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Qogita Reviews 

629
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers had a great experience with this company. Many consumers highlight that the platform provides a wide variety of products with very competitive pricing and clear details. Customers frequently point out that the ordering process is extremely straightforward, while shipments usually arrive quickly and well-packaged. Reviewers also praise the support staff for being professional, responsive, and quick to resolve any questions or issues. However, some reviewers were not happy with occasional delivery delays that caused significant setbacks for their business operations. A few other people also felt that receiving damaged items, expired goods, or missing products negatively affected their satisfaction.

What people talk about most

Product

Consumers find product experiences to be highly mixed and unpredictable. Many reviewers report receiving... See more

Order

Users describe ambiguous interactions with order, with experiences varying widely among reviewers. While many... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While many consumers praise the very fast delivery... See more

Customer service

People report ambiguous experiences with customer_service. While some reviewers praise the support team for... See more

Service

Customers consistently note ambiguous experiences with service. Reviewers frequently report frustration with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm not giving it 5 stars simply because I'd like to be able to save sellers as favorites, as it would make it easier to place orders and repeat business with trusted sellers. But overall, it's ver... See more

Rated 5 out of 5 stars

Ive been purchasing stock from the qogita marketplace for nearly two years now. In the early days, they took on a lot of feedback to make it easier for UK sellers to purchase through them. The main on... See more

Rated 5 out of 5 stars

Really impressed, great service, amazing product range with great prices & easy ability to scale from small order to big wholesale volume. Was fortunate to be able to visit Qogita HQ the changes... See more

Company replied

Rated 5 out of 5 stars

Qogita has been a game changer. It has been so much easier for us to grow our business using Qogita. They have made it really easy to purchase well known brands without the worry of authenticity... See more


Company details

  1. Wholesaler

Written by the company

Qogita is Europe’s largest B2B wholesale platform; allowing retailers to buy from a vast network of brands and trusted wholesalers. We cater to a large range of organizations, from small retailers to large brands. With Qogita, you can generate higher margins and greater turnover whilst reducing labor cost by using our technology infrastructure. We're a technology company that simplifies business-to-business trade.

Written by the company

500+ suppliers in one catalog
A one-of-a-kind platform where wholesalers put their offers together in one place. No more rejection from wholesalers! Access over 500 vetted wholesalers across Europe; you're pre-approved to buy from our entire network. Enjoy wholesale pricing without the upfront investments. No subscriptions or signup fees.

Authenticity guarantee

Authenticity guaranteed with a money-back promise on counterfeit or decoded goods.

We only offer authentic, EU clean goods. We guarantee the originality of all products sold via Qogita and have strict buyer protection and support mechanisms in place so you can purchase with confidence.

Contact info

Promotion box for Qogita

100% Authentic Products

Qogita only offers authentic, EU clean goods.

3.8

Great

TrustScore 4 out of 5

629 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(629)

210 reviews in the last 12 months

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Rated 1 out of 5 stars

BE careful NOT FBA APPROVED!!

They will sell it as if they can provide all the documents required to ungate any product on Amazon. The reality is that they are not recognised as a genuine wholesaler by Amazon and also their supplier is not recognised. After months of asking Amazon, the seller support clearly stated that they do not accept documents from Qogita or their supplier. All you would get from them is the same AI-generated reply, apologising that they cannot provide any more documents. Also, they are expensive compared to other sellers out there.

4 August 2025
Unprompted review
Qogita logo

Reply from Qogita

I'm truly sorry to hear about your experience Sheela.

I want to be clear, this is an Amazon problem. We never claim to be FBA approved.

We purely state that if you follow our guidelines and are smart with your procurement, you are very unlikely to have problems.

The brands you tried to sell - although you purchased them from an offiicial distributor - are highly restricted for new sellers.

This means Amazon is always going to be difficult with allowing you to sell them.

