ProSleepy Reviews 244

Do not give them any money. I purchased from this company fine about five years ago. I put a repeat order in over a month ago and have received a series of automated emails excusing the delay which I believe is never going to be resolved. The other day they wanted to check my delivery address (which they had put on the receipt of order), no they are apologising and offering us the chance to give them more money. All this time ignoring my emails asking them to cancel the order.

No pillow ever arrived. Received an email telling me there are global logistics issues and I should be patient. it's now been 7 months and still no pillow. Nobody responds to my emails just an autoresponder threatening to put me to the bottom of the queue if I email again. Truly terrible. Buy your pillow from somehwre else

I like the pillow I received. I ordered 2 new pillow cases through their site on a BOGO special. They sent only one and it was the wrong size. I have sent numerous polite emails, and requests through their Facebook and Instagram sites. Other than the automated response "Thanks for your enquiry, we will respond shortly", they have completely ignored every single one I've sent.
DON'T ORDER FROM THIS COMPANY!!!

I bought this pillow but it didn’t help with my neck pain unfortunately. I contacted them within the 30 day window for a refund but have ignored my 4 emails! On their website it states money back guarantee within w0 days this is obviously a lie and people are being misled. I am still bombarding them and hoping for a refund I will not let this go £54 isn’t cheap!

Genuinely rejuvenated sleeping experience

I have now bought 3 Prosleepy pillows, a standard initially 4 years ago and recently 2 kingsize versions. I can honestly say that my neck completely stopped hurting within 2 nights of use and the neck pain hasn't returned (4 years later). I have recently purchased one for my mother and she has also been instantly rejuvenated. thank you so much Prosleepy and your team of technical designers.

Before I got my ProSleepy I often woke up with neck pain. I was amazed the first time I used the ProSleepy and woke up with no neck pain - after just one night! Now I never go anywhere without my ProSleepy - it’s just not worth the return to pain.

This seems to be a scam company to me. I have ordered a product which I was assured there was a returns policy on after six emails and three emails direct and messages via Instagram. Nobody can be bothered to get back to me so I can return the item, very poor service. Avoid at all costs, unless you’re absolutely sure you want the product. £90 down the drain disgusting service.

So ProSleepy Pillow is addictive! I can’t sleep without it since I bought it! Both back sleeper and side-sleeper will get a heavenly rest, guaranteed! You will breathe better and relax your neck and upper body for the most restorative sleep. While you’re at it, get yourself the most comfortable cozy blanket-style housecoat for the cold winter nights; you’ll love it too! Bravo ProSleepy!

The money back guarantee is a scam! I indicated that one of the two pillows purchased was not suitable for an individual at home and requested a return/refund. I simply got a response to "try again" as I've got 30 days to try. The point is that it has been tried and it was just not suitable. I responded to request again to for the return process at which Prosleepy has ignored and not replied. It has two weeks since my request..... WARNING: do not trust the "money back guarantee".

Great customer service and very understanding

I bought a pillow from their website. The quality is remarkable! It's well worth the money for their high quality products. I highly recommend it :)

Best pillow for me. Super comfortable!

At this point I tried so many pillows to help with neck pain. So I figured I would try this pillow. My neck pain is almost gone to gone, compared to what I had before. Thanks prosleepy!

Had the pillow 2 weeks , was a light sleeper because of the pain. I sleep a good 8 hours a night and very little pain

Since using this product over the last 3 weeks there has been a marked improvement with my mobility through the neck.
Highly recommend five stars

I love how the pillow contours to the curve of your neck whether you are on your back or on your sides. It lives up to its promises!

My bamboo prosleepy pillow is bliss! Just the right amount of support for my head and neck.

Goodbye neck pain, very much satisfied with the ProSleepy Bamboo Cervical Pillow!!

I'm used to sleeping on contour pillow. Saw the ad on insta, thought of trying it out. Bought 1 for myself. After the first night, no more neck ache after walking up. The pillow is very firm. It's like someone is propping my head the entire night! Highly recommend it. Bought another for my husband & the pillow for side sleeper as well.

I have tried many different pillows trying to find one that would adequately support my neck so I wouldn't wake up with a headache. All of them promised to be the answer, only ProSleepy has actually delivered!! I am so grateful I took a chance and bought two. My search for "the perfect pillow" has finally come to an end!!