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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products available, noting the ease of finding what they need and the competitive pricing. Many appreciate the user-friendly website, which makes online shopping, ordering, and payment processes quick and straightforward. The company's reward program and frequent savings offers are also highlighted as significant benefits. However, some customers experienced issues with order processing, including damaged items, unexplained cancellations, or unexpected changes in delivery services. A few people also mentioned that while the website is generally easy to use, certain aspects like scrolling to enter information or sorting options could be improved.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the wide variety of products... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering, highlighting the... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of navigation and the ability to... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of use and navigation.... See more

Price

People report positive experiences with price, often highlighting great deals, competitive pricing, and lower... See more

Based on these reviews

Rated 5 out of 5 stars

Getting office replacements tools & finding small treasures in the reward section. Always fun to look at things for the office, office staff, or even for yourself. Did I mention free shipping - ask... See more

Company replied

Rated 5 out of 5 stars

Super easy ordering; fast delivery. Website is also excellent as there are many selections in each category and price points are highly competitive! I’m a new customer and I’m very happy with Quill!

Company replied

Rated 5 out of 5 stars

Shopping online with Quill is quick, easy and informative about availability of products. This company makes it easy for me to provide our offices and breakroom with supplies that are needed in a spee... See more

Company replied

Rated 5 out of 5 stars

I am a customer for many years. I can say Quills is my favorite supply company. Customer Service always resolve the issues. Never had any issues in reference to my order. Keep up the great work!!!... See more

Company replied


Company details

  1. Office Supplies Store

Written by the company

We admit it, we’re your biggest fans. At Quill, we are mindful of your unique office supply and business needs, and we deliver with confidence and expertise. From instant savings and rewards on every order to that sweet new pen feeling, we love helping your business win.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

false advertising

I gave my email and phone number promised 10$ off - coupon code sent to my email was QA2DLR66 - wouldn't apply the code and then said the code was already redeemed.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

quill best pricing

Customer service "top notch" so glad to speak with someone in the United States. Also very helpful and friendly. Also online ordering very easy

16 April 2026
Unprompted review
Quill.com logo

Reply from Quill.com

We’re always happy to provide a human touch.

Rated 5 out of 5 stars

One Stop Shop For a Business

Website is easy to navigate and checkout process was simple. Quill has a large variety of products to fulfill all business needs.

14 April 2026
Unprompted review
Quill.com logo

Reply from Quill.com

We’re happy to know that you had such a positive experience.

Rated 5 out of 5 stars

purchases and customer care

any purchases arrive hassle free and staff are pleasant in providing assistance with anything

15 April 2026
Unprompted review
Quill.com logo

Reply from Quill.com

Thank you for your kind words. Providing smooth deliveries and pleasant, helpful service is always our goal!

Rated 5 out of 5 stars

Best prices available now.

Great price for two favorite brands. Including prompt next day free shipping.

14 April 2026
Unprompted review
Quill.com logo

Reply from Quill.com

So happy to hear that! Great prices on your favorite brands are always a win. Thanks for sharing.

Rated 5 out of 5 stars

Rewards were easy

Rewards were easy, sort by your lowest, since a small order, and there they were, easy to find and gave info. if a few more dollars spent would give a better reward.

15 April 2026
Unprompted review
Quill.com logo

Reply from Quill.com

It's great to hear that you found the Rewards program easy to use. Thank you for reaching out.

Rated 5 out of 5 stars

All the deals they offer every day

All the deals they offer every day are better than other places, and the rewards are awesome!

15 April 2026
Unprompted review
Quill.com logo

Reply from Quill.com

We appreciate you taking the time to share this. Bringing value through daily deals and rewards is something we truly care about.

Rated 5 out of 5 stars

Easy to find

Everything was easy to find

15 April 2026
Unprompted review
Quill.com logo

Reply from Quill.com

Thank you for reaching out. We’re glad our site made it easy to find what you needed.

Rated 5 out of 5 stars

Very Poor Delivery

My ordering experience and use of coupons has been great! Recent delivery has been very POOR!! They tried to deliver several times in the evening. I would think after not being able to deliver the first time in the evening, they would change to morning. The church office to open until 2:30 p.m. during the week.

15 April 2026
Unprompted review
Quill.com logo

Reply from Quill.com

I'm sorry to hear that the receipt of your items wasn't a smooth experience. I will be reaching out to you for details so I can help make it right.

Rated 5 out of 5 stars

Quick and Easy

The ease of finding what you want and a easy check out! Less time spent out of my busy day.

15 April 2026
Unprompted review
Quill.com logo

Reply from Quill.com

We love making shopping easy and convenient for all our customers. Always happy to hear from a satisfied customer!

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