If you join our community (https://discord.com/invite/q5NVY4T3Z7) or our partner seller communities (https://discord.com/invite/vFtZRaHW5H), you will find lots of advice on good strategies to get started.

Also review our guide on getting ungated: https://help.qogita.com/selling-items-purchased-via-qogita-on-3rd-party-marketplaces

The good news however, is because all the products are authentic, and you have the documentation to show it, you can sell them through alternate channels like ebay and recoup your order value.
- Charlie

Rated 5 out of 5 stars

Best Wholesalers in Europe

Our experience with Qogita has been exceptional. Very good prices for health and beauty products which are hard to beat across the market. Delivery is always early and any issues we have are dealt with swiftly by the team at Qogita, very glad to have found Qogita and we will continue to use them for a long time.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

A Fantastic Company and i feel very…

A Fantastic Company and i feel very lucky that i discovered them,, and even more lucky for trusting to buy from them,, fantastic Quality and the prices are fair, and as my business grows i plan to keep buying more from them.

Top Class,

21 July 2025
Rated 1 out of 5 stars

Absolutely joke of a company...

Absolutely joke of a company...
Been 2 months waiting for a order and all they can say is next week next week.
Been asking for my money back and they finally come up with rubbish saying that they have shipped out and are waiting for reroute before they can send my money back even though no shipment has been sent to begin with.

15 July 2025
Unprompted review
Qogita logo

Reply from Qogita

Hi,
Thank you for your feedback, we completely understand your frustration and truly regret the inconvenience this delay has caused.
Your order was unfortunately part of a batch affected by ongoing issues with our previous courier partner. We’re no longer working with them, and all shipments are now being handled appropriately to ensure smoother delivery moving forward.
In your case, the parcel is currently being rerouted. Once the reroute is confirmed, we can guarantee the approval of your claim and provide a fair resolution. Rest assured the issue will be resolved, and apologies once again.
We appreciate your patience and are actively working to bring this to a close as soon as possible.

Regards,
Fiona

Rated 5 out of 5 stars

Great service

Great service will definitely be placing more orders. Massive range of products, They arrived in around 2 weeks so not the fastest delivery, but as long as you know you’ll have a short wait then it’s great.

17 July 2025
Rated 1 out of 5 stars

I purchased two products from Qogita

I purchased two products from Qogita, and the experience was extremely disappointing. Let me make this very clear: the photos on the site showed a pack of 3 for the first product and a pack of 4 for the second.

The title didn’t mention anywhere that it was “pack of 1” or “single unit”, so I naturally assumed I would receive what was shown in the images. Especially since Qogita also has a separate listing clearly labeled “pack of 1” for the same product, which makes it completely confusing and misleading to have two almost identical listings with different images.

When I received only 1 unit of each product, I asked to return the order — but they refused the return, claiming it was my fault for misunderstanding. They later changed the photos and description on the listing, but I have screenshots proving exactly how it was at the time I ordered.

Despite this clear evidence, Qogita continues to refuse the return and takes no responsibility whatsoever.

It was an unpleasant and misleading experience — I strongly recommend everyone to be extremely careful, take screenshots, and avoid falling for such practices.

And I also received different GTINs for both products, anyway I requested the account to be deleted, this is the 2nd problem with them that I haven't found a solution to and I've lost a lot of money

16 July 2025
Unprompted review
Qogita logo

Reply from Qogita

Hello Ioan,

Thank you for your feedback.

At Qogita, we strive for transparency and accuracy in our product listings. Our product pages state that pictures are for illustrative purposes only, and we advise customers to always rely on the GTIN when making purchasing decisions. We also recommend verifying the GTIN with an external tool to ensure the product matches your expectations.

Whenever we receive reports of potential confusion, such as yours, we take them seriously and promptly update our listings to ensure clarity for all buyers. We value and act on constructive feedback, which has led to ongoing improvements.

Please note that we do not have multiple listings with identical GTINs. Each product variant is listed separately, and any similar listings represent different sizes or configurations, each with its own unique identifier.

