QVC UK Reviews 372,664

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process easy and efficient. Many appreciate the wide selection of quality products, often highlighting the convenience of browsing various brands and the availability of installment plans. The prompt and often speedy delivery is frequently mentioned as a positive aspect, with many consumers expressing satisfaction with their purchases. However, some people were dissatisfied with aspects of the delivery service, specifically mentioning issues with parcels being left unattended or not delivered as scheduled. A few other people also felt that some products, particularly plants, did not arrive in the best condition, and there were occasional reports of items not being received or delivery costs being too high.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their good quality, value for... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speedy and... See more

Order

Users describe positive interactions with order. Many customers find the ordering process easy and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of items, with some... See more

Service

Customers consistently note positive experiences with service, praising its efficiency and ease of use. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most Trusted shopping shopping Channel . QVC have got it 100% right . Their service is the best . Ordering and returns are made easy . Monthly instalments also given on certain things plus you have op... See more

Company replied

Rated 5 out of 5 stars

I order a lot from QVC, mainly clothes, but recently bought a Curtis stone saucepan. The saucepan is marvelous in every way and I am very happy with it! Clothes are harder to shop for but returns ar... See more

Company replied

Rated 5 out of 5 stars

Everything from order to delivery is easy and super speedy 😊 the driver that delivered our purchase was extremely pleasant and spent time chatting....not too long but as hubby and I are now retired i... See more

Company replied

Rated 5 out of 5 stars

I have used my Hoover mattress vacuum twice on my mattress once over the mattress protector and today on the actual mattress when I changed my protector. I would recommend this as it really does work.... See more

Company replied


Company details

  1. Online Marketplace
  2. Beauty Supply Store
  3. Clothing Store
  4. Fashion Accessories Store
  5. Gift Shop

Written by the company

At QVC , we’re here to help you shop with joy. We’re your daily destination for discovery, on TV, online, on our interactive app and on QVC+, our video on demand service. We have entertaining stories, fabulous personalities, great demonstrations and, of course, unmissable offers, including our must-see daily deal, Today’s Special Value, and all purchases come with a 60-day money back guarantee. Plus, join in the fun with us on social media, where you can connect with presenters and guests, receiving real time answers to any of your questions. With something new to see every day, there’s not a second to waste. Shop with Joy. Shop with QVC.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

373K reviews

5-star
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Rated 5 out of 5 stars

I have always had a good experience…

I have always had a good experience with QVC, parcels have come quick, so never really had a problem, staff you speak to are always nice and helpful.

14 April 2026
QVC UK logo

Reply from QVC UK

Hi Jennifer,

Thank you for your lovely review! We're thrilled to hear you've had great experiences with our speedy deliveries and helpful staff. Your kind words mean a lot to us.

QVC Customer Care

Rated 5 out of 5 stars

It was super easy

It was super easy. Placed my order, was told every step of the way where my order was. And when evri had my order then evri then told me exactly where my order was and when it was delivered absolutely perfect
5 stars all around

20 April 2026
QVC UK logo

Reply from QVC UK

Hi Customer,

Thanks for sharing your experience! We're thrilled to hear that your order process was smooth and that Evri kept you informed every step of the way. We aim to provide a seamless shopping experience, and it's great to know we hit the mark.

QVC Customer Care

Rated 5 out of 5 stars

Products great

Products great, delivery quick

13 April 2026
QVC UK logo

Reply from QVC UK

Hi Karen,

Thanks for your lovely review! We're thrilled to hear you enjoyed the products and found the delivery quick.

QVC Customer Care

Rated 5 out of 5 stars

I always order on line

I always order on line, QVC advice me when the product is on its way.
Very good service.

2 April 2026
QVC UK logo

Reply from QVC UK

Hi MISS IRENE BRISCOE,

Thank you for your lovely review! We're thrilled to hear that you enjoy our service and find our notifications helpful. We look forward to serving you again soon.

QVC Customer Care

Rated 5 out of 5 stars

QVC keeps customers informed of every…

QVC keeps customers informed of every stage through which their order passes.
I, mainly, buy Ruth Langsford products, they're of high quality and reasonably-priced for that quality. There is never any doubt that I will receive the clothes/accessories, in perfect order.
Well done, QVC..and Ruth Langsford..!!

21 April 2026
QVC UK logo

Reply from QVC UK

Hi Sheila B,

Thank you for your wonderful review! We're thrilled to hear that you appreciate our communication and the quality of Ruth Langsford's products. Your satisfaction is our top priority, and it's great to know that you feel confident in receiving your orders in perfect condition.

Well done to you too for being such a valued customer!

