Banner for PUCKIPUPPY BIKES

PUCKIPUPPY BIKES Reviews 

649
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and solid build of the products, noting their powerful performance and comfortable ride, even on challenging terrains. Many found assembly straightforward and appreciated the excellent packaging that ensured items arrived undamaged, with customer service frequently highlighted for being responsive and helpful. However, some customers noted concerns regarding customer support, experiencing slow responses or difficulty reaching live assistance for issues like lost parts or product defects. A few also felt that some components, such as a defective latch or a light falling off, indicated occasional quality control issues. Additionally, some users found certain models uncomfortable or unsuitable for shorter individuals, citing issues with seat position or handlebar reach.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the smooth assembly, powerful motors, and overall... See more

Quality

Reviewers highlight positive aspects of quality, praising the impressive build quality and sturdy... See more

Customer service

Customers generally report positive experiences with customer service, highlighting prompt, helpful, and... See more

User experience

People report positive experiences with user experience, finding the bikes comfortable, smooth, and powerful.... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the incredibly fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth assembly, more options from carriers to air pumps, this is a great e-bike for the price! The motor is powerful enough to make travel effortless up hills, and comfortable enough to ride for mi... See more

Rated 5 out of 5 stars

A little delay in getting the bikes (bought two) due to item being sold out. Once we received the bikes, we were extremely impressed with packaging and build quality of the bikes. Even the included... See more

Rated 5 out of 5 stars

We purchased the Puckipuppy electric trike Husky model for our 14-year-old son, and it has been an excellent experience from start to finish. The trike is incredibly stable, which gave us peace of... See more

Rated 5 out of 5 stars

Good power and a very comfortable ride. Fat tire + dual suspension make off road riding comfortable. I am grateful for the large “grannie” seat for longer rides. Battery lasts me about 60 minutes... See more


Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store
  4. Manufacturer
  5. Outdoor Sports Store

About PUCKIPUPPY BIKES

Written by the company

About PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs

Welcome to Join PUCKIPUPPY

Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion.

Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.

Shop Risk-Free with PUCKIPUPPY

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!
At PUCKIPUPPY, we believe in providing our customers with the best shopping experience possible. That's why we offer a range of guarantees to ensure your satisfaction:

15-Day Returns

Free Shipping

2-Year Warranty Coverage

Secure Installment Payments

Local Customer Support


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

649 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(649)

243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Ultimate Class 2 Hunting E-Bike for…

The Ultimate Class 2 Hunting E-Bike for Wisconsin Public Land

After putting over 30 miles of mixed terrain on this bike — everything from smooth pavement to rugged Wisconsin forest ground — I can confidently say this thing is an absolute powerhouse. It performs far beyond what most Class 2 e-bikes are capable of, and for anyone who hunts public land in Wisconsin, it’s honestly hard to imagine a more perfect setup.

🔥 Pavement Performance

On paved roads and gravel lanes, the bike rides like a dream. The torque delivery is smooth, predictable, and surprisingly strong for a Class 2. You can cruise at the legal 20 mph limit effortlessly, and the oversized fat-tire setup makes the ride stable even at higher speeds. The motor doesn’t strain, the battery barely warms up, and the pedal-assist feels dialed in — responsive without being jumpy.

The road manners are exactly what you want for those early-morning or late-evening rides back to the truck. Even with gear strapped to the rack, the bike stays planted and comfortable.

🌲 Off-Road & Woods Performance

Here’s where this bike really separates itself from the pack.

Wisconsin woods can be unforgiving — soft ground, thick leaves, roots, elevation changes, wet slough edges — and this bike handled every bit of it with zero hesitation. It tracks incredibly well through loose leaf cover and uneven forest floor. The fat tires bite even when the ground is soft, and the suspension eats up dips, rocks, and roots way better than expected at this price point.

The motor feels like it has more grunt than what you’d think a Class 2 is allowed to have. Hill climbs? No issue. Picking through tight trails? Smooth. Long hauls across public land? Easy.

