Pulse Reviews 

1,056
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the credit card for its exceptional reliability in daily online shopping, seamless integration with major retail platforms, and convenient payment features that make monthly budgeting much simpler. Many individuals also appreciate the professional customer service team, straightforward monthly statements, and helpful reminders for upcoming payment dates. However, some people mentioned that customer support channels could be frustrating due to unhelpful automated responses and limited assistance options during inquiries. A few consumers also reported experiencing unexpected account closures, sudden payment restrictions, or difficulties when trying to manage everyday transactions abroad.

What people talk about most

Payment

Consumers find payment experiences to be mixed, with many highlighting the convenience of app management,... See more

User experience

Users describe positive interactions with user_experience, highlighting an easy-to-navigate app and smooth... See more

Service

Clients share positive opinions on service, noting that people have enjoyed brilliant and reliable... See more

Customer service

Customers consistently note positive experiences with customer_service, describing representatives as... See more

Product

People report high satisfaction with the product, describing it as a reliable and genuinely useful everyday... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best card from experience. Offers with companies are good, cashback is incredible, and the knowledge to know when they can let you borrow more is 2nd to none. Also putting money back onto card is... See more

Company replied

Rated 5 out of 5 stars

I keep my side of the deal, Pulse keep theirs, everyone's happy!!! Fool proof app, excellent customer service whenever I ever reached out to them, credit limit reflective of my management of my debt... See more

Company replied

Rated 5 out of 5 stars

Been with this card company for a good few years now and they have been excellent, handling any queries or questions I might have had via their customer service department, I never been miss charged,... See more

Company replied

Rated 5 out of 5 stars

The card is link to my amazon account and allow me to purchase items easily without restriction. It also increase my credit limit and allow me to pay a reasonable amount on each of my supplies. The ca... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Pulse is a credit card that rewards your everyday spending with cashback offers and pocket-friendly savings. It’s available by invitation only and designed for people who want to get more from their spending while keeping their credit simple and manageable. You can earn extra value from the purchases you’re already making through cashback offers, while easily tracking your spending, checking your balance, and managing repayments – all in one place. Simple tools help you stay in control of your account, making managing your credit feel more rewarding. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(1,056)

282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Help a lot credit and credit score…

Help a lot credit and credit score thank you

11 December 2025
Pulse logo

Reply from Pulse

Hi Joshua, thank you so much for the lovely review! We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊 Thanks, Michelle.

Rated 5 out of 5 stars

A very efficient company

This is a GENUINE, unsolicited comment- the Pulse card really IS the BEST! It's efficient, easy to contact, their website's easy to use and not offline when you need it- as by bank's site so often is, and I've NEVER had a problem with it- rare indeed these days!

8 December 2025
Unprompted review
Pulse logo

Reply from Pulse

Hello Peter. What a lovely review, thank you! We are delighted to hear you've had a good experience with us 😊 Best, Audrey

Rated 5 out of 5 stars

Good experience

I’ve been enjoying using this card so far. The flexibility is appreciated

4 December 2025
Pulse logo

Reply from Pulse

Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Rated 5 out of 5 stars

They keep you well informed at all…

They keep you well informed at all times and very pleased with the company in general.

4 December 2025
Pulse logo

Reply from Pulse

Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊best, Elan

Rated 5 out of 5 stars

Flexibility

Flexibility, mobility, quick answer , trust, good rates,

4 December 2025
Pulse logo

Reply from Pulse

Hi Sorin, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.

Rated 2 out of 5 stars

Hard to get credit limit increased

I have had a Pulse card for many years and never defaulted on a payment. My credit rating is excellent. Yet for the past 3 years I have been trying to up my credit limit but it always immediately refused. So I had to take out another card. Eventually as I was so close to the limit they did finally increase it. Really annoying. Now will use this card as my spare card not my main card

4 December 2025
Pulse logo

Reply from Pulse

Hi Mrs Grimes,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.

Best,

Stephanie.

Rated 5 out of 5 stars

Easy to use app to track transaction

Easy to use app to track transaction, refunds etc also very easy to pay card . Bonus cashback available which goes towards card payment.

4 December 2025
Pulse logo

Reply from Pulse

Hi Miss V, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.

Rated 5 out of 5 stars

had the card now for over 3 years great…

had the card now for over 3 years great service and great phone app

27 November 2025
Pulse logo

Reply from Pulse

Hello Colin. We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Best, Audrey

Rated 4 out of 5 stars

Pulse is easy to use

Pulse is easy to use, has a good app and gives me regular contact via email

27 November 2025
Pulse logo

Reply from Pulse

Hi Gregor, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan

Rated 5 out of 5 stars

5 Stars – Excellent Service

Pulse Card has been genuinely impressive. The application process was straightforward, the app is easy to navigate, and managing my spending feels much more organised. The card works smoothly everywhere I need it, and updates come through instantly. It’s reliable, convenient, and overall a great choice for anyone looking for a modern credit card experience. Highly recommended.

27 November 2025
Pulse logo

Reply from Pulse

Hi Michael, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Rated 5 out of 5 stars

Pulsecard make your life different

I have been using the Pulse card for the last three years as a sole trader. I use it whenever I need it, and the cash advance feature has been especially helpful for my business. Their customer service has always been excellent, and they continue to offer new features and credit options. I can say that this card is reliable and adaptable in times of need—one of the best choices to support both your personal life and your business.
Thank you so much!

14 October 2025
Unprompted review
Pulse logo

Reply from Pulse

Hi Esen, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.

Rated 5 out of 5 stars

I find pulse card very helpful…

I find pulse card very helpful financially and also customers are constantly reminded not to overspend their cards if they’re not sure they can pay back and also customers are advised to get in touch and ask for help if they’re are having difficulties. Overall my experience with Pulse Card have been very good and I am happy and satisfied. Thank you.

20 November 2025
Pulse logo

Reply from Pulse

Good Afternoon,

Thanks for taking the time to share your review, we're thrilled to hear you're happy with everything!

- Kenith

Rated 5 out of 5 stars

I have always found it easy to work…

I have always found it easy to work with this company. Everything is clear and I have had no problems.

20 November 2025
Pulse logo

Reply from Pulse

Hello Rena. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊Best, Audrey

Rated 5 out of 5 stars

Pulse card

Helpful easy to communicate with on app payments

20 November 2025
Pulse logo

Reply from Pulse

Hello Michael. We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Best, Audrey

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