Postscript Books Reviews 

903
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the impressive selection of books across various genres and wonderful bargains available through the detailed catalog. People also appreciate the prompt shipping and careful packaging that always keeps items safe during transit. Consumers find the online ordering process very smooth and value the competitive prices offered. However, some customers also noted frustrations regarding the courier service used for their deliveries. A few reviewers experienced problems with shipping handling, leading to parcels being left poorly or minor item damage. These specific delivery issues slightly impacted the overall satisfaction for a small group of buyers.

What people talk about most

Product

Customers had positive experiences with product, expressing satisfaction with the wide variety of interesting... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt and speedy arrival times. Reviewers... See more

Price

People report positive experiences with price, consistently finding the selection to be affordable and highly... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that the website is user... See more

Service

Reviewers highlight positive aspects of service, noting that orders are consistently dealt with promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A lovely company to deal with. The catalogue in itself is a joy to read, with sections ranging from fiction to childrens to science to history and all sorts of headings in between. The prices are al... See more

Rated 5 out of 5 stars

I have been buying from Postscript books for several years. The range of titles, and the number of real bargains, are huge, the prices very reasonable (sometimes really really low) and the free posta... See more

Rated 5 out of 5 stars

Enjoy reading the magazine each month which provides a good selection of books I would not otherwise be aware of. The magazine gives a taste of what is on offer and further information on these and ot... See more

Rated 5 out of 5 stars

Everything about Postscript Books is great! Great service, keen prices, wide variety of genres and styles. I have particularly enjoyed the British Library Crime Classics series - but many other thing... See more


Company details

  1. Book Store

Written by the company

Postscript is a long-established mail order bookseller offering a wide and intriguing range of titles at exceptionally low prices. Our online shop and our monthly catalogue contain carefully selected and meticulously described books on anything from tube trains to theology – and all at considerable discounts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

903 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(903)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Book

I often buy books from this postscript books as presents and sometimes to read myself!

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Evri compromise good service

Good product and value,however the Evri delivery was notified twice to me with delivery time slots and they did not deliver.
As the childrens books were for a present and the courier did not deliver I ended driving to Waterstones and buying the books I needed.
PS say they pride themselves on good customer service but they and me were let down by Evri.Also then refused to pay for collection and return from my address.They expect me to take the parcel to a return store which is not convenient.
So many complaints about this company(Evri) its about time businesses that value their reputation stopped using them.Their poor service reflects on you..

15 September 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

I'm sorry to hear that the courier failed to deliver the parcel to you on the times that they promised, I understand how frustrating this can be especially when the items are intended to be given as presents. After reviewing the tracking information it appears that the delivery failures were due to a major event, and I want to assure you that I'll be escalating your experience with Evri immediately to ensure they provide a clear explanation for the missed delivery windows. We take this feedback seriously as the service reflects on us.

I'm pleased to see that your order did arrive within the advertised 3-5 working day timeframe for the service you selected. We also offer a range of faster shipping options, including Next Day Delivery (for orders placed before 1:00 PM) and a Royal Mail Tracked 48 service, which are available on our website should you need a quicker delivery in the future.

Unfortunately, we're not able to arrange collections for items that are delivered within the specified timeframe or undamaged. However, our returns policy outlines that you can return anything within 15 days of receipt free of charge using the returns link that was provided to you by our Customer Service team.

Kind regards,
Postscript Customer Services

Rated 5 out of 5 stars

Excellent product and service

The books that I ordered for my son's birthday were delivered on time. They were left on his doorstep.
I didn't see the books myself but my son is very pleased with them. One of the three books is about the US Open, which was about to start in real life.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Variety and value

I look forward to receiving the catalogue each month. They offer a large selection of fiction, history, cookery and books for all ages of children. The prices are a great bargain.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Bookworms

Have used Postscript for years, excellent service , very reliable ,recommend to any one who loves books.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

I received one of my regular emails…

I received one of my regular emails from Postscript.
Always full of tempting books.
I don’t buy that many
But one caught my attention and I ordered it.
It arrived quickly and securely packed.
What more can I say?

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Good reads

PSpt always provides an interesting and wide range of reading material at very reasonable cost, as well as a punctual delivery service.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent value.

Excellent value.
Such a varied and interesting range of books to consider in every issue; I find it so much easier to do this from a booklet rather than on line. Currently reading Sovietistan, presenting me with new knowledge from an excellent author, and then an old favourite to reread. Thank you!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

First class all round

I like the catalogue I receive every month, such a good selection of reading material. The books are in new condition and are excellent to give as presents. Delivery very prompt and staff very helpful if you have a query

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I have been a customer for many happy years. I always look forward to receiving my monthly catalogue and browsing the amazing range of subjects. Such a diverse range of subjects, I always find something of interest. Phoneline great and delivery prompt.

30 July 2025
Unprompted review

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