike the RAC central support team. I would recommend the garage, but I would hesitate to book through RAC Tyres again due to their poor communication and attitude.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Genuinely good

Genuinely good. It was as Easy to order. Only negative side for me that due to my not very well understanding language I have to pay £30 additional charge for something what already was included in a full fitting price and I wasn’t sent any email confirmation for anything! Again good job I made a screenshot of address and time. Otherwise I wouldn’t even know where to go.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Just made very easy to find your tyres…

Just made very easy to find your tyres and choose a fitter and date. Punch your car reg in, choose the tyre you want and pick a fitter. I got lucky and picked an excellent fitter. So professional and fast. And very personable too. Did a fantastic job for me and gave me a little advice too.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Tyres Suddenly Out of Stock

I ordered and booked 4x replacement tyres a week in advance of the agreed fitment date through RAC Tyres, all good and in stock at point of ordering and paying, but received an email at 9AM on the day of fitting to say 1 of the 4 tyres ordered are now suddenly 'out of stock'. Took a day off work for it and I'm now in a less than ideal situation where I'll have to sort it by other means (without a useable car). If you're absolutely reliant on your tyres being replaced on your chosen fitment date use an alternative company or risk being left without.

14 November 2025
Unprompted review

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