QVC Customer Care

Rated 5 out of 5 stars

Fast delivery never really had any…QVC

Fast delivery never really had any problems

3 April 2026
QVC UK logo

Reply from QVC UK

Hi Mrs Craft,

Thanks for your review! We're delighted to hear that you've had a great experience with our delivery service. If you ever need anything, we're here to help.

QVC Customer Care

Rated 5 out of 5 stars

The quality the deals the delivery

The quality the deals the delivery

21 April 2026
QVC UK logo

Reply from QVC UK

Hi Caroline,

Thanks for your wonderful review! We're thrilled to hear you're pleased with the quality, deals, and delivery. Your satisfaction is our top priority.

QVC Customer Care

Rated 5 out of 5 stars

The delivery service was quick

The delivery service was quick, the order arrived. The items are in good condition. The cooling hat and the compression leggings (second pair).

13 April 2026
QVC UK logo

Reply from QVC UK

Hi Emma,

Thanks for your lovely review! We're thrilled to hear your order arrived quickly and that you're happy with the cooling hat and compression leggings. We appreciate your feedback and hope you continue to enjoy shopping with us.

QVC Customer Care

Rated 5 out of 5 stars

Very good company always pleased with…

Very good company always pleased with everything I’ve purchased.

21 April 2026
QVC UK logo

Reply from QVC UK

Hi Paula,

Thanks for your lovely review! We're thrilled to hear you're always pleased with your purchases. Your satisfaction means the world to us.

QVC Customer Care

Rated 5 out of 5 stars

All of my items came on time

All of my items came on time. I am very pleased with my items and will buy again.

21 April 2026
QVC UK logo

Reply from QVC UK

Hi Mary,

Thanks for sharing your positive experience! We're thrilled to hear that your items arrived on time and that you're pleased with them. We look forward to serving you again soon.

QVC Customer Care

Rated 5 out of 5 stars

Easy ordering

Easy ordering, and confirmation by email. Notification when order on its way

19 April 2026
QVC UK logo

Reply from QVC UK

Hi David,

Thanks for your review! We're thrilled to hear you found the ordering process easy and appreciated the notifications. We aim to make shopping with us as smooth as possible.

QVC Customer Care

Rated 5 out of 5 stars

Item as stated abd shown on tv

Item as stated abd shown on tv. Quick ordering system and great quick delivery..m
Been using for years and hopefully continue to do so payments option are fab...

20 April 2026
QVC UK logo

Reply from QVC UK

Hi Patricia,

Thanks for your wonderful review! We're thrilled to hear that you found the ordering system quick and the delivery speedy. It's great to know you've been enjoying our services for years and appreciate the Easy Pay option. We look forward to continuing to serve you!

QVC Customer Care

Rated 5 out of 5 stars

Great service

Great service

14 April 2026
QVC UK logo

Reply from QVC UK

Hi Charles,

Thanks for your review! We're thrilled to hear you enjoyed our service.

QVC Customer Care

Rated 5 out of 5 stars

Always excellent service

Always excellent service. Great value products with regular updates on dispatch and expected delivery dates and times.

14 April 2026
QVC UK logo

Reply from QVC UK

Hi Louise,

Thanks for your wonderful review! We're thrilled to hear you enjoy our service and find great value in our products. Keeping you updated on dispatch and delivery is important to us, and we're glad it's making a difference for you.

QVC Customer Care

Rated 5 out of 5 stars

Very good deliver man

Very good deliver man

20 April 2026
QVC UK logo

Reply from QVC UK

Hi Sumner,

Thanks for your review! We're glad to hear you had a great experience with the delivery.

QVC Customer Care

Rated 5 out of 5 stars

Pearl Necklace

Necklace lovely . Really impressed. Delivery ultra quick

19 April 2026
QVC UK logo

Reply from QVC UK

Hi SD,

Thanks for your lovely review! We're thrilled to hear you're impressed with the necklace and that the delivery was ultra quick.

QVC Customer Care

Rated 5 out of 5 stars

Great price

Great price, easy ordering and prompt delivery of a well packaged item.

14 April 2026
QVC UK logo

Reply from QVC UK

Hi Susan,

Thanks for your lovely review! We're thrilled to hear you enjoyed the great price, easy ordering, and prompt delivery. We hope you love your item!

QVC Customer Care

Rated 5 out of 5 stars

Prompt service.Disappointing fashion…

Prompt service.Disappointing fashion shows.

No Nina LEonard or Frank Usher.. All mainly overpriced items.
Can Get most items at the mall.

18 April 2026
QVC UK logo

Reply from QVC UK

Hi Evelyn,

Thanks for your feedback! We're glad to hear you received prompt service. We appreciate your thoughts on our fashion shows and the brands we feature. Your comments will be passed onto our products team. We strive to offer a variety of items and value your input on pricing and selection.

QVC Customer Care

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