Quooker Deutschland Reviews 982

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service by Quooker - friendly staff on the phone service and able to accomodate customer requests quickly. And a great product!

Rated 5 out of 5 stars

Refreshing, cool water at all times. - No lugging bottles back and forth. Boiling water has become an indispensable part of everyday doing. - No more kettles standing around... The only drawback is... See more

Company replied

Rated 5 out of 5 stars

Excellent product. The convenience of having instant boiling water has become an integral part of our kitchen. The best thing, however, is the great service: When the performance decreased, very fri... See more

Company replied

Rated 1 out of 5 stars

poor service, tap broke within 2 years, engineer came out mended it. It was expensive to repair and 6 months broken again. Called Quooker and could not get through to their customers services.

Company details

  1. Kitchen Supply Store

Written by the company

Der Wasserhahn, der alles kann -⠀ warmes, kaltes, 100 °C kochendes sowie gekühltes sprudelndes und stilles Wasser.


Contact info

4.2

Great

TrustScore 4 out of 5

982 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service by Quooker

Great service by Quooker - friendly staff on the phone service and able to accomodate customer requests quickly. And a great product!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy going

Easy going- every time hot, cold, and sparkling water available. The only uncomfortable thing are the carbon dioxide cartridge. We are forced to use the expansive one from quooker

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, combines different devices in one, works pretty well. We can recommend it and would buy it again.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

We have purchased the Quooker Cube and…

We have purchased the Quooker Cube and are very satisfied. Both the hot water and the cooled function work perfectly. Installation and commissioning went smoothly.

30 June 2025
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, thank you very much for the great feedback. We hope you continue to enjoy your Quooker! Best regards, the Quooker team

Rated 5 out of 5 stars

Very friendly service man

Very friendly service man, absolutely competent

22 May 2025
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, thank you very much for the great feedback. We hope you continue to enjoy your Quooker! Best regards, the Quooker team

Rated 5 out of 5 stars

CO2 supply line problem quickly solved

Problem very fast and efficiently solved. I had some problems with CO2 supply line, I called hotline, they sent me a new one for free in 2 Days. I didn’t know how to install, called hotline and they sent me an Instructionvideo in less than 30 seconds. With the video was the change of supply line super easy.

28 January 2025
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, thank you very much for your positive feedback. We hope you continue to enjoy your Quooker! Best regards, the Quooker team

Rated 5 out of 5 stars

Easy exchange of defect Combi

Easy, pragmatic and quick solution oriented approach - my big challenge was one for Quooker. That helped a lot & thanks a lot!

6 January 2025
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, thank you very much for your positive feedback! Kind regards, the Quooker team

Rated 5 out of 5 stars

service on leakage

perfec and competent service

25 November 2024
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, thank you very much for the great feedback. We hope you continue to enjoy your Quooker! Best regards, the Quooker team

Rated 5 out of 5 stars

Excellent product

Excellent product. The convenience of having instant boiling water has become an integral part of our kitchen.
The best thing, however, is the great service: When the performance decreased, very friendly advice was given on the phone, the spare parts were delivered promptly and free of charge - and that 7 years after installation!
We would buy the product again at any time.

25 November 2024
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, thank you very much for the great feedback. We hope you continue to enjoy your Quooker! Best regards, the Quooker team

Rated 5 out of 5 stars

Every Day in the Kitchen starts with the Quooker

Refreshing, cool water at all times. - No lugging bottles back and forth.
Boiling water has become an indispensable part of everyday doing. - No more kettles standing around...
The only drawback is the high price for the installation and the CO2 cylinders. - But even in the service case, help was provided competently and quickly on site.

13 August 2024
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, thank you very much for the great feedback on the product and our service. We hope you continue to enjoy your Quooker! Best regards, the Quooker team

Rated 5 out of 5 stars

Convenient and very safe to use

Perfect product, easy and safe to use and a pleasure to have boiling and cold water available at any time at relatively low energy cost.

20 May 2024
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, thank you very much for the great feedback. We hope you continue to enjoy your Quooker! Best regards, the Quooker team

Rated 5 out of 5 stars

Quooker Wasserhan

Der Quooker Wasserhahn hat unsere Küche wirklich revolutioniert! Die Kombination aus modernem Design und innovativer Funktionalität macht ihn zu einem absoluten Highlight. Die sofortige Warmwasserbereitstellung spart nicht nur Zeit, sondern auch Energie. Die Qualität des Wassers ist ausgezeichnet, und die einfache Bedienung macht das Kochen und Zubereiten von Getränken zum Kinderspiel. Wir sind rundum zufrieden und können den Quooker Wasserhahn uneingeschränkt empfehlen!

⭐️⭐️⭐️⭐️⭐️⭐️
The Quooker water tap has truly revolutionized our kitchen! The combination of modern design and innovative functionality makes it an absolute standout. The instant hot water feature not only saves time but also energy. The water quality is excellent, and the user-friendly operation makes cooking and preparing beverages a breeze. We are thoroughly satisfied and wholeheartedly recommend the Quooker water tap!

1 December 2023
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hallo, herzlichen Dank für Ihr begeistertes Feedback! Es erfüllt uns mit Freude zu hören, dass der Quooker Ihre Küche revolutioniert hat. Die positive Rückmeldung zu unserem Design und der innovativen Funktionalität wissen wir sehr zu schätzen. Wir wünschen Ihnen weiterhin viel Freude mit Ihrem Quooker-System und stehen Ihnen bei etwaigen Fragen oder Anliegen gerne zur Verfügung. Liebe Grüße, das Quooker-Team

Rated 4 out of 5 stars

Good product, but please improve service

It is a good product and works since we bought it without problem. Gas bottles are a bit expensive but ordering process and return of bottles works well. Service network should be larger as the videos do not show my model. Perhaps the kitchen company sold me an old one.

27 August 2023
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, glad you are satisfied with our product. All taps are included in our self-help tool. We have requested your contact details and will be happy to contact you to resolve the issue. Kind regards, the Quooker Team

Rated 5 out of 5 stars

Super Service!!!

6 June 2023
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hallo, vielen Dank für das Feedback! Liebe Grüße, das Quooker-Team

Rated 5 out of 5 stars

Quooker service and replacement parts

Quooker service and replacement parts, Andy was so helpful and explained everything to us.

He was thorough and took a genuine pride in his work, would absolutely recommend this guy.

18 October 2022
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hi Lou, we are glad to hear that you were pleased with the Quooker service. Just to let you know: You are currently on the Quooker Germany page. Our colleagues in the UK would certainly appreciate your feedback as well. Best regards from the Quooker Germany-team

Rated 5 out of 5 stars

Great product overall but water is too cold for winter.

Great product overall for instant hot water, sparkling water and cold filtered water for summer. However there is no way to turn off the cold still water during winters and it’s extremely cold to drink water like this when it’s -be degrees outside. This would be my only issue with this product else all is fantastic.

15 August 2022
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hello, thank you for taking the time to write a review. Your feedback is very helpful for us - we will forward it to the responsible colleagues. Kind regards, the Quooker Germany-team

Rated 5 out of 5 stars

Rhys Ivey was brilliant

Rhys Ivey was brilliant, on time, tidy, efficient problem solver. Excellent service. Thanks

22 July 2022
Unprompted review
Quooker Deutschland logo

Reply from Quooker Deutschland

Hi, we are glad to hear that you were pleased with the Quooker service. Just to let you know: You are currently on the Quooker Germany page. Our colleagues in the UK would certainly appreciate your feedback as well. Best regards from the Quooker Germany-team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look