Postscript Books Reviews 

904
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the impressive selection of books across various genres and wonderful bargains available through the detailed catalog. People also appreciate the prompt shipping and careful packaging that always keeps items safe during transit. Consumers find the online ordering process very smooth and value the competitive prices offered. However, some customers also noted frustrations regarding the courier service used for their deliveries. A few reviewers experienced problems with shipping handling, leading to parcels being left poorly or minor item damage. These specific delivery issues slightly impacted the overall satisfaction for a small group of buyers.

What people talk about most

Product

Customers had positive experiences with product, expressing satisfaction with the wide variety of interesting... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt and speedy arrival times. Reviewers... See more

Price

People report positive experiences with price, consistently finding the selection to be affordable and highly... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that the website is user... See more

Service

Reviewers highlight positive aspects of service, noting that orders are consistently dealt with promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A lovely company to deal with. The catalogue in itself is a joy to read, with sections ranging from fiction to childrens to science to history and all sorts of headings in between. The prices are al... See more

Rated 5 out of 5 stars

I have been buying from Postscript books for several years. The range of titles, and the number of real bargains, are huge, the prices very reasonable (sometimes really really low) and the free posta... See more

Rated 5 out of 5 stars

Enjoy reading the magazine each month which provides a good selection of books I would not otherwise be aware of. The magazine gives a taste of what is on offer and further information on these and ot... See more

Rated 5 out of 5 stars

Everything about Postscript Books is great! Great service, keen prices, wide variety of genres and styles. I have particularly enjoyed the British Library Crime Classics series - but many other thing... See more


Company details

  1. Book Store

Written by the company

Postscript is a long-established mail order bookseller offering a wide and intriguing range of titles at exceptionally low prices. Our online shop and our monthly catalogue contain carefully selected and meticulously described books on anything from tube trains to theology – and all at considerable discounts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

904 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(904)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered Paul Nash calendar

Ordered Paul Nash calendar. Images of paintings are blown up to the point of detail being blurry, and colour washed out. Very disappointed.

14 December 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

We're sorry to hear that the Paul Nash calendar didn’t meet your expectations. We take the print quality of our artists' work very seriously and want to make this right. One of our customer service agents will be in touch with you to arrange a replacement or refund.

Please accept our apologies for any inconvenience caused.

Kind regards,
Postscript Customer Services

Rated 3 out of 5 stars

Don’t use Evri

Don’t use Evri. They delivered to the wrong address and did nothing about it. I recognised the photo of where it was left and retrieved it myself.

30 November 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

Thank you for taking the time to leave feedback regarding your recent delivery experience. We're sorry to hear that the courier delivered your parcel to the wrong address. This is not the level of service that we expect from our delivery partners, and we sincerely apologise for the inconvenience and appreciate your resourcefulness in retrieving the parcel yourself.

We'll ensure that this is escalated with the couriers customer care team so that it can be addressed with the driver who made your delivery.

Kind regards,
Postscript Customer Service

Rated 5 out of 5 stars

I have found them to e prompt to deal…

I have found them to e prompt to deal with orders. I now order on a Monday to avoid Sunday deliveries. Packaging is robust and has always prevented damage.
The range of subjects is impressive. The range of good gifts for children of sixty to great grandchildren of five has been so helpful.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Everything about Postscript Books is…

Everything about Postscript Books is great! Great service, keen prices, wide variety of genres and styles.
I have particularly enjoyed the British Library Crime Classics series - but many other things as well - including some interesting books for my grandchildren. Nowadays, Postscript Books has become my favorite source of reading matter.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

To be recommended

I was contacted soon after submitting my order confirming the details, and advising me of the delivery time. I received a further email to update me. My order arrived promptly and was well packaged. The quality of the books and other items was very good, and certainly value for money.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

This was the first time that I had…

This was the first time that I had ordered on line, and found it very smooth going, the whole process, from choosing the items to paying. All my previous ordering had been by phone, but I went on line to find calendars that were not in the catalogue. As it was, I have ended up with a customer that was repeated time and time again on the catalogue, and then acquired another on my on-line order! There should be a facility for using the same customer number.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful…

A book gift set I ordered from PostScript arrived having been damaged in transit. The company was very prompt in replying and immediately sent a new one. Very helpful on the phone with nice manners. Their prices are reasonable, too. I would highly recommend them.

18 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look