Ordered christmas gilf and it should have been arrived before christmas, but it didn't. But that's not all, speakers are still missing and seem like courier service don't know where my package is. W... See more
Company replied
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Ordered christmas gilf and it should have been arrived before christmas, but it didn't. But that's not all, speakers are still missing and seem like courier service don't know where my package is. W... See more
Company replied
Other shops were selling very exact same product more expensive. ProShop was the only one with this price. Shipping was around 5 working day which is okay. I expected a bit faster, but in the product... See more
Great electronics shop, with free shipping to Finland. Here, I frequently find the best deals, much better than elsewhere. Also, I had to return an expensive item once, which had shipping damage. It w... See more
Ordered my new GPU on a Saturday when it was NOT in stock. It arrived on Friday with a bank holiday in the middle, which was beyond expectations. The Inno3D GPU itself works great, I jumped straig... See more
Laaja valikoima, halvat hinnat ja nopea toimitus – Proshopilta löydät aina ajankohtaisimmat tuotteet parhailla hinnoilla.
Finland
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This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 1 week
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Everything went perfectly! I only have excellent experiences from Proshop. Competitive prices and reliable service. Some delays with deliveries may occur, but these are within expected time frames.
TV came in promised time = two stars. But screen had huge hole. Package looked mostly intact - there might have been bump marks or then it was just dragged in cargo floor by PostNord. Hard to tell. Returning was difficult due poor instructions in web - you are forced to create account for spamming. Proshop have kept the returned TV for a week and they have not opened the package to see obvious reason for reclamation. Granny is now third week without TV due slow operation - fourth week starting. Getting hard to explain why.
Perfect service as always. One of the best prices and quick delivery.
The item wasn't even shipped until 23 days after I had ordered it. The price was a few euros less than competitors', but not worth that long of a wait! Anyway, the item did arrive as described when it finally came.

Reply from Proshop
Not the fastest delivery times and sometimes incorrect estimated shipping dates, but good prices and offers, wide product selection. A good alternative for the Nordics.
The goods were what was promised and the delivery was fast. I recommend!
Delivery was quicker than expected.
Purchase process was easy.
I had an excellent experience with customer support. They resolved my issue perfectly and even sent me a replacement videocard due to the unavailability of my original order. Their service was prompt and professional.
The only concern I have is the prevalence of bots buying out graphics cards instantly. When I attempted to purchase a different model, it was sold out within a second due to automated scalping. A potential solution to this issue could be requiring ID verification for purchases of rare and high-demand items to ensure fair access for genuine customers.
Overall, I'm very satisfied with the support I received, but I hope measures are taken to prevent bots from dominating the market.
Good product selection, good prices, decent delivery time, used it at least 5 times and no complaints so far.
Low prices and fast delivery. Hovewer, it is worth adding more information and proper photos about the product on the website.
Fast delivery, received item ( a refurbished mini pc) was in better condition than I dared to expect. All in all, a pleasant transaction.
Fast delivery, no problems with this MSI X870 Tomahawk motherboard.. It was different with the Asus ROG Strix B650E-F I bought, which did not want to display an image on the screen if more than 1 memory stick was used.
Bought a watch and it broke within warranty period.
I made a comprehensive breakdown of the fault so it should be very easy to test. Sent it to their warranty service. Somehow they managed to not find the fault or they just didn't even bother to take a look.
After a month they sent me a reply asking if I wanted to get the watch back with nothing done to it. Because in their opinion nothing was wrong with it. Or they'd scrap it. Of course I wanted the watch back, maybe it had miraculously mended itself during the long long month before they bothered to take a look at it.
After some more waiting the watch arrived back, and I put it on and almost was amazed that it might work. But after around 5 minutes it started doing the stuff for which I sent it to the warranty service in first place. Random shutdowns. Tested it about 10 times and it kept shutting down / overheating within 20-90 seconds after booting it.
So I made a video about the issue, clearly showing that the problem is there just as I explained them the first time I sent the watch to them. Sent the video with further explanation to their support and the response I got was along the lines of:
"Too bad your watch still isn't working. You must do another reclamation claim and sent the watch to us again, have a nice day"
If they didn't read / test what is wrong with the watch the first time why would it be any different this time I wonder and as their warranty service takes ages to not look your stuff, my warranty time will probably run out before they even take a "look" at it the next time.
I tried to ask for further information about this stuff but they won't respond anymore or it just takes another month or few again.
On a positive note, the price was pretty good when I bought the watch but if they omit their obligation on the warranty side of things, I can't really give anything short of 1* and never buy from them again.
tldr: I paid for a product which broke within warranty time and they didn't fix or replace it. In essence stealing.
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