We are unable to accept returns based on misunderstandings about multipacks if the GTIN matches the product received. However, if you received products with GTINs that do not match the listing on our platform, we absolutely want to resolve this. In such cases, please contact us at claims@qogita.com so our team can investigate and assist you further.

We regret that your experience did not meet your expectations. If you wish to delete your account or proceed with opening a claim, please reach out, and we will ensure your request is handled shortly. Thank you again for your feedback and for giving us the opportunity to improve.

Kind regards,
Zuza

Rated 1 out of 5 stars

This company is a joke… please don’t…

This company is a joke… please don’t waste your time and money on Qogita like I did. Placed order of 6K on 14th May and till this day 11/7/2025 I am still waiting. Promises, promises, courier issue, we have changed delivery company and all I got was next week, next week.
If you have a problem, you just can’t speak with anyone apart from a bot and when you eventually get through you get the usual Bull****. You get ignored all the time with no reply. BUYERS BEWARE!!

14 May 2025
Unprompted review
Rated 1 out of 5 stars

They had contacted us numerous times to…

They had contacted us numerous times to get in their platform as sellers. We were cautious at the beginning because everything presented to us were so good to be true.
After some online meetings, phone calls, messages and face to face meeting in Cosmoprof Bologna we finally decided to proceed with the cooperation.
We were speaking with a seller account manager for our launch in the platform. We had sent the inventory that we could buy and stock in our warehouse and we asked them many times if we would be ready to start selling because we should place orders to our suppliers and have the Qogita stock ready in our warehouse. The seller account manager said we would be ready for the launch in the next 2-3 days so we proceeded with all the orders total amount 100k. Qogita knew about the stocks we were going to buy for their platform and we had agreed on everything. The reason we had to buy extra stocks for them was because we have multiple sale channels (e-commerce platform, wholesale channel, physical stores and special wholesale channel for huge clients in Europe). So all the stocks we already had were blocked for the other channels that we do for more than 10 years. They were informed for this issue from the beginning! 1-2 days after the guy responsible for our account was informed about everything and let us know that we will be ready for the launch in 2-3 days let us know that we can't finally proceed because our stock was too low for them!!!!!!!!! AFTER ORDERING AND PAYING 100K WORTH OF STOCK FOR THEIR PLATFORM.
We lost precious time for them days in meetings and conversations with some "managers" and their CEO. They informed that it's very easy for them to proceed with the launch but they never did! They stopped answering to our messages after telling to us that we should have worth of stock more than 1 million €. Disgusting unprofessionals why didn't you mention that from the beginning ? We would never block so much stock for a new sales channel we haven't even tested!
UNACCEPTABLE!

15 April 2025
Unprompted review
Qogita logo

Reply from Qogita

Thank you for your feedback and for taking the time to share your experience.

At Qogita, the integrity and safety of our marketplace are our top priorities. For this reason, all new suppliers must complete a thorough onboarding and verification process. This includes validating company registration details, confirming warehouse addresses, and ensuring the required stock levels are met before being approved to sell on our platform. These conditions are non-negotiable and are in place to protect our buyers and ensure a trusted experience for everyone using Qogita.

In this case, we conducted multiple rounds of due diligence and unfortunately, your application did not meet our criteria. Based on that we made the decision not to proceed further. Additionally, we don't request or require any supplier to commit to large stock purchases prior to full onboarding and approval.

We understand how disappointing it can be to invest time in a new partnership that does not move forward. However, our supplier vetting process exists to protect both our buyers and our community of sellers by ensuring that all partners meet the necessary standards.

We appreciate your understanding and are always open to discussing our processes further. If you have any questions, please contact us.

Best,
Zuza

Rated 5 out of 5 stars

This company is hands on

This company is hands on! I had an onboarding call which made using the website super easy! After making my first purchase, they called to check if everything went well. In a world where you're stuck chatting with a bot, they definitely gave me a human experience!

7 July 2025

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