Quickline Broadband UK Reviews 

Engineer - Harrison S. Very professional, clean and considerate. Explaind the process and gave great instructions. Harrison S is a great comms engineer - thankyou

Harrison S was the installer at our home, he treated it with respect and was very helpful ensuring we had good coverage all over the house as it's an older house with thicker walls. He had a great positive attitude and a credit to the company.

We were booked in for our install today. Unfortunately where we wanted the router was surrounded by walls with hidden cables preventing us from being able to have it where we wanted. Fortunately Owen B worked with us and to be honest put it in a better place anyway. Very neat and everything hidden away. Finally no complaints of Lag from the boys whilst playing FIFA.

The installation was quick and the workmen were professional and friendly, answering any questions I had with clear explanations that made sense.
They even shifted my grandfather clock back into place when they had done.

Our technician Owen was very helpful,kept us informed on what he was doing and how everything would work. Excellent thank you.

Engineer Karl h went above and beyond to fit the broadband . Checking it was actually where we requested and making sure all was working as expected before leaving the premises x explained well all we needed to know

The installer, Kieran, was polite, courteous, did a neat job and explained everything

Nothing wrong with installation and service. However one of the appealing bits was the advert that they would pay your cancellation fees. This does not work in practice. There is a 30 day limit to submitting your cancellation docs, however BT has a 30 day notice, and then takes weeks to issue a final bill so in practice its not possible to get info submitted in time. Also used a referral code and it says they will send you a £100 voucher after 21 days. Its been 2 months and still nothing. Apparently there is a referral dashboard somewhere but am yet to find it as am unable to log into website. good broadband service but frustrating support and information, waited ages on the phone

Very fast and helpful installation service. The engineer was very polite and helpful (Dave B).
The b/band speed is good and the price is even better.

From Sales (Eric L) to Install (Louise B) the process moving from my previous provider has been seemless and very easy. Eric to my fortune called round and we got the new contract setup quickly and it immediately notified my previous provider without the hassle of me contacting them, the date was arranged and adhered. When Louise called in to install she listened to where I wanted the equipment and installed it exactly how I wanted. The internet connection worked immediately at the speed advertised. Will recommend to others. Thanks Quickline team!

Professional, friendly service. Definitely recommended.

thomas turnbull was my engineer and he was amazing set up and ready to go in no time, fantastic service

Excellent service by kieran .s

Brilliant service by kieran. S

The guys turned up on time Joe Jones and Kyle Twell, very polite lads explained what they were going to do asked if I was happy with there suggested instal position or would I like it different. Excellent Service fitted cleand up and gone in minutes.

Great communication from phoning to order to installation.
Dan D installed and was informative and helpful. I explained the bad experience I’d had with sky and he certainly made me feel like I’d made the right choice

Tom
Really was polite and tidy. He was very informative, and helped in setting up all of our devices.
First Class

Good communication, Matt F the engineer was very neat and thorough, great service

Owen B did a fantastic install , very helpful , highly recommended

Nathan the Quickline installer was very efficient and polite throughout the installation process. I would highly recommend him for his high level customer service and installation skills. The Quickline cable broadband is quick and stable.