Quinnstheprinters Reviews 

265
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Since Eoghan has been our rep, he's gone above and beyond keeping us informed on job statuses, sharing his knowledge and opinions on types of finishes etc and always updated if there will be a delay... See more

Rated 5 out of 5 stars

I have been using Quinns for numerous projects over the last number of months. Our business requires very high volumes of booklets, flyers and posters. The quality of final product and turnaround serv... See more

Rated 1 out of 5 stars

After recently leaving Quinns for constant late orders, I was getting numerous calls and emails asking me to use their services again. I was told that all problems had been resolved. They state 96%... See more

Rated 5 out of 5 stars

Tharon Pillay is a great ambassador for Quinns The Printers. He has been prompt in his responses and always helpful on the phone. The company themselves were competitive on costs and offered a good d... See more

Company details

  1. Commercial Printer

Written by the company

Pride ourselves in being the best trade printers in the UK & Ireland. Focusing on Outstanding Turnaround Times, Excellent Full Colour Printing, High Quality Print Finishing and Industry Competitive Pricing.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

265 reviews

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No recent history of asking for reviews

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4.3

All reviews

(265)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

High-Quality Printing at Great Prices

I'm thoroughly impressed with the print quality at Quinnstheprinters. The colours are vivid, and the finishing is flawless. Plus, their prices are some of the best in the industry. I'll definitely be using their services again!

8 October 2024
Rated 5 out of 5 stars

Excellent Service & Fast Turnaround

I've been using Quinnstheprinters for all my trade printing needs, and they never disappoint! The turnaround times are incredibly fast, and the quality of the prints is always top-notch. Highly recommend them for anyone looking for reliable printers in the UK!

9 October 2024
Rated 1 out of 5 stars

Awful service. Avoid

Major drop in service from this company. I've have used Quinns for a number of years but in recent months the company has moved to a structure where they don't actually print anything themselves. Now almost every job ordered is late (often by weeks). The final straw came when I got some reports printed and was informed after several weeks that the job had no chance of making it even close to the deadline. The job was cancelled by Quinns but no refund was issued. Currently with the bank as a fraudulent transaction.

6 September 2024
Unprompted review
Rated 1 out of 5 stars

close this printer

they actually closed the Belfast factory and now using different printers, that's why you won't get your jobs on time!

30 September 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would.
Disastrous company, gave a delivery date, the items didn't arrive, they kept saying it was a transit issue. They arrived 10 days late - once received we were told they had only been booked for collection with the company 3 days previous. I have sent numerous emails since, I keep getting told I will get a response that day. Still nothing! DO NOT USE THIS COMPANY. Customer service is appalling, they haven't a clue how to run a company.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Ordered Brochures for an event and…

Ordered Brochures for an event and explained this to them when ordering.
They managed to have the items late missed the event. Took them 5 weeks to deliver and ignored every call and email.
Plenty of excuses and different excuse each time. Also ordered 2 pop up stands for them and also late. I would not normally leave a review .But to warm people to avoid.

13 September 2024
Unprompted review
Rated 3 out of 5 stars

No posters and no money

Rang them twice over my non-delivery. They said they would look into it. I have not heard back from anyone. Used the online chat and had no response. Emailed and been ignored. I paid up front through the website and have nothing to show for it. Just a bunch of online crooks stealing their customer's money. What more is there to say?

No doubt they will ask for my order details here. Just so it looks like they are concerned. Then just ignore me again.

UPDATE: I have now received my order and have been communicating with Bryan the production director. He was gracious and accepted full responsibility for the delay with my order. I will now continue to use Quinns going forward so long as the service doesn't fail to deliver again.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Headache Headache Headache!!!

Iv used quinns on and off for a few years, mostly off and to be honest this time I wont be back. I understand issues and mistakes happen but 90% of the time theres an issue or mistake with these guys. AVOID!!

23 July 2024
Unprompted review
Rated 1 out of 5 stars

After recently leaving Quinns for…

After recently leaving Quinns for constant late orders, I was getting numerous calls and emails asking me to use their services again. I was told that all problems had been resolved. They state 96% on time delivery, it's a lie.

I put 4 jobs onwith them, all 4 were atleast a week late each. Can't be trusted anymore, not reliable for print resellers.

12 July 2024
Unprompted review
Rated 1 out of 5 stars

Don't work. Don't get a headache

If you have business, don't go to them.
It will definitely be delayed!
They said the delivery was late we have to cancel your job and we will refund the money back. But they did not refund. Every time I call they say they will do it next week and they are lying. A total of 5 months have passed and the money has not been returned.
I have never seen such a fraudulent company and its employees. don't work. Don't get a headache.

4 July 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid.

Scammers. They'll request more money, miss every deadline and lie.

Don't waste your time.

17 June 2024
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi James

I am sorry you have had a bad experience.

Can you please email me your contact details to caroline@quinnstheprinters.com and I will phone you to discuss?

Regards,
Caroline

Rated 5 out of 5 stars

Great Service!

We have used Quins for printing our business cards on many occasions. The service is quick and professional.
Will continue to use them in the future

8 May 2024
Unprompted review
Rated 1 out of 5 stars

A compleate shambles

A complete shambles , not used this company for a while and was not aware that they have closed the factory and are now nothing more than print brokers .

Got an E-mail the day the job was due telling me that their supplier had raised the price and they wanted us to pay the extra £400 on top of the price advertised on their website to have the job printed and delivered late !!

2 May 2024
Unprompted review
Rated 1 out of 5 stars

My jobs are nearly three weeks late

My jobs are nearly three weeks late. Yes we can’t do anything but move your jobs somewhere else. Let their business shrink then they will provide good service

1 May 2024
Unprompted review
Quinnstheprinters logo

Reply from Quinnstheprinters

Hi Alex

I am very sorry that you were caught up in the recent backlog. Can I ask for your job number?

Are you free this afternoon for a chat?

Regards,
Caroline, Customer Services Manager

Rated 5 out of 5 stars

Happy Happy Customer

Been using Quinn’s for over 18 years now and found the service excellent. I spend quite a lot of money per month with Quinn’s so I expect a service that supports my business! Orders this year hadn’t been going to turnaround, the team had been upfront open and honest about the root cause of the issues. This month I placed a substantial amount of orders with Quinn’s and every order arrived on time including 2 very large time critical Royal Mail deadline jobs (60% of my orders have been early).delighted Quinns service has returned and their upgrades are now complete

28 April 2024
Unprompted review
Rated 5 out of 5 stars

Leaflets & Business Cards

Ordered both leaflets and a couple of sets of business cards through Antony. The guys helped with the artwork. Seamless service, delivered on time. No problem recommending

24 April 2024
Unprompted review
Rated 5 out of 5 stars

So I don't usually write reviews

So I don't usually write reviews, but I thought it would be worth putting my recent experiences with Quinns as a long time customer. I had quite a few disrupted jobs over the last few months, but this last month I have to say Quinns have really turned it around I couldn't quite believe it. Jobs have been coming early or on time so they seem to be living up to their promise of ''96% on time shipment''.

A special mention for Anthony who has been great this whole time!

Keep it up Quinns!

26 April 2024
Unprompted review

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