Great P.Ts in this gym. Very professional and are approachable. Followed by challenging classes, box fit,strike,pump, burn, body tone and ride. There weights area, functional area and weights machines... See more
Company replied
Location
Switch location821 A Yeovil Road, SL1 4JA Slough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I lack willpower :) so I go the amazing classes at this gym at least 4 days a week. I genuinely think you won't get better trainers than Eddie, Kristian and a new person (I think Samer?) - they go up... See more
Company replied
Your entire scam operation is an abomination.. 3 months I have been paying money to you yet unable to enter a the gym.. no emails, no pin, no support response, nothing.. your company has been reported... See more
Company replied
Great gym with some amazing Pt’s who are always happy and smiling and giving you full encouragement! Fraser Pt & WOD sessions having been fantastic, Every class is different and full of variety. I... See more
Company details
About PureGym UK - Burnham
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
821 A Yeovil Road, SL1 4JA, Slough, United Kingdom
3.8
Great
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome Gym
Great P.Ts in this gym. Very professional and are approachable. Followed by challenging classes, box fit,strike,pump, burn, body tone and ride. There weights area, functional area and weights machines too. Plus cardio machines, free weights and kettle bells. The whole atmosphere is friendly and welcoming. The Trainers are a credit especially Tom, George, Eddie,Sam and Jamie The Manager.
23 May 2026
Unprompted review
Reply from PureGym UK - Burnham
Hi Jatinder. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Chubby Woman finally sees Body Changes :)
I lack willpower :) so I go the amazing classes at this gym at least 4 days a week. I genuinely think you won't get better trainers than Eddie, Kristian and a new person (I think Samer?) - they go up to every single person in each class and make sure they've got the right stance and doing the exercises correctly and they really push you. In a genuinely kind, inspiring way. The music's great too + they dim the lights in some classes so you can feel like you're in a club again like in your twenties :)))). I am a chubby lady who doesn't really enjoy exercise but I LOVE going to this gym and my body's completely changing because I'm consistent with the classes! BTW, these 3 names I've mentioned are the only trainers I've met, I'm sure the others are equally great!
9 May 2026
Unprompted review
Reply from PureGym UK - Burnham
Hi Lalani. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Its amazing to see such positive feedback regarding our PT's and their classes. We will certainly make sure this does not go unnoticed by the Gym Manager!
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Amazing coaches huge amount of classes…
Amazing coaches huge amount of classes travel here from maidenhead as other gyms dont have massive community spirit and such fab team/classes ..lost 10kg in 4 months ..
3 May 2026
Unprompted review
Reply from PureGym UK - Burnham
Hi Melanie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. Our app also has lots of features so that members can get the most out of their membership! It’s great to hear you have been enjoying your recent classes and we hope you continue to enjoy using the gym overall! Thanks, PureGym
No support, no pin or email for 3 months
Your entire scam operation is an abomination.. 3 months I have been paying money to you yet unable to enter a the gym.. no emails, no pin, no support response, nothing.. your company has been reported to the authorities.
22 April 2026
Unprompted review
Reply from PureGym UK - Burnham
Hi. Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to see this is 1 star and to hear of this issue. All members should receive a welcome email when signing up, which includes your PureGym PIN to begin accessing the gym. Please check your junk/spam folder for any emails from us just in case this was missed.
If you have reached out to our Member Services team already, and are yet to receive a response, it may be that an email you sent received an auto-response and this needed to be replied to before it was put through to an advisor. If you do need support with this still, we would ask that you contact us on our social media channels: @puregym on Facebook, or @puregymofficial on Instagram.
We’re always working to make things as simple and smooth as possible for all members and we strive to provide the best service possible. Please be assured that our team is here to assist you and ensure your access is available as soon as possible. Thanks, PureGym
Puregym Burnham is my happy place
Puregym Burnham is my happy place. It is the most friendly, supportive group of PTs and gym goers. I do a mix of classes and free weights, and there are always people willing to help, support and encourage.
23 February 2026
Unprompted review
Decent gym good space
23 December 2025
Reply from PureGym UK - Burnham
Hi Carl. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
This is not the first time I joined…
This is not the first time I joined Puregym, I love going there because of facilities and the staff.
26 September 2025
Reply from PureGym UK - Burnham
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments and we look forward to seeing you again soon! Thanks, PureGym
I paid for a buddy to accompany me
I paid for a buddy to accompany me, and they were unable to gain access to the gym. We tried looking for staff but there were none available at the time- ended up not getting a work out done and having to leave.
7 November 2025
Reply from PureGym UK - Burnham
Hi there - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Really good club.
Very good facilities and a friendly club and atmosphere.
1 November 2025
Unprompted review
Reply from PureGym UK - Burnham
Hi Chester - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym
Cleanliness and Congested
Cleanliness and Congested, old equipment, people carrying their gym bags with them causing hazards anf trip
26 July 2025
Reply from PureGym UK - Burnham
Hi Abubakar - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should not bring bags or large items onto the gym floor, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Serious Safety Issues at PureGym Burnham Car Park
I went to the Burnham PureGym on Thursday night and parked just by the entrance. After finishing my workout, I returned to find my car had been broken into the passenger window was shattered.
I emailed the gym requesting CCTV footage for insurance purposes and only received a reply three days later. The response was essentially, “Sorry to hear about your car being broken into. We can only send CCTV footage to the police, who have to request it from us directly with a DPA form.”
What makes this more concerning is that when I spoke to other people about the incident, almost everyone had their own story about either a break-in or a car being stolen at this gym. That’s very sad to hear and shows a recurring issue.
While I understand procedures around CCTV, I believe gyms have a responsibility to protect their members and their property while they’re on site. Better lighting, security presence, or even proactive communication about these risks could make a real difference
28 August 2025
Unprompted review
Reply from PureGym UK - Burnham
Hi Jesse - Thank you for taking the time to leave this review, we are really sorry to hear of this experience. Whilst it is outlined within our terms and conditions that members are responsible for their belongings when attending our gyms, we can understand your frustration. We would ask that you contact datarequest@puregym.com for further assistance. Thanks, PureGym
I wanted delay my joining for 1th
I wanted delay my joining for 1th. of October,but the system didn’t leave it…..and at the payment they want to give my long card numbers and the security code too,and after ask my account number and sort code .So they want my all bank details ,that a bit very strange!!
8 September 2025
Reply from PureGym UK - Burnham
Hi Katalin - Thank you for taking the time to leave this review, we are sorry to see it is 2 stars. In the 'Customise' section of the joining process, you will have the option to delay your start date by up to one month. If you are also using a promotional code, you will only be able to delay your start date by up to 7 days. You are not able to change your start date if your membership has already started. During sign up, your card details are taken for the initial card payment, and sort code / account number are taken to set up a direct debit for the monthly payments going forward. If you have any concerns or queries on this then we ask that you please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Classes
I enjoy the classes at puregym. Especially yoga with Danielle. I also enjoy the spin classes with Jamie and George.
30 June 2025
Unprompted review
Reply from PureGym UK - Burnham
Hi there - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym
Loving my experience at PureGym
Loving my experience at PureGym. Danielle’s yoga class is pure magic - I walk out feeling like the queen of calm. Spin with George? Brutal in the best way. I can never hit the RPMs he calls out, but I’m pushing harder each time. His music is always on point too. James brings full energy and fun into his spin class - you can't help but smile (even while sweating buckets).
But honestly? What makes it truly special are the people. The members. Always greeting you with a smile. That warm, low-key vibe you don’t expect at a gym. Keeps me coming back.
24 June 2025
Unprompted review
Reply from PureGym UK - Burnham
Hi Inga - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym
Honest opinion of a 42 year old gym newbie
I was very nervous of stepping foot in a gym. I have lost over 14 stone and was new to any kind of movement. In November I decided I would use my corporate membership and attend one Yoga session on a Monday night. From the moment I walked In Danielle Barrett out me totally at my ease and gave me one of the best bits of advise I have ever received. She said 'don't worry about anyone else here they were all once beginners too, one day you'll be where they are'. As someone who could barely reach their toes at the time this single bit of advice as she welcomed me into the group has literally changed my life (as cheesy as it sounds) I now come to the gym 5 days a week and participate in double classes whoever I can. Zumba with Sabrina is fantastic and has me thinking of taking my ZIN soon as she has really supported me in moving more and being as good as I can be. Eddies Lift classes are phenomenal. He is honestly such a motivational instructor, he challenges me to do more and be better even when I think I cant! I have realised I like to lift heavy and whilst I don't have the courage yet one day ill get downstairs and see what I can really lift past 40kg! I've even become an early morning class go-er and do Yoga and Reggie's Pump class which is really challenging but I feel so accomplished when I walk out it sets me up for the day! Henry is also amazing! I never thought id be a gym go-er. moving to a new area and meeting people via the gym has been wonderful for me really like an adults only youth club where someone tells you to put more weight on the bar lol. I am loving all the little improvements the gym is getting to like the new changing rooms and the mats for the studio! Thank you for helping me on my weight loss journey and more importantly vastly improving my mental wellbeing! I look forward to classes everyday! :)
24 June 2025
Unprompted review
Reply from PureGym UK - Burnham
Hi Cheri - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! We are really pleased to hear of your inspiring story and that we can be a part of your fitness journey. Thanks, PureGym
Been with PureGym for sometime now &…
Been with PureGym for sometime now & mainly use the classes which Burnham has lots to choose from: fab PT & fab people in the gym.
More than happy with everything & the cost
19 June 2025
Unprompted review
Reply from PureGym UK - Burnham
Hi Denise. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Very easy to join with all instructions…
Very easy to join with all instructions shown. Done in less than 4 minutes.
12 June 2025
Reply from PureGym UK - Burnham
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
The incentive to rejoin is a scam
The incentive to rejoin is a scam. Why is it that after payment is when you will be shown peak times which you can't make it at all.
2 June 2025
Reply from PureGym UK - Burnham
Hi Stephen, thanks for leaving us this review. We are sorry to see this is 1 star.
Off-peak times are shown before joining on the gyms web page. Alternately you can speak to Member Services via email or social media DM and they will be happy to answer any questions before making a decision to join.
Thanks, PureGym
Reply from PureGym UK - Burnham
Hi Wayne - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Very clean and tidy
Very clean and tidy, great friendly helpful staff, air conditioning
2 April 2025
Unprompted review
Reply from PureGym UK - Burnham
Hi Kel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.