I am an older person who hasn’t exercised properly since my 30’s. I joined after a health scare. I found the gym welcoming, clean and not too busy when I attend during the day. I find the price... See more
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Location
Switch locationStockbridge Retail Park, EH49 7AS Linlithgow, GB
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Hi had my first gym experience today and I'm very happy with the gentleman that did was amazing
Company replied
Attend the Linlithgow gym. Could do with a water fountain downstairs as well as upstairs. And I'd prefer if they provided spray and paper towels so people can clean down machines etc. Otherwise can't... See more
Company replied
This gym needs more equipment One preacher curl ? 3 benches at dumbbells isn’t enough Very expensive for a small gym in comparison to other larger pure gyms So much wasted space Pure gyms... See more
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Company details
About PureGym UK - Linlithgow
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Stockbridge Retail Park, EH49 7AS, Linlithgow, United Kingdom
3.7
Average
38 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Hi had my first gym experience today…Nathan explained every machine and how it worked and what muscle groups it helps. He was friendly and very politr
Hi had my first gym experience today and I'm very happy with the gentleman that did was amazing
26 November 2025
Reply from PureGym UK - Linlithgow
Hi Andrea - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience! Thanks, PureGym
Finally got the gym bug after years!
I am an older person who hasn’t exercised properly since my 30’s.
I joined after a health scare.
I found the gym welcoming, clean and not too busy when I attend during the day.
I find the price of the gym very reasonable, and the app lets me log in and out, it suggests workouts for me and you can do everything yourself very easily.
I decided to try a personal trainer for the first time ever, and Martyna has been inspirational keeping me motivated. She also advises me on what to eat as she is a nutritionist and that has been very useful.
I would recommend Pure Gym to anyone.
11 July 2025
Reply from PureGym UK - Linlithgow
Hi there - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
STILL WAITING ON A RESPONSE FOR MY…
STILL WAITING ON A RESPONSE FOR MY QUERY. NORMALLY ITS 24 TO 48 HOURS BUT THIS IS RIDICULOUS. NOT THE GREATEST START TO ME BECOMING A MEMBER.
19 August 2025
Unprompted review
Reply from PureGym UK - Linlithgow
Hi Vicky - hank you for taking the time to leave a rating, but I'm sorry to see it's 2 stars. We strive to provide the best service possible, and your feedback is important to us. I'm sorry that you have not received a response previously. It may be that an email you sent received an auto-response and this needed to be replied to before it was put through to an advisor. You can also get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. Our team is here to assist you and ensure your concerns are addressed. Thanks, PureGym
Reply from PureGym UK - Linlithgow
Hi Barbara - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We hope you enjoy your new membership! Thanks, PureGym
Easy to join online.
14 April 2025
Reply from PureGym UK - Linlithgow
Hi Alan - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.
Reply from PureGym UK - Linlithgow
Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
e love being able to help and chat to our members when given the opportunity to do so. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Reply from PureGym UK - Linlithgow
Hi Steven. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Enjoying the gym
Good range of machines, easy access and 24hr availability. Parking right outside. Competitively prices with access to classes and PTs.
9 March 2025
Unprompted review
Reply from PureGym UK - Linlithgow
Hi Michael! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
We also know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! Hope you continue to enjoy your time with us! Thanks, PureGym
The facilities and staff were amazing
The facilities and staff were amazing. However due to personal reasons I wasn't very comfortable attending.
7 January 2025
Reply from PureGym UK - Linlithgow
Hi Kayleigh - Thank you for taking the time to leave this review! We are really happy to see you enjoy using the gym! Is there anything that you feel we are doing really well with? We’d love to see what we’re doing right and what we can improve on! Thanks, PureGym.
Not my usual Pure Gym but thought I…
Not my usual Pure Gym but thought I would visit Linlithgow. Unmanned on a Saturday afternoon?
Small, dark and limited equipment. Changing pods rather than rooms. Only water fountain was on the upper floor. No lockers on the ground floor. No sports water. Limited machines and equipment but larger free weights area.
Not my favourite pure gym.
18 January 2025
Unprompted review
Reply from PureGym UK - Linlithgow
Hi Alan - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Stay away only want your money.
Could not book an induction to speak with someone as I had surgery. Wanted to discuss a gym plan. visited the gym when got there no gym representative was there. It was like school social club not very welcoming. So decided to cancel my membership.
1 January 2025
Reply from PureGym UK - Linlithgow
Hi Mark - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
We always advise that new members have an induction to ensure they are familiar with the layout of the gym and understand how to use the different pieces of equipment. Inductions are usually placed on the class time table.
You can also get in touch with the Gym Manager via email, and an induction can be arranged for a specific date and time. Alternatively, members are able to speak to the staff in the gym (if they are not on the gym floor, please feel free to knock on the staff room door) and have an induction. Thanks, PureGym.
Reply from PureGym UK - Linlithgow
Hi Stuart - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Thanks, PureGym.
Gym I s clean and well maintained
Gym I s clean and well maintained. Staff are friendly and helpful. Gym is small but has absolutely everything to suit everyone no matter if you are a beginner or if you are advanced this gym has it all. It’s the only gym I have ever been able to go alone and not feel self confident.
17 September 2024
Unprompted review
Reply from PureGym UK - Linlithgow
Hi Kathleen. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of kit so that members have a variety of ways to workout. We love being able to help and chat to our members when given the opportunity to do so too.
Hope you continue to enjoy your time with us! Thanks, PureGym
Simple form and quick set up.
13 September 2024
Reply from PureGym UK - Linlithgow
Hey Mr Pitt - Thank you for the 5* review and welcome to PureGym!
We hope you enjoy your new membership with us!
Thanks, PureGym
Not good.
Not good.
Having tried for two days on the website to sign up again (as I was a member years ago), I kept getting an error message saying I’d need to contact ‘member services’ yet no email or number was supplied. I checked the website and there’s neither listed on there.
I contacted the gym via email and two people came back to me telling me it must be an issue with my browser, and one of them gave me an email address for member services. I emailed member services twice, received no response. I then downloaded the app to see if I could reactivate my old membership which eventually worked. If someone had told me this from the get go, I would have gotten there much quicker. If you have no number listed on your website that allows you to speak to a person, at least be quicker to respond via the other communication channels. Were it not for your competitive pricing and the fact that I wanted to join the gym quickly, I would have gone elsewhere.
30 July 2024
Reply from PureGym UK - Linlithgow
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We do apologise for any inconvenience caused on re-joining.
If previously has a PureGym account you can re-join with your last email address, and PureGym pin. Any issues you can reach Member Services on email or through one of our social platforms.
Just make sure to reply to all automated messages to be added into the queue; an adviser will be with you as soon as possible.
In the meantime, we do hope you enjoy your time with us! Thanks, PureGym
Deals not dealing
Struggled with many issues regarding offers, specifically the Student deals.
The join cost was high, especially for a first month with no real way to test anything. I had to phone 2 friends who had been in pure gym before for honest reviews. It was unclear how to sign up for classes as i couldn't check before purchase and didn't know if Linlithgow actually had any options for them.
After reviewing some of the features of the app after signing up i raised it to a 2 star as it seams very well made. But i am disappointed by the number of hoops i needed to jump through to understand what was included.
23 July 2024
Reply from PureGym UK - Linlithgow
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement.
This will only be included within your initial payment on sign up.
Via the homepage of your chosen club you can view a live class timetable which will show upcoming sessions for the next 2 weeks to get a feel of the classes on offer ahead of joining.
If you do have any questions during your membership with us, please approach a member of staff on site or reach out to our Member Services team on email or through socials. Thanks, PureGym
Good selection of equipment and well laid out
Nice gym with good selection of new equipment that is well laid out.
Not to busy and kept very clean.
4 May 2024
Reply from PureGym UK - Linlithgow
Hi Gardiner! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym
My second favourite gym
15 April 2024
Unprompted review
Reply from PureGym UK - Linlithgow
Hi Shee. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The online joining process was OK but… my first class had a trainer no-show
The online joining process was OK but on the day I joined, I booked a "GET STARTED" class. I turned up, as did a young lady, an we stood and waited, and waited, but no trainer to be seen. Eventually a fellow gym-goer told us that the trainer had not turned up for earlier classes too. So we hang around for about 1 hr and still no class, and no email to explain why, so I'm quite upset at the way this was handled. The gym was un-manned, so without an induction, I had no idea who to contact. I fully understand people have reasons for not attending work but I thought I'd at least get an email to say it's off
7 April 2024
Reply from PureGym UK - Linlithgow
Hi there - It's great to hear you're enjoying PureGym, and thank you for the review!
We're happy to see 4 stars and if you have any feedback, feel free to let your Gym Team know or drop a suggestion in your suggestion box in the gym!
Richard, PureGym
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