You get the sense that it’s working smarter, not harder — maintaining power without burning battery life. After 30 miles of real use, it’s proven itself as a legitimate tool for hunters, not just a toy.

⚡ Power & Class Rating (Why It Matters in Wisconsin)

For hunters in Wisconsin, especially those on public land, the law matters. You are restricted to Class 2 e-bikes only — no throttle-only Class 3, no 28 mph machines, no high-output hunting bikes marketed as “off-road only.”

This bike gives you the absolute maximum power you can legally run. Period.

It pushes the Class 2 rating right to the edge without crossing the line, which is exactly what Wisconsin hunters need. You get:
• The strongest legal assist available
• A throttle that stays within regulations
• Speeds and torque that match real-world demands
• Confidence that you’re compliant on every acre of public land

You literally cannot get more power in a legal Class 2 package — and it shows when you’re hauling gear, climbing grades, or covering long distances before daylight.

🦌 A Hunter’s Perspective

From a hunting standpoint, this bike is damn near perfect:
• Quiet enough to not alert everything within 300 yards
• Strong enough to carry packs, stands, and layers
• Nimble enough to snake through woods, marsh edges, and ridge lines
• Reliable enough not to leave you stranded

The camo finish blends well, the weight balance feels right, and the rack allows you to haul your load without shifting or tipping. The bike rides like it was built specifically for navigating Wisconsin public land.

⭐ Final Thoughts

After real-world use in pavement, gravel, hills, trails, and deep forest, this bike has proven itself to be outstanding in every category. It’s powerful, legal, dependable, and extremely capable. For anyone who hunts public land in Wisconsin and wants the maximum legal power, this is absolutely the bike to get.

So far, it has exceeded every expectation.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Nice comfortable Bike

I was concerned about getting an ebike because of my back. This bike is very comfortable and easy to ride. I am 5'3 I am glad I did not get a larger bike. The reason I choose puckipuppy was for the smaller size, I didn't want the 20in it would have been too small. I bought the Corgi. When you order I liked that you was able to purchase a lot of accessories for not like $99.

14 November 2025
Rated 5 out of 5 stars

Outdoorsman’s best friend

I have not become crazed with the electric movement. I bought this on a promotional rate. The bike is camo and came with many accessories.
I have used it for regular rides but now that hunting season is here, I have used it in the woods.
It works great, it’s like a 2 wheeled tank in the woods. Can drive over small trees. I would buy again, it’s an asset to an outdoorsman.

13 November 2025
Rated 5 out of 5 stars

Good pricing

Good pricing
Great ride on roads and off road also. Been on some rough trails and
performed great

13 November 2025
Rated 5 out of 5 stars

Great Bike and such Comfort riding it.

I was greatly pleased with the communication during the order and shipping between Puckipuppy and myself. The bike was shipped fast and the packing was amazing. The bike is awesome and the riding so comfortable, It feels like a tank, that is how well made it is. I tell everyone they should get one. I AM SO PLEASED WITH MY PUCKIPUPPY.

13 November 2025
Rated 5 out of 5 stars

Golden R's for Hunting

I purchased 2 Golden R's for hunting in South Florida and they bikes have performed flawlessly! The range and power are beyond what I expected. I purchased the rear and front racks along with the spare batteries for $99 and have road all over the Wildlife Management Areas in South Florida. I have yet to have a single issue. I'd highly recommend the Golden R. Looking at a Boxer ST for my father as he has a little bit of trouble getting on and off the Golden R. He's 79 and not as fit as he used to be.

13 November 2025
Rated 5 out of 5 stars

Ordering my labrador was easy,the…

Ordering my labrador was easy,the timeline for delivery was spot on! Assembly was very easy,most of the bike was already put together
.These bikes and this company are great to work with! Thank you for the great experience.. chip

13 November 2025
Rated 5 out of 5 stars

I purchased the Labrador Pro

I purchased the Labrador Pro. Shipping was quick. The bike arrived as it should. It took a few hours to assemble. I've probably put about 200 miles on it. Everything works as it should and I really enjoy it. My only complaint is, it is heavy, and the stock seat is to big. Other than that. It has been a great bike.

