Noah was very helpful, knowledgeable abd patient when i requested an insurance quote recently. We were on the cusp of maybe selling our campervan so wanted to delay renewal until the last minute. He... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After buying the policy online I needed to make adjustments by phone. The phone was answered within a couple of minutes by an actual UK based employee of the company who was polite and professional an... See more
Company replied
We needed to set up insurance cover for our campervan and were referred to Gallaghers by our previous insurers, LV. We spoke to Noah Gilligan who talked us through the quote and took time to make s... See more
Excellent service. Moving from LV as they no longer do Motorhome insurance and Gallagher’s were great, very competitive price and call backs came when they said they would. Thank you Noah for all yo... See more
Company details
Written by the company
Quoteline Direct is one of the UK's oldest and best-loved car insurance comparison sites with access to many of the country's leading low cost car insurance products. As well as providing cheap online car insurance quotes we also specialise in home ins...
Contact info
Bollington Insurance, Chester Road, Sale, M32 8AF, Stretford, United Kingdom
- 0161 874 7770
- customer.a@quotelinedirect.co.uk
- www.quotelinedirect.co.uk
4.5
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
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The staff member was professional and…
The staff member was professional and friendly. She helped me with any problems and was extremely supportive. I was very impressed.
21 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Well known Insurance Company have…
Well known Insurance Company have quoted considerably less than my previous insurer (8 years)
21 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Love the no fuss touch of a button…
Love the no fuss touch of a button renewal and not having to ring up in a queue!!
Best when you get rewarded by being cheaper next year 👍🏼
20 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
The best insurance company
The best insurance company. And it’s made so by the most helpful, polite people
17 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Very efficient run company
Very efficient run company, no hesitation in recommending.
13 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Jeorgia was so very helpful to me for I…
Jeorgia was so very helpful to me for I was quite distressed. I suffer from PTSD and she was amazing. Jeorgia has helped me to continue with my insurance policy and helped my MH today. Thank you.
20 November 2025
Unprompted review
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review for Jeorgia! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
constructive
18 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Well experienced staff.
Well experienced staff. Very quick to respond and resolve problems. I will give 100% . This is THE BEST COMPANY🙏🏼🙏🏼
27 October 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Seamless ..
19 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Easy simple friendly
19 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Gave me what I wanted to pay for…
Gave me what I wanted to pay for insurance on my car that was a good price .
19 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
this is my first time with this company…
this is my first time with this company very happy with the service, up to now no problems at all, would recommend.
17 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Very helpful very polite and good sense…
Very helpful very polite and good sense of humour
18 November 2025
Reply from Quoteline Direct
Good morning,
Thank you for taking the time to leave a 5* review! We appreciate your positive feedback and are so pleased that you were happy with the service provided by our team!
Please recommend QuotelineDirect your friends and family
Kind regards,
Olivia
Admin fees are 1/3 of the total
Insurance price reduced but the admin fees have gone up, so the premium has increased.
Perhaps reduce the admin fees for renewals or longer-term customers, as you are not rewarding loyalty?
11 November 2025
Reply from Quoteline Direct
Goof morning,
Thank you for taking the time to leave a review. We appreciate you feedback. Our set up/renewal fee has been increased to £65 as we now no longer charge cancellation fees or mid term adjustment fees on home and landlord policies.
We appreciate you choosing to continue your insurance with us
Kind regards
Olivia
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