Do not trust or pay with any other option other than visa , I made a bank transfer and they never top-up my account and close it,they suspended support section on my account and don't reply to... See more
Company replied
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Do not trust or pay with any other option other than visa , I made a bank transfer and they never top-up my account and close it,they suspended support section on my account and don't reply to... See more
Company replied
Beware! If you need a number to receive authorization codes and such from online services, the virtual sims do not work. Unfortunately, I did not find that information on the website before purchasing... See more
Company replied
When I told them that I was not pleased with their services and asked for a refund because Google was blocking their SMS numbers only after two confirmation SMS, they replied, "So, you have to con... See more
WHAT THE HELL. They suspend my account without any prior notification !!! NO ANY specific instructions to take back my account. TOTALLY unprofessional. STAY AWAY. YOU ARE NOT EVEN DARE TO CONTACT... See more
Company replied
Start to Send and Receive an SMS in three easy steps with Proovl
Estonia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Complete ripoff! Unless you want to send sms only containing "hello" the prices are no where near what they have listed on their website. AND THERE IS MORE IF YOU PLAN TO RECEIVE SMS. Their system is charging you for received sms as he pleases, I made a test, sent the same sms to two of my friends, both replied the same text. They charged me -0.0075 for one and -0.9500 for the other. I contacted support and they responded gave me a generic response. Not even in the same zip code with what I asked them. They do not care, only want your money. COMPLETE SCAM!

Reply from Proovl
prices for the most sms numbers are great
Best real mobile numbers for sms supplier, through their online panel very easy to control all numbers
Sending Bulk SMS on this site is fast and cheep, have tried it and it really amazed me. Text messages are delivered within few seconds to any network in Denmark.
Your products are great and your customer support is excellent! I love buying products from you! I bought a mobile number for sms from you
Terrible service
Charged all my balance after few months of inactivity. Paid SMS receiving (around 1.5 euro)
Not recommend

Reply from Proovl
Excellent service thanks. Easy ordering and fast support
Happy as always. sim numbers are working with all services. Its very easy to use, thank you
Good Experience. I'm very grateful to proovl company for their amazing and reliable sms service which they provide around the clock. Many thanks for your unmatched services.
I am quite unsatisfied with the Proovl approach. It is misleading and very unprofessional, customer unfriendly communication. Let me explain what happened:
I needed a virtual number for a specific country and googleing found Proovl - relatively good web presentation, so I hoped/expected it may work well (located in Estonia, a country with a good image), how wrong I was!
Proovl write the following
„By published and accepted terms we can guarantee you'll receive any sent SMS only with numbers of SIM series.
...
To avoid any confusion, you can always try before you buy.
...“
Unfortunately the test is only possible for a limited number of countries (Australia, Estonia, UK, USA). My country could not be tested, but it IS listed as a supported country. So I purchased a number, expecting that if anything goes wrong I would be able to cancel and get my money back. The service did not work reliably and I sent a message to the Proovl Support ON THE FIRST DAY (i.e. I obviously did not use the service) asking them to cancel the account with immediate effect and to pay back the amount since the service does not work as promised/expected. We talk about 30 EUR, not a huge amount, but a PRINCIPAL matter. Their support answers as follows
„We are delivering our services within published and accepted terms.
We’ve looked into your account, and it shows that you have a received message in your Virtual Inbox on the page of Messages.
Therefore, we concluded that you could use the service without any issues.
If you still cannot obtain some expected message in your Inbox, you have to contact the sender to make sure that SMS was sent.“
So they say that a customer is not telling the truth - I explained that I personally sent a test SMS from my physical mobile phone to the Proovl number twice and this did not work. I would be extremely happy if the service would work for my country, but this is not the case.
Their final message is: „Your account, as well as probably open issues, are currently under supervision by our support team leader with the goal of the best service“, but it seems that do not want to accept the possibility that the service DOES NOT WORK - we‘ll see what will happen. I‘ll keep the community informed. For the time being my suggestion is: stay away from Proovl, they will not refund your money even if the service does not work.
Overall good service. Proovl customer service was efficient.
have been refunded.
after i gave 1 star rating and told them i'll chargeback, they finally gave in and returned my money to my creditcard. just wanted to clarify this. that's a nice gesture, yet still 1 star rating.
Great support service and great prices. Would recommend.
From my experience, this is the only solution which allows receiving SMS from all online services with SIM numbers. But a bit costly.
i buy usa number and also read full price list.
but after buying number and received sms on my number .proovl detect lot of charges detect per sms.
on main website USA sms price 0.0089€
and also not mention on Knowledgebase
But hidden charges its here:
automated text messages 0.9500 €
LOL

Reply from Proovl
Using Api for bulk sms. Quick and trustful service. Very good communication.
TOOOOOO BAD,just like a scam website,
can receive sms two or three times when you tried 10 times.
can't send out any sms ,although it shows sent successfully on this webiste.
too many traps after you purchased a number.
The most ridiculous thing is ,if you complaint with the support guys, they will not admit the bad service. And suspend your account.

Reply from Proovl
This company is selling virtual SIM numbers. It will make you purchase more and more credits
It charges you for everything for the purchase of SIM and for each SMS even if don't send SMS it will delete your number and you can only restore it within 28 days but again pay more money.
Also, it doesn't worn you by email or tells you clearly on the website, only in agreement in the form of PDF, that if you don't use refill your credits you lose them
So trying to make you always pay. Junk service. Don't use it No email for support on the website to contact as well.

Reply from Proovl
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