10 November 2025
Rated 5 out of 5 stars

Super good experience and product !

Super good experience and product !! I ordered on Sun night and had the product on Thursday !! Great price and what a great product. I have made several multi mile trips and have had zero major issues. The fenders are a little tricky get so they don't bounce around but all small stuff.

11 November 2025
Rated 1 out of 5 stars

Delay delay. Doesn’t ship to you in two days

I ordered a bike. Received a confirmation and I’m have delays after delays in the shipping. My order was not shipped after the second day that I ordered the bike. The customer service line is not helpful and they will say “send us an email” instead of taking care of the issue right then and there. Unclear why they have the great ratings that are listed.

9 November 2025
Unprompted review
PUCKIPUPPY BIKES logo

Reply from PUCKIPUPPY BIKES

Dear John,

We’re very sorry to hear about the delays and the frustration you’ve experienced. This definitely isn’t the level of service we aim to provide.

Please note that for all in-stock orders, we normally ship within two business days after the order is placed. In some cases, a delay may occur if the item you purchased is a pre-sale product or if there is order information that needs to be confirmed (for example, address or payment verification). In such situations, we always send a confirmation email proactively to ensure accuracy before shipping.

We truly appreciate your patience and understanding while we worked to confirm your order details. Thank you for bringing this to our attention — your feedback helps us continue improving both our service and communication.

Sincerely,
Puckipuppy

Rated 5 out of 5 stars

The bike is just what I hoped for

The bike is just what I hoped for. I have 367 miles on it now and no issues. It's honestly a great bike for the money. If you're on the fence about the bike, don't be. You will be very happy with your purchase

11 November 2025
Rated 5 out of 5 stars

Highly recommend!!!!!

I have bought 3 Puckipuppy E-Bikes the customer service have been outstanding and the bikes are very durable & sturdy , made extremely well, they’re comfortable, they go pretty fast and the batteries last a long time on one charge. I literally rode for over 8 hours and still had a good charge. I would highly recommend this product to anyone well worth the money ….

11 November 2025
Rated 5 out of 5 stars

Broken battery release switch

We purchased our bike in April 2025. We experienced a problem with the release switch for the battery. Multiple times we had to tighten the screw to get there release switch to work. The mister recent time the plastic switch broke. I contacted support and they were quick to reply and confirm the shipping address and are sending a replacement part.

3 November 2025
Rated 5 out of 5 stars

Great Experience, Excellent Customer Service!

When my wife injured her foot towards the end of winter, we bought a Puckipuppy Husky Trike. I wanted her to have a way to go on the dog walks without having to walk. It worked perfect for that period of time and gave her a chance to get some exercise.

I bought a second trike because I saw that I could probably use it on the golf course. I did several rounds with the Husky and it made the rounds go faster and saved me some money on cart rentals. Not to mention a lot of good exercise.

Our first ride together was on a railroad bed that was almost completely undeveloped. Lots of big loose rocks. The Husky did pretty well, the 4" tires were the reason I like this trike for some of the riding that I envisioned we would be doing. The screws did rattle off the fenders, but it was an easy fix to buy some slightly longer screws and using a locking washer to really make sure that they would stay on.

My wife and I have each put over a hundred miles on these trikes and I would say that they are sturdy and safe. Everything worked fine out of the box, assembly was not too bad except for aligning the fenders. The trikes came with a pretty extensive set of tools, spare parts, and accessories, so that was an added bonus.

I've been in touch with Puckipuppy customer service staff in regard to a couple of very minor issues and they have been 100% responsive to my needs and suggestions.

I would definitely buy a bike or trike from this company again. Their e-bikes and trikes are rugged and have met my needs for recreational purposes.

6 November 2025
Rated 5 out of 5 stars

Good power and a very comfortable ride

Good power and a very comfortable ride. Fat tire + dual suspension make off road riding comfortable. I am grateful for the large “grannie” seat for longer rides. Battery lasts me about 60 minutes of a riding at medium peddle assist. Great bike for the price with great accessories added.

2 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look