www.qualityassuredcars.co.uk Reviews 

Scamming dealership. We purchased a car from Harvey online, had it delivered 300miles away and before the purchase we asked if there is anything we need to know about the car or is wrong with it. We were told no issues whatsoever and that it's in great condition. When the car got delivered, we realised a lot of damage to the car, which was not disclosed or shown at any point... took it to our local mechanic who confirmed, the car has been poorly repaired and had issues in the past. The infotainment system was not working either, so we went to a volkswagen dealership who confirmed that the car has been in an accident, and the frame is bent at the back of the car. We contacted Harvey, but he simply was not interested in fixing the issues and simply said the car is in good condition for it's age... We then decided to return the car for a full refund, but Harvey didn't even want to cover the delivery for the car, despite us catching him trying to scam us. On top of that he was trying to charge us for the miles we used on the car... (When we took it to the local garage to have it checked etc.) We will now be taking Harvey to court. STAY AWAY AT ANY COST

Quality assured cars are really good mum bought a car from them and something went wrong rang them and they was straight on it sorting it and keeping in touch with us with up dates and stuff will deffo recommend to any body to use them so thank u

I can highly recommend using QA cars. Great information and really good customer service. I am totally pleased with my car buy and cannot fault my experience.

Harley is dedicated to providing all his customers with a professional, honest and courteous approach. Focussed on delivering a first class experience in both sales and aftersales, Harley is an individual who will always endeavour to look after his customers. I thoroughly recommend a visit to his premises.

I recently purchased a 2019 Honda Civic from Quality Assured Cars and had a great overall experience. The transaction was fast, smooth, and hassle-free. The team made the entire process easy from start to finish, and I really appreciated their efficiency and professionalism.

If you're looking for a straightforward and reliable car buying experience, I’d definitely recommend checking them out.

I can highly recommend Quality Assured cars, brilliant communications, very patient and nothing seemed to be too much trouble for them.
They were very knowledgeable and there was no pushiness.
Will definitely be recommending to family and friends.

I bought a car from Quality Assured cars. The car was in good condition and at a good price.The customer service from Harley was really good from day 1 and always answered the phone and emails, even phoning me back if he missed my call. Unfortunately the car had a fault a couple of days after buying it, but Harley was great in dealing with this very promptly and issued me with a full refund.

Excellent customer service and
Attention to detail .

Great car exactly as described, I thought it was worthy of leaving a great review so this is it. the whole process for us was smooth and easy.

My husband and I along with my family and friends has dealt with Quality Assured Cars for about 8 years.

And we are more than happy with our purchases along with the customer service they uphold.

Their cars are much cheaper which is always an added bonus!

I have just part exchanged my car which I bought from Quality Assured Cars back in April to a Toyota CHR which I am very pleased with.

We have always found the staff to be friendly and very accommodating with the height of professionalism.

So, with reference to the review from DEBORAH, I feel this is a defamation of character!
Along with the other complaint she has made to another company and has probably gained from it.

There is always 2 stories in a dispute;

I URGE YOU TO HAVE YOUR OWN EXPERIENCE!

In my opinion, people who write a bad review are exploiting the smaller companies for financial gain…
it’s shameful.

Give the smaller companies a break before they are all gone!

I bought a car from Quality Assured Cars, I couldn’t be happier with the service received or the car. When I collected it, the car was in immaculate condition. I would highly recommend buying a car from Quality Assured Cars.

So pleased with my new car
I’ve held off writing a review on my car purchase experience just to make sure everything was going to be ok and after 2 months it’s way more than ok it’s been awesome and I’m loving it, I’m so pleased that my new car has been totally superb, The guys at quality assured cars were very fair with my part exchange price and also helped me with some good advice on what warranty to have, I will definitely be recommending them 110% thanks guys see you when it’s time to change the wife’s car
Steve

The car had a major leak, they sorted it before I bought it. The cars shouldn't be sold filthy, I'll be cleaning it anyway and I'll do it properly. Not even been six months and the car is that broken, the car is a write off. I spent all my savings on it, the only choice is to buy a new engine. Having spent a massive amount on the vehicle, I expected it to be a suitably maintained and serviced etc, I didn't expect to have to spend a fortune on extending the 'two' warranty. No warranty, no money, no car, now no income. Thanks for nothing.

AVOID! My 18 year old daughter bought a car from them 2 months ago and has had nothing but problems with it. On the way home from buying it the wing mirror fell off and was lost. When we tried to speak to them about it they would generally dodge messages and calls about the problem. In the end she bought a new mirror after they told her they would pay for it but a month later they haven't even responded to being sent the invoice, which they requested. They offered to spray it but sent my daughter twice to a garage 30 miles away and each time they weren't expecting her so couldn't do it. Now she is having more problems with the car, engine management lights on and it needs a new fuel throttle body, spark plugs and ignition coil. The warranty wouldn't cover the cost and on closer inspection is pretty worthless (has cover for a carburettor but cars don't generally have them anymore and the fuel throttle body is the equivalent but not covered). Spoke to Harley and he refused to do anything and was pretty rude despite having messed us around over the wing mirror and us only having bought the car in good faith 2 months ago. He said my daughter was offered an extended warrantee (she says she wasn't) and that there was nothing he could do. All in all I've never had such bad after-care when buying a car so I'd steer well clear.

Quality Assured Cars is anything BUT quality, I find them poor customer service and dishonest. I bought the Merc C220d from them. Initial part exchange price agreed was reduce to half after I made down payment for Merc. So, I decided to sell my old car elsewhere to get better price and had no option to get Merc delivered to me in MK. Sales person delivered car 5.30 pm 28 Feb 2022.
Lot of surprises came to me as follows which were not mentioned in advert.
1. Reverse camera not working
2. No Parking assists
3. ECO start and stop, does not work
4. Mirrors don't fold on lock
5. Front headlamp is showing water condensation inside it
6. Advert said full dealer service history but that was not the case on documented history provided at delivery of car
7. Seat belt was showing a lot of fungi
8. Scratches on side wings and car body covered with heavy car wax which came off after 1st wash
9. 3 months warranty policy was misleading, it was not mention in advert that I have to bring car to Bristol. That is not convenient. 3 months warranty was only to be dealt with a specific garage in Bristol which had very bad reviews, turns out this was their sister company
10. Engine light keeps coming on, my basic code reader mobile app is showing code P2201 NOx Sensor Circuit Range/Performance Bank 1.
11. No dispute resolution service, they are not even register with, The Motor Ombudsman Limited (TMO)
12. The single-car key was not mentioned in the advert and neither it was in any phone call or email conversation, it was mentioned at the time of delivery which is too late as a point on the contract was a lot earlier and second spare key can only be arranged from Merc dealer that cost extra £450.
Over all considering all above issues car price should have been at least 5k less. They did everything to go pass 30 days distance selling period and 3-month warranty time to avoid any after sale issues.
I suggest avoid these scammers and buy car from a good dealer. I filed complaint with FCA and TMO but no luck so far, these kinds of sellers know this hence scam people.