I placed an order with eBay from these people and it arrived totally broken I have tried to contact them and they do not accept emails. I would love to get a replacement for my portmerian salads that... See more
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HORRIBLE EXPERIENCE and does NOT answer emails. Took my money did not ship items. Emailed to find out WHERE the parcel was - they finally shipped "something" but tracking proves it was never delivered... See more
Received a defective product and CS emailed me and said to contact the manufacture that made it to have it covered under warranty. I guess the 30 day money back guarantee means nothing. First time pu... See more
Company replied
I ordered and paid for a pedestal mirror. Being an overseas customer, the credit card company charged me a high commission amount. I was expecting a parcel in the mail, but all I got was an email from... See more
Company details
Information provided by various external sources
It all started with a Prune Danish. Two men from two different worlds, yet, the Prune Danish is what Mendel and Kyle had in common. Kyle was a veteran businessman with a thick rolodex and even thicker Brooklyn accent. And Mendel? Well, he was a 23-year-old computer geek who was making fast money as one of the earliest online sellers on eBay. It was a hot summer day in New York and Kaplan's Bakery on 2nd Avenue only had one Prune Danish left. Mendel and Kyle got into it. The two chatted and Mendel proposed he come down to Kyle's warehouse and move some goods on this new thing called the "Internet." Kyle still won't use a computer. Kyle simply knows the right people and can get crazy deals. Mendel has been making these deals available online since 2001. The Prune Danish is the online portal for the quality deals that the duo can come up with. Only the highest quality items ever enter Kyle's warehouse, and amazing deals are offered on Mendel's website. So, that's the story behind Prune Danish. Two guys working hard to make amazing deals online. Keep coming back to the Prune Danish and we guarantee you'll like what you see.
Contact info
1529 Dean Street, 11213, Brooklyn, NY, United States
- 877-634-2070
- cs@prunedanish.com
- www.prunedanish.com
1.2
Bad
145 reviews
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Very slow to refund your money, however, very nice customer service.
On 10/29/2015, I ordered a product nothing expensive, and few minutes later I noticed it is not the right size. I called customer service and explained and he confirmed it will be the wrong size and that was the only size. He was a very polite young man and said the merchandise was not yet pulled out and he will process my refund and it should post back to my account latest by the next day.
As of 11-4-15 there was no refund posted and called customer service again and she was puzzled as to why the refund had not posted and she said she will research further and call me back. Well! i had a message that the refund will be processed and it should be another 2-3 business day.
I am very disappointed that it is taking 10 days to process my refund.
Honestly, for being first time customer and having this experience I don't think i will order again. I am sorry to write such review but it is the truth.
Thank you
Theresa
5 November 2015
Unprompted review
Reply from PruneDanish
I am sorry that you did not have the best experience with us. We strive for 100% perfection but sometimes things just fall through the cracks. Please call Erin and see if she can make things right for you.
Samsung Galaxy S3 Otterbox
I had no idea how good the case was until I installed it on my phone. The customer service was very helpful concerning the delivery. The package arrived in good condition at a great price. I would do business with Prune Danish again.
4 November 2015
Unprompted review
Experience like no other !!!
First time I tried PruneDanish. I felt so good about the merchandise. Was just what I needed and shipped fast. I think it is a very nice company with great service and price's that are great. I have ordered even more from them and received exactly what I wanted and again in a timely manor. Keep up the great work PruneDanish I'll be back again and Thank You!!
26 October 2015
Unprompted review
Great customer service!
I had moved before my order shipped and the USPS had sent my order back. Just a day after I realized that mistake I had contacted the customer service at PruneDanish and asked that they resend the case for my phone when it came back. Not only did they send a new case the NEXT DAY but I paid well below what I would have retail. Thank you so much for the phone case and the excellent customer service.
20 October 2015
Unprompted review
Outstanding
Was very Happy with time my Swiss tech key chain arrived to my house also very please with customer service and having a great quality product. The LED flash light added to the swiss tech is a bouns. Thanks again guys.
12 October 2015
Unprompted review
iphone 5c otterbox
I received my otterbox 1 day ahead of schedule in time for my daughter's birthday. Perfect, New in box.
Thank you!
6 October 2015
Unprompted review
Awesome company
Ordered my son a new otter box for his iPhone 5s. I placed the order on Friday and he had the phone the following Thursday and loves it. I had thought about doing 2 day shipping and decided not to so I was expecting it to take 7 to 10 days instead it was shipped on Monday and in his hands by Thursday afternoon.
25 September 2015
Unprompted review
great company to do business with!
Ordered otter case for my phone, excellent price,free and fast delivery, well pleased, will do business with company again.
20 July 2015
Unprompted review
Otter box 4s
Great product at good price. Arrived sooner than expected. Very happy
25 June 2015
Unprompted review
The customer service is excellent!
My daughter order a phone case through Amazon. It was the wrong case and we had info saying to contact PruneDanish if we needed anything. My daughter went to reorder the correct case but it was no longer available. I called PruneDanish to see how to return the wrong case and get a refund. The gentleman on the phone couldn't have been nicer. He emailed me the pre-paid label to mail back the wrong case and FOUND the correct case, even though we thought it was no longer available, and sent it right away.
Since this was such a pleasant experience, I found a phone case for my phone and did not hesitate to order it from PruneDanish. Thanks!
18 June 2015
Unprompted review
Bad experience
I ordered and paid for a pedestal mirror. Being an overseas customer, the credit card company charged me a high commission amount. I was expecting a parcel in the mail, but all I got was an email from PruneDanish saying that the article was out of stock and they would quickly reimburse my payment. That was on 9 June, and so far there has been no reimbursement into my credit card account. I am not satisfied with this company and would like my money back.I bought the mirror in good faith. They shouldn't advertised goods if they haven't got them in stock.
17 June 2015
Unprompted review
great buying experaince!
i got what i ordered, as advertised, ahead of suggested delivery date. well pleased!
8 May 2015
Unprompted review
Fast and secured
I received my package as promised, during the quoted ETA and securely packaged.
4 May 2015
Unprompted review
Fast shipping and arrived as ordered.
Great website. Very easy to navigate. Reasonable prices and fast shipping.
1 May 2015
Unprompted review
Awesome price, awesome service, no hassle!
This is my first time using them. It definitely won't be my last!
27 March 2015
Unprompted review
Best service online you could ask for.
You can alway trust Prune Danish. Never had a bad experience with them. Alway check with them before I buy anywhere...A-1 Business.
15 March 2015
Unprompted review
Super Fast Shipping..Great Product
The product was shipped quickly and it was as pictured and described.
Thanks,
6 February 2015
Unprompted review
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