Pyramis Reviews 2

I January 2022 I bought a ceramic hob Pyramis from Diogenis store (Thessaloniki) Today (14-th of September 2022) during cooking one part of the hob has broken (without touching it)! I called Diogenis store and they passed me to Pyramis service. The answer at my email was very short: The glass is broken and has no guarantee ! So,400 euro was in the air ! Maybe the quality of Pyramis products is very bad and they know this, avoiding any other problems! Anyway, for the future, I will avoid Pyramis products and Diogenis store, because after they take the money you have no other support from their part ! This is how they respect the customer !
Anyway,with their attitude they helped me,because I don't want to hear anymore about Pyramis bad products! And about this "kind" of commerce made by Diogenis store from Thessaloniki!
"Thank you" Pyramis and Diogenis store !
Second hand products and second hand shop! And they know very well what kind of quality has Pyramis products! Tha's because they don't want to hear about guarantee ! I don't want to hear about you! And really it worse 400 euro to realize what kind of people are and what kind of commerce they are doing !
Avoid them !
P.S.: They tryed to buy me, offering another Pyramis hob at a very low price ! How stupid they are thinking that I am, to buy the same bad product again? I don't want Pyramis product anymore ! Even for free !!!

I purchased Solar Panel Water Heating from Pyramis. 4 years later I had a problem with the tank (salt erosion, near the coast) the thing is - it was partly my own ignorance on maintenance. I contacted Pyramis who were absolutely brilliant. No nonsense help. They sent me a new tank with accessories for installation. No argument, no playing games etc. They saw my problem and understood and remedied the matter.
I recommend Pyramis. Obviously each case is individual but there was an understanding and willingness to help by Pyramis.