Great service by Quooker - friendly staff on the phone service and able to accomodate customer requests quickly. And a great product!
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Refreshing, cool water at all times. - No lugging bottles back and forth. Boiling water has become an indispensable part of everyday doing. - No more kettles standing around... The only drawback is... See more
Company replied
Excellent product. The convenience of having instant boiling water has become an integral part of our kitchen. The best thing, however, is the great service: When the performance decreased, very fri... See more
Company replied
poor service, tap broke within 2 years, engineer came out mended it. It was expensive to repair and 6 months broken again. Called Quooker and could not get through to their customers services.
Company details
Written by the company
Der Wasserhahn, der alles kann -⠀ warmes, kaltes, 100 °C kochendes sowie gekühltes sprudelndes und stilles Wasser.
Contact info
Myllendonker Str. 1, 41352, Korschenbroich, Germany
- +49 (0) 2161 6210800
- info@quooker.de
- www.quooker.de
Replied to 38% of negative reviews
Typically replies within 2 weeks
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Great service by Quooker
Great service by Quooker - friendly staff on the phone service and able to accomodate customer requests quickly. And a great product!
Easy going
Easy going- every time hot, cold, and sparkling water available. The only uncomfortable thing are the carbon dioxide cartridge. We are forced to use the expansive one from quooker
Great product
Great product, combines different devices in one, works pretty well. We can recommend it and would buy it again.
We have purchased the Quooker Cube and…
We have purchased the Quooker Cube and are very satisfied. Both the hot water and the cooled function work perfectly. Installation and commissioning went smoothly.

Reply from Quooker Deutschland
Very friendly service man
Very friendly service man, absolutely competent

Reply from Quooker Deutschland
CO2 supply line problem quickly solved
Problem very fast and efficiently solved. I had some problems with CO2 supply line, I called hotline, they sent me a new one for free in 2 Days. I didn’t know how to install, called hotline and they sent me an Instructionvideo in less than 30 seconds. With the video was the change of supply line super easy.

Reply from Quooker Deutschland
Easy exchange of defect Combi
Easy, pragmatic and quick solution oriented approach - my big challenge was one for Quooker. That helped a lot & thanks a lot!

Reply from Quooker Deutschland

Reply from Quooker Deutschland
Excellent product
Excellent product. The convenience of having instant boiling water has become an integral part of our kitchen.
The best thing, however, is the great service: When the performance decreased, very friendly advice was given on the phone, the spare parts were delivered promptly and free of charge - and that 7 years after installation!
We would buy the product again at any time.

Reply from Quooker Deutschland
Every Day in the Kitchen starts with the Quooker
Refreshing, cool water at all times. - No lugging bottles back and forth.
Boiling water has become an indispensable part of everyday doing. - No more kettles standing around...
The only drawback is the high price for the installation and the CO2 cylinders. - But even in the service case, help was provided competently and quickly on site.

Reply from Quooker Deutschland
Convenient and very safe to use
Perfect product, easy and safe to use and a pleasure to have boiling and cold water available at any time at relatively low energy cost.

Reply from Quooker Deutschland
Very helpful and very nice and polite…
Very helpful and very nice and polite service

Reply from Quooker Deutschland
Quooker Wasserhan
Der Quooker Wasserhahn hat unsere Küche wirklich revolutioniert! Die Kombination aus modernem Design und innovativer Funktionalität macht ihn zu einem absoluten Highlight. Die sofortige Warmwasserbereitstellung spart nicht nur Zeit, sondern auch Energie. Die Qualität des Wassers ist ausgezeichnet, und die einfache Bedienung macht das Kochen und Zubereiten von Getränken zum Kinderspiel. Wir sind rundum zufrieden und können den Quooker Wasserhahn uneingeschränkt empfehlen!
⭐️⭐️⭐️⭐️⭐️⭐️
The Quooker water tap has truly revolutionized our kitchen! The combination of modern design and innovative functionality makes it an absolute standout. The instant hot water feature not only saves time but also energy. The water quality is excellent, and the user-friendly operation makes cooking and preparing beverages a breeze. We are thoroughly satisfied and wholeheartedly recommend the Quooker water tap!

Reply from Quooker Deutschland
Good product, but please improve service
It is a good product and works since we bought it without problem. Gas bottles are a bit expensive but ordering process and return of bottles works well. Service network should be larger as the videos do not show my model. Perhaps the kitchen company sold me an old one.

Reply from Quooker Deutschland
excellent knowledge and customer service
Sean was very proficient, efficient and quick. He knew his stuff! He was very friendly and extremely helpful, explaining what needed to be done and any problems he came across.
Quooker service and replacement parts
Quooker service and replacement parts, Andy was so helpful and explained everything to us.
He was thorough and took a genuine pride in his work, would absolutely recommend this guy.

Reply from Quooker Deutschland
Great product overall but water is too cold for winter.
Great product overall for instant hot water, sparkling water and cold filtered water for summer. However there is no way to turn off the cold still water during winters and it’s extremely cold to drink water like this when it’s -be degrees outside. This would be my only issue with this product else all is fantastic.

Reply from Quooker Deutschland
Rhys Ivey was brilliant
Rhys Ivey was brilliant, on time, tidy, efficient problem solver. Excellent service. Thanks

Reply from Quooker Deutschland
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