Callum is one of the most single handedly nice guys I've ever had as a PT. The bloke genuinely cares and pushes you to an excellent level. I've previously had experiences with trainers who haven't n... See more
Company replied
Unit 4, Centurian Retail Park, DN5 9TP Doncaster, GB
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Callum is one of the most single handedly nice guys I've ever had as a PT. The bloke genuinely cares and pushes you to an excellent level. I've previously had experiences with trainers who haven't n... See more
Company replied
I was invited by a member to train here with him. I thought the gym was great, especially for Hyrox training as they have the sled you can push and pull. it seems very self automated, from the keyco... See more
Company replied
Place is awful, same bit of equipment 4 times. No variations of different machines, little to no attachments for the cables. No new additions in a full year despite members paying monthly. The staff a... See more
Company replied
Good equipment. Other gyms I visit have blue roll and cleaning sprays dotted around to wipe down equipment after use. I think this should be looked at as people (including me) can often leave sweat on... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Unit 4, Centurian Retail Park, DN5 9TP, Doncaster, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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Well here we are again thinking pure gym is different but when it comes too cancelling your membership their is no clear way too do this just running you around in circles clicking buttons that have no affect just returns you too the start process yes you can and i have cancelled by direct debit but just poor
Great instructor who guided us through the class really well. Considering the fact she is new to the role, she explained everything clearly.

Reply from PureGym UK - Doncaster
Our first visit today we approached a gym assistant Bailey He was excellent and very helpful showed us the equipment and how to use it we were very impressed

Reply from PureGym UK - Doncaster
I joined Pure Gym on line, booked an induction at Doncaster, turned up a bit nervous, went to vending machine where I was advised to meet a staff member, appointment had been confirmed by email, waited half hour, nobody turned up, felt totally out of place and worthless. Because of this I ended my membership straight away, got my money back with a worthless very quick email from Pure Gym which did contain the word sorry, but no offer to look into the issue or any sincerity.

Reply from PureGym UK - Doncaster
I was invited by a member to train here with him. I thought the gym was great, especially for Hyrox training as they have the sled you can push and pull. it seems very self automated, from the keycode login to not actually seeing or talking to any gym instructors. For me this was absolutely fine but this may be a challenge for people less familiar with gym equipment. Overall it was a good experience.

Reply from PureGym UK - Doncaster
Nice clean personel all the time smile nice place to gymnastick

Reply from PureGym UK - Doncaster
Place is awful, same bit of equipment 4 times. No variations of different machines, little to no attachments for the cables. No new additions in a full year despite members paying monthly. The staff are basically non existent, huge amount of wasted space which could've been utilised better but atleast there's 15 treadmills.

Reply from PureGym UK - Doncaster
I've been to a few gyms in Doncaster, and Pure Gym is by far the best one!

Reply from PureGym UK - Doncaster
Just started going with my partner who is a member fantastic gym.

Reply from PureGym UK - Doncaster

Reply from PureGym UK - Doncaster

Reply from PureGym UK - Doncaster
Good gym good facilities nice atmosphere

Reply from PureGym UK - Doncaster
Great Gym, lots of availability of equipment and helpful staff

Reply from PureGym UK - Doncaster
pleasant experience.
struggled using pass code for entering the gym as It was my first visit there. Helped by a kind staff member.

Reply from PureGym UK - Doncaster
I didn't experience any problems during my joining session.

Reply from PureGym UK - Doncaster
Lots of mirrors staff very helpful

Reply from PureGym UK - Doncaster
NICELY LAID OUT GYM EXCFELLENT FACILITIES. LOVE THE SECURE SIGNING IN STOPS UNWANTED PEOPLE ENTERING

Reply from PureGym UK - Doncaster
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