Qustodio Reviews 508

It uses way too much of my child’s data

One star to go to match Bark, which allows parents to see the Whatsapp messages the kids type

Happy to reduce screen time and have social alerts if concerning messages are sent/received.

I downloaded this for my son and it's awful. It blocked everything, like going to Yahoo, then I tried to pause it. took it off to he could use it, and never could get to work again. Spoke to company, read everything and just awful software. Head for the hills do not use this.

Very helpful for parenting, and adaptable to different children and as they age and mature.

Do not use. It is fairly easy to work out ways around the restrictions. It is done in ways where the person monitoring wont be notified. We informed Qustodio and recieved a wishy washy reply.

This app was recommended by a parent friend to help monitor/limit screentime for our children. However, I found very simple functionality missing, especially for IOS phones. For example, you can't exclude certain apps from no time limits (such as Life 360 or Spotify), some apps can't be time bound at all. It is much more limiting than I thought. I am sure there are better apps out there but now I am committed for a year

I haven’t gotten a response back. I can’t monitor my child’s messages or calls after paying and setting it up the way they told me

Update- I have been able to speak to Qustodio since this review and some issues have been resolved. The app for the most part works well, but there are some holes in it, but I don't think any app is going to be 100%. Customer service was very nice but I wish there was a quicker response time and a chat feature. We are going to keep this app for now.

I have sent multiple emails and requested to talk to someone, but the earliest appointment is 7 days away so I'm still waiting. The app is not working - it is not enforcing time limits or blocking apps, or reporting to me even after I upgraded to the premium account. I'm so frustrated and I'm about to cancel
I'm hoping someone will get back to me and please have an easy fix why it's not working with my daughter's iPhone 17.

I configured the software as guided but it did not work. Additionally no phone support. Configuration should be simple. You open a website, and it is linked and the software should run in background. Name of the software should not appear. Just say home policy, contact your guardian. It is for children.

Expensive, and doesn’t work. Blocks websites (including school websites required by your children) even when you have switched it off, and has a complicated system of “routines” which alter the level of control but are horribly complex to implement, to the point where you find your kids aren’t allowed to use their phones on the bus but can probably access Japanese tentacle porn at 3am. I run a website for a living so can just about manage to make it work (though not without massive ballache). If you aren’t technically minded forget it.

Location is poor in our area

need a video to show advised steps
i don’t understand how there are blocks i haven’t put .
Does not log you out automatically so kids can just go and change settings

I purchased Qustodio because I have both Android and iOS devices at home and wanted a single cross-platform solution to manage everything from one platform. However, the product did not deliver on its advertised capabilities. On Android, child Gmail accounts automatically link to Google’s Family Link, which directly conflicts with Qustodio and makes the setup unstable and unreliable from the beginning.

The overall user experience felt frustrating. The VPN did not work, the certificate installation was confusing and ineffective, and core features such as calls and SMS monitoring could not be activated, even after carefully following all instructions. Monitoring conversations from apps like WhatsApp or similar was also not possible in practice.

I genuinely felt misled by the way the product is presented. Fortunately, I was able to request a refund within the 30-day period, and the process was handled correctly and professionally, which I sincerely appreciate.

Based on my experience, I cannot recommend the software, but I do acknowledge and value the quality of their customer support.

Fantastic and affordable way to help kids with responsible device usage.

Can’t get It to work. It crashes safari. Have sent 2 emails and no reply.

I like the fact I can turn on and off things on my kids phone without taking their phone away. And setting time limits as well.
Only thing I wish could happen, is with phone calls and texts if the name is in their phonebook, it would be nice to have that attached to the call or text instead of the #

When my kid used and Android it was poor, but ok. For example, on Android you can just run blocked application by clicking on its icon with high rate! But when we've got iPhone, it appearead that Qustodio doesn't work with iPhone as it should at all. A lot of applications can't be blocked! And even on Windows desktop there are ways to watch blocked sites. The problem that I've already paid for second year and when I've tried to get my money back, I was declined! This is buggy, not worknig propertly software and they don't want to return money for their poor service. Be aware!