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Company details

  1. Food Products Supplier
  2. Beverage Distributor
  3. Candy Store
  4. Food Manufacturer
  5. Food Producer
  6. Health Food Store

Information provided by various external sources

Our Canadian maple syrup is unlike other pure maple syrup brands. It's free of colourings, artificial flavours and isn’t diluted with cane sugar or corn syrup.


Contact info

3.8

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

No maple syrup and no refund

Maple syrup was never delivered and the company refused to refund me. This is despite evidence from Ring doorbell and two adults that no delivery was attempted. Avoid this company.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great products

Great service and great products. We are regular buyers of the cookies and Maple syrup butter. They remind us of our holiday in Canada :)
Regularly have some great offers on sale.

30 November 2021
Unprompted review
Rated 1 out of 5 stars

Ordered several maple cookie boxes…

Ordered several maple cookie boxes which were on sale. They sent them all with 2 weeks left before expiry. When I informed them of this, they just said well it was discounted and they were trying to get rid of stock. No where on the website did they say the cookies were discounted because of this reason. They were no help in further correspondence.

15 January 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointing - not Canadian syrup in anyway!

As a Canadian living in the UK, I was buzzed to discover Pure Maple. All the syrups I have bought here in the UK pale in comparison to what I can get in Canada and I always make a point to stock up when I am back home. However, as I ran out I hoped this site would fill my need. As a connoisseur of maple syrup I can tell you that their products aren't great - their dark robust syrup is a joke, has no depth of flavour and just tastes like sugar. The popcorn I ordered was stale. I wasn't offered a refund instead a credit towards my next order, except I will never order again. Very disappointing.

18 October 2020
Unprompted review
Rated 5 out of 5 stars

Delicious products, great service.

Met the lovely owners at their stall in Gloucester Quays Christmas market and was immediately impressed by their genuine enthusiasm for maple syrup.

Ended up buying
- a bottle of maple syrup; strong but smooth flavour that's way better than the grade 2 junk sold in supermarkets,
- maple butter; perfect on crumpets,
- maple fudge; no sugar with a delicious lingering taste. Makes a great sweetener in tea (without milk).

We're preparing our next online order.

Check out the recipes on the website too.

28 December 2019
Unprompted review

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