Pureenrichment Reviews 

50
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have four of their high end air purifiers and are very happy with them. The UV tube is hard to replace, but that's a quibble. Their customer service on a warranty matter was prompt and courteous. A... See more

Rated 5 out of 5 stars

Nel was outstanding with her customer care and product guarantee. I purchased a weighted heated blanket 3 years ago and it stopped working….I was so pleased that my call was answered right away by a r... See more

Rated 5 out of 5 stars

The customer service team at Pure Enrichment are the most responsive I've ever contacted. I had an auto essential oil diffuser that didn't work and they replaced it right away. Their emails are friend... See more

Company replied

Rated 1 out of 5 stars

I purchased a battery powered heat wrap from a reseller on eBay that was advertised new still in box but they didn't include the battery making the unit useless. I can't find one to buy so I contacted... See more

Company replied

Company details

  1. Home Goods Store

Written by the company

Pure Enrichment provides various lines of products all aimed to enhance one’s self and one’s everyday life. From aromatherapy and relaxation to cosmetic care and purification systems, all our products are meticulously crafted to meet the highest design and quality standards. All Pure Enrichment products are backed by industry-leading warranties.


Contact info

3.9

Great

TrustScore 4 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(50)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best little bedroom humidifier

I bought this small humidifier because my daughter has several she uses in her children’s bedrooms. I tend to get a bloody nose with the dry winter air in Wisconsin. This very quiet device has been a lifesaver! Wish I would have bought it years ago!

29 December 2023
Unprompted review
Rated 5 out of 5 stars

I do a lot of sewing and quilting

I do a lot of sewing and quilting and after a day of sewing my back is very painful. This heating pad brings very welcome relief. This is the second heating pad I have bought from Pure Enrichment -- the last one wore out after 5 years. I am looking forward to another 5 years of heating relief.

13 November 2023
Unprompted review
Rated 1 out of 5 stars

I've owned three heating pads from them…

I've owned three heating pads from them and everyone quit working. The first two lasted about a year but the third gave out in less than two months. The pads are well made but the controls are terrible. Pure enrichment is pure Garbage!

17 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent high quality purchase

Very pleased with Ultra -wide micro plush heating pad. Appears well made, well made controls (6 settings) , and I have confidence in the auto shut-off. Large comfortable covering.
Money well spent!

23 April 2023
Unprompted review
Rated 1 out of 5 stars

Purchased this product 12-9-2020

Purchased this product 12-9-2020. I tried at that time to register it and also claim my free gift of a hot/cold gel pack; neither could be completed. Choices in drop down boxes were not my product, and could not be changed. My product was purerelief king hp chargray 12x24, costing 39.99 at a Walgren's retail store. Product model PEHPAD24, the # on tyhe box added a -G. Te other numbers on the box were
8 5397500564 4, and (01)00853975005644(11)200427, and 3B27EA embossed on the box.
The 5 yr guarantee was an important factor in choosing this product, but since I couldn't register said product, it is worthless.

10 December 2022
Unprompted review
Rated 5 out of 5 stars

Best humidifier

Best humidifier for a bedroom it’s quiet, a great size and raises the humidity to a comfortable level. Would recommend buying this before any other one Plus the warranty is 5 years!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

My daughter bought me a pure zone…

My daughter bought me a pure zone enrichment air purifier two Christmases ago I loved it so much I just purchased another one today January 25, 2023. I like how quiet they are. My daughter has allergies and the hair from the animals that it picks up is absolutely amazing. I love this little machine.

25 January 2023
Unprompted review
Rated 3 out of 5 stars

Three Weeks Shipping Times

The product itself are good, its the shipping transit times if bought directly from the company, which I made that mistake is taking three + weeks to arrive. Better to purchase from a reseller and take your chances there.

12 December 2022
Unprompted review
Rated 4 out of 5 stars

Pure Enrichment PureClean XL Rolling…

Pure Enrichment PureClean XL Rolling Steamcleaner. Free 3-Pack of Microfiber Steam Pads for Review Offer.
Love all the attachments, great for cleaning in cracks, flooring, trigger wand amazing like car wash sprayer & helps prevent excessive water use, uses little water surprisingly as it stops steam leakage from escaping when not triggered, which is great as you should use distilled water to prevent corrosion and make the machine last, water temp could be much hotter, handle is a bit flimsy and uncomfortable on hand, could be stronger. A little bit difficult to add water, which could be solved with a little bigger cap hole, could use a window with maximum water level indication so you can see how much water you used and to add more. Water steam could be much hotter. The cleaning pads are good quality and should last awhile. All and all it's a very good machine.

14 September 2022
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam! They send you a form on how to get a free filter when u purchase theyre product. They said to submit the proof online, I did that. I called because two weeks went by and I hadnt heard anyting. They asked for proof of purchase again by email because the first one probably got lost, so Isent it AGAIN.. When calling to verify if they recieved it they said that they hadnt received it and blamed on me having email issues. What a joke this company is!!You never get the same person by phone. This situation happened twice with two different representatives and two different emails. Why do people fo this? What's the point?

9 September 2022
Unprompted review
Rated 5 out of 5 stars

First-time buyer here

First-time buyer here! The essential oils diffuser I ordered works wonderful and looks exactly as in the pics. You got yourself a new customer!=)

23